SENIOR REGIONAL PERSONAL INSTALLMENT LOANS MANAGER

Job Reference: PFS/CA/AC/08203/Web

Asia-Pacific Personal Financial Services (ASP PFS) - Consumer Assets

ASP PFS Consumer Assets provides thought leadership and consultative support to 18 ASP markets for consumer banking products including credit cards, debit cards, consumer loans (personal installment loans, consumer finance) and consumer propositions - payroll, retailers etc. In addition it also provides oversight of approval processes, business planning and recommends allocation of regional resources.

Key Responsibilities

You will be responsible for identifying, recommending, leading and implementing approved strategic initiatives, which materially improve the customer proposition / revenue related to the Personal Installment Loan propositions.

• Lead major personal installment loans strategic initiatives end to end across encompassing concept initiation, identification of target segments, sourcing market research, competitive and gap analysis, process development, articulating systems requirements, formulation of pricing and distribution strategies, financial analysis, overall rollout plans, pre- and post-implementation analysis to initiate and development of continuous improvement strategies
• Identify new product opportunities and service enhancements from the market and ASP PFS businesses that augment current product revenues and reduce revenue leakage
• Work with other ASP PFS and country departments including Risk, Business Transformation, Systems, Operations, Compliance etc. to ensure implementation
• Partner with risk and marketing to develop a customer segmentation approach and leverage the same to optimize profitability
• Partner with risk to evolve profit optimization strategies while reducing losses from bad debts
• Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring
• Leverage best practice with Group as well as scanning the competitive environment in order to recommend new distribution approaches (e.g. partnerships with retailers) and collaborate with ASP markets to implement as appropriate
• Ensure Consumer Assets is 'joined-up' on important programs that impact product performance, business growth and customer experience

Requirements

• A university graduate with a relevant business degree
• A minimum of eight years' experience, including at least three years in product development, product management or business development in personal loans
• Strong analytical and problem solving skills
• Proven expertise in managing multiple levels across ASP
• Astute business sense to develop cost-effective and results-oriented initiatives
• Able to lead by influencing others remotely
• Excellent interpersonal and communication skills in written and spoken English

Application Method

Please send your CV with the job reference to:

Email: careers2@hsbc.com.hk

HSBC is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace. Applications are welcome from all qualified candidates.

Data held by the Bank relating to employment applications will be kept confidential and used only for processing applications. Applicants who are not contacted within four weeks may consider their application unsuccessful. The Bank will retain their applications for a maximum period of two years and may refer suitable applicants to other vacancies within the Group. A copy of our Personal Information Collection Statement can be provided upon request by contacting Human Resources Asia-Pacific at the above e-mail address.

Issued by The Hongkong and Shanghai Banking Corporation Limited.