Combating financial crime

To protect customers from financial crimes such as fraud and identify theft, HSBC works with government agencies, follows international standards and establishes best practices.

The Bank also invests in new security measures. In 2005, we launched 'two-factor authentication' internet banking technology to help combat phishing' attacks - where fraudsters pretending to be from a legitimate organisation send emails requesting personal and financial details.

We believe that increased customer awareness is essential in the battle against fraud, so we provide security awareness advice to our customers on our company website.  Visit our dedicated website www.hsbc.com.hk/security for information on smart banking tips.

Find out more about our initiatives to combat financial crimes.