The world's local bank
OPERATIONS AND PROCESSING
Regional Security and Fraud
The important area of physical security guarding and protection against financial crime.
Corporate Real Estate
A small team of core specialists providing professional advice to our business leaders.
Banking Operations
This team plays a vital role in coordinating between the front-line and back-office processing.
Banking Operations Support
Providing accurate data so vital in developing successful business strategy.
Operations Design and Development
A change management team undertaking projects to review processes and recommend change.
Purchasing
The scale and scope of our purchasing activities are vast. Managing major budgets and implementing some of the most advanced electronic purchasing and supply systems, our procurement specialists seek to fully understand the needs of our business then apply their legal, contracts, supplier negotiation and management skills to get the best deal done.
Regional Security and Fraud
The physical guarding and security of our premises and operations is a significant task in itself, requiring the management and supervision of a sizeable team of security professionals. Another critical area is financial crime, which covers money laundering, terrorist financing and fraud investigations, where specialists, often with experience in police and crime investigation, cover fraudulent card, transaction and electronic banking activities.
Corporate Real Estate
Although we have one of the largest corporate real estate portfolios in Hong Kong, we no longer have a large-scale property department. Instead a small team of core specialists, including engineers, valuers and quantity surveyors, provide professional advice to our business leaders, identifying their property requirements then managing external providers to deliver appropriate services. As well as being property specialists our teams therefore need to have commercial understanding and must be able to develop, drive and challenge property strategies.
Banking Operations
As we continue to centralise our banking operations processes, this team plays a vital role in coordinating between the front-line and back-office processing. Professionals with a sound understanding of manufacturing management techniques, such as Six Sigma processes, can find important challenges in this area.
Banking Operations Support
The provision of accurate and timely management information is essential in developing any business strategy, particularly as the business environment gets ever more complex. Banking Operations Support includes teams that look at Finance and Planning, Operational Risk and Quality and Productivity measurement which leads HSBC's Six Sigma initiative in the region. These areas will provide a stimulating environment for accounting and statistical modelling professionals. In addition, a team of project management professionals links together our operations and customer groups to IT and other internal departments to design solutions for delivering client propositions in the most cost effective way.
Operations Design and Development
This is a change management team that is having increasing impact on the way in which the bank operates. Project managers, often with a background in management consulting and with a strong commercial sense, undertake projects to review processes and recommend change, their objective: to drive real value to the business from process change and improvement.
