CUSTOMER SERVICE OFFICER

Job Reference: PFS/CSO/TL/08032/Web

HSBC Phone Banking Centre

Join HSBC Phone Banking Centre and grow with us in a fostering environment. Dealing with our customers over the telephone is an ideal way of learning about the banking business and, with our comprehensive training, it provides the perfect foundation for your future career development. Many of our people who began their career in our Phone Banking Centre have gone on to great success in various areas of the bank.

Key Responsibilities

• Handle customers' general enquiries, identify selling opportunities and offer our products and services to customers over the telephone
• Answer queries about our product offerings and advertisements
• Make outbound calls to follow up on marketing letters and brochures

Requirements

• Graduate of Form 7 or above, alternatively Form 5 graduate with relevant experience
• An allowance will be provided if you are required to work night shifts

Application Method

Please send your CV with the job reference to:

Email: careers10@hsbc.com.hk

HSBC is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace. Applications are welcome from all qualified candidates.

Data held by the Bank relating to employment applications will be kept confidential and used only for processing applications. Applicants who are not contacted within four weeks may consider their application unsuccessful. The Bank will retain their applications for a maximum period of two years and may refer suitable applicants to other vacancies within the Group. A copy of our Personal Information Collection Statement can be provided upon request by contacting Human Resources Asia-Pacific at the above e-mail address.

Issued by The Hongkong and Shanghai Banking Corporation Limited.