The world's local bank
Learning and development
Our success depends on the quality of services we provide to our customers, so does our ability to attract, develop and motivate our employees.
HSBC provides a supportive environment and extensive learning opportunities to help employees develop their skills and knowledge to enhance their professional and personal lives.
As well as attending classroom and e-training courses, employees can also broaden their knowledge and exposure to different cultures through exchanges and overseas assignments.
Corporate sustainability forms a core part of the training for relationship managers working within our Commercial Banking and Global Banking and Markets businesses. It includes training on reputational risk, lending, brand values and delivering against the Group's strategy.
- In 2006 each Hong Kong employee spends an average of 22 hours attending classroom and e-learning courses.
- Since the launch of our online learning service in 2002, the total number of e-course enrolments has increased more than ten-fold from 10,671 to 144,323 in 2006 and training hours rose by two times to 945,000 in 2006.
HSBC has won many awards for people development over the years. The following are the most recent ones:
2007 |
Awarded the Best Practice Award in Training and People Development. Five trainers won the 2007 Hong Kong Management Association Award for Excellence in Training. Awarded for Excellence in Practice by the American Society of Training and Development. |
|---|---|
2006 |
Awarded the Best Practice in Training and People Development. Four trainers won the 2006 Hong Kong Management Association Award for Excellence in Training. Awarded for Excellence in Practice by the American Society of Training and Development. |
2005 |
Best Practice Award for Innovation. Awarded 'Distinguished Trainer Award' and 'Outstanding New Trainer Award' from Hong Kong Management Association. |
HSBC adopts a holistic approach to developing talent, offering employees opportunities to grow professionally and personally.
The HSBC Learning Resource Centre has a wealth of materials and individual workstations for self-study.
Learning centre provides a corner for employees to relax and a meeting place for discussion.
