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To comply with the new requirement announced by the People's Bank of China, all customers are required to indicate the purpose of payment in the instructions for overseas telegraphic transfers denominated in Renminbi. Please refer to the "Update of Notice on New Requirement for Renminbi Outward Telegraphic Transfer (ORTT)" for details. For personal customers, please refer to the "Renminbi Outward Payments Purpose Code List" for the definition and coverage of each purpose code, with effect from 28 April 2014.

Some of the bank tariff items will be revised. Please refer to Notice on Changes to Inactive Account Charges & Monthly Service Fee for details.

With effect from 1 June 2013, the calculation of the Total Relationship Balance for life insurance with savings or investment component will be adjusted. Please click here for details.

With effect from 24 March 2013, Terms and Conditions of Integrated Account, Unit Trust Account, Securities Account, Overseas Securities Service and Super Ease Account will be revised relating to the use of personal data in direct marketing. Please refer to the Notice of Changes on T&C for details.

HSBC received ISO CertificationsHSBC received ISO Certifications

HSBC is the first bank in Hong Kong to receive both
ISO 9001:2008 Certification on investment and life insurance sales quality assurance and ISO 10002:2004 Certification on service quality management. We are committed to ensuring sales and service quality for customers, giving customers confidence when purchasing our products.