The world's local bank
As a banking and financial services organisation there is risk in almost everything we do. The objective of the various teams involved in Credit Risk Management (CRM) is to mitigate this risk so that the Bank can operate effectively and profitably. Our approach must be to take a 'can do' attitude and work in partnership with all of our customer groups to help them maximise business opportunities.
Approval
This small team of approvers in Credit Risk Management (CRM) supports the Relationship Management teams in all Asia Pacific sites. By being analytical, approvers raise questions, identify credit weakness, provide comments on credit proposals submitted and advise regarding their credit decision rationale.
Credit Policy
This team sets policies and guidelines inclusive of credit and others policies to address environmental, ethical, and reputational issues in credit business. The team is also responsible for updating policies based on internal, market and regulatory changes. These policies are aligned to support the Bank's sustainable profit growth.
Investment Banking and Markets CRM
The team is responsible for the regional oversight and approval of new and existing treasury products and structured transactions. It looks at the credit risk treatment of generic treasury products and treasury documentation and addresses suitability and reputational risk issues in the treasury business.
Consumer Credit Risk
The effective analysis, interpretation and management of credit risk underpin the business strategy of the Personal Financial Services (PFS) operation. The work in this area influences the product features, the pricing strategy and the target customer segment. Specialist teams in the following areas combine to represent the most advanced and comprehensive consumer credit risk centre of expertise in the region:
Acquisition Risk develops credit strategies to maximise new customer growth while ensuring robust credit quality.
Cross-Sell Risk and Pricing Strategy develops cross-sell risk and pricing strategies for retail products, including home loans, personal instalment loans, time deposits, and savings deposits, using advanced analytical tools to maximise profit.
Decision Analytics develops in-house credit scorecards and optimisation strategies using advanced analytical tools.
Portfolio Management develops portfolio management strategies on the increasing, decreasing, usage, extension and pricing of credit facilities to maximise profit.
Collections governs the strategic direction and provision of policy, performance and best practices for the Asia-Pacific regional collection operations to drive cost-effective control of bad debt while taking into account a wider context of profitability.
Credit Risk Intelligence provides vital retail and SME risk information to support risk and management decision-making across the region.
Decision Systems drives the system infrastructures for the origination process, covering process flow and credit bureau, and manages the decision engine for the deployment of sophisticated acquisition strategies.
Increasingly sophisticated and highly specialised, it is a discipline in which those with a degree in mathematics, statistics, econometrics or related quantitative discipline, and who have a strong interest in quantitative analysis work, can find interesting challenges and long-term development prospects. By rotating people across our teams, we can provide valuable exposure and experience in the Asia-Pacific region. Opportunities also arise at senior levels for executives with advanced levels of expertise in the consumer credit risk specialist discipline.
Recovery
In this function, Recovery Managers manage problematic accounts that have been adversely graded and transferred from the Relationship Management teams. Recovery Managers are responsible for the formulation and implementation of strategies either to rehabilitate the account or to exit the relationship.
Risk Identification
Using a filter system, this team reviews, monitors and identifies potential problem accounts. Risk Identification Managers give early warning to Relationship Managers regarding credit concerns so that remedial actions can be taken to protect the Bank from provisioning.
Risk Management and Reporting
This function is responsible for the compilation of management information reports. These reports are periodically generated based on both internal and external requirements. Internally, reports are submitted to local/regional management office, the Executive Committee and the Audit Committee within Group Head Office. Externally, reports are generated and submitted to the Hong Kong Monetary Authority as mandated.
