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Click on the email that you want to read

  1. Select message
  2. Messages from us to you will appear on this page. After a remittance statement has been successfully processed, we will send you a confirmation message that will appear here. (This email service is not applicable to electronic files submitted via the Gateway Service.)
    • Messages marked 'Fund purchase confirmation...' provide confirmation that your statement was processed. View PDF Sample
    • Messages marked 'Payment Proof for LSP/SP...' contain proof of payment forms. View PDF Sample

Benefits

  • The system has two levels of authorisation which allow you to delegate the preparation of remittance statements to a staff member, while maintaining control over their submission. The staff member can save the remittance statements for your subsequent retrieval, confirmation and submission.
  • If your statement indicates Long Service or Severance Payments, you will receive proof of payment forms here. These should be signed and returned to us so that we can arrange a refund