Managing Your Preserved Accounts

Manage and monitor your MPF

HSBC MPF Personal Contributions

Change your investment plan

Making a claim

Manage and monitor your MPF

With HSBC MPF, you have access to a wide range of comprehensive services designed to make it easy for you to manage and keep track of your MPF account. These services are available through:

• Our Internet Banking services
• HSBC MPF Member Hotline on (852) 3128 0128
• Our branch and ATM networks

Managing your MPF account is easy via our Internet Banking services. You can check your MPF account balances and change your investment allocation whenever and wherever it is convenient for you.

If you are a registered Internet Banking user, you can automatically access your MPF account information provided you use the same identification numbers, namely your HKID or passport number, for your MPF account and your bank or credit card account.

The table below shows you what function are available to HSBC MPF account holders through Internet Banking and other service channels:

Functions	Internet Banking (for personal customers)	HSBC MPF Member Hotline (852) 3128 0128	ATM Network
Total account balance
Account balance by scheme or by fund			N/A
Change of investment allocation			N/A
Latest unit prices			N/A
Fund information			N/A

View a demonstration of HSBC Internet Banking services.

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HSBC MPF Personal Contributions

HSBC MPF Personal Contributions are a straightforward, totally private way of making additional contributions for you to help to build up your MPF funds. We offer you total control and flexibility to make additional contributions regularly and at any time. Benefits of Personal Contributions include:

• privacy to make additional contributions on your own without going through your employer.
• convenience to make regular monthly contributions by direct debit from your personal bank account with an amount as low as HKD300.
• flexibility to deposit an ad hoc lump sum of HKD1,000 or more whenever you have any extra cash.
• easy application process which does not require you to enter into a new investment contract.
• Personal Contributions invested in accordance with your investment mandate for all contributions made under your MPF account.
• flexibility to change the amount of your Personal Contributions.
• option to withdraw your accumulated amount subject to a minimum of HKD5,000 each time up to four times per year.

To make regular Personal Contributions, just download and complete the Personal Contributions Application Form (INPH). To amend your instructions, complete the Personal Contributions Account Maintenance Request Form (INPP). If you have any questions, please call our service hotline on (852) 3128 0128.

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Change your investment plan

As your circumstances change over time, you may decide to change the way your investments are allocated in your MPF account. There are three methods to do this: portfolio rebalance*, asset switch and contribution redirection. (Asset switch and contribution redirection are applicable to SuperTrust, SuperTrust Plus and ValueChoice only.)

If you transfer your accrued benefits from an HSBC MPF - SuperTrust to an HSBC MPF - SuperTrust Plus, or to a preserved account within your existing HSBC MPF scheme, and there is no offset of severance payment or long service payment required, then your fund units will be transferred without having to be redeemed. For all other types of transfer, your funds will be redeemed for the transfer to be processed. The amount transferred will be re-invested according to the latest investment allocation instructions specified for your designated account.

Change of investment allocation is applied at account level. For example, if you hold two accounts with HSBC MPF and would like to rebalance your portfolio for both accounts, you will need to give instructions for the two accounts separately.

For SuperTrust, SuperTrust Plus and ValueChoice

You can perform a portfolio rebalance*, contribution redirection or asset switch either through Internet Banking or by completing the relevant forms. You can also perform a portfolio rebalance* or contribution redirection, but not an asset switch, by calling the HSBC MPF Member Hotline on (852) 3128 0128.

As the purpose of a preserved account is to retain your accrued benefits accumulated during any previous employment or self-employment, no contributions are accepted into this account. The Contribution Redirection Form enables you to change the investment allocation of any future amounts transferred into your preserved account from another scheme.

For SimpleChoice

You can perform a portfolio rebalance* once per calendar year either through Internet Banking, by calling the HSBC MPF Member Hotline on (852) 3128 0128 or by completing the relevant forms. Any change in investment options will be applied to existing investments and new transfer-in MPF Benefits and AVC Benefits. Any election of investment options made during enrolment will not be counted towards the yearly limit on change of investment options.

If you have chosen to utilize the SimpleChoice-Asset Allocation, and are deemed to have chosen to utilize the SimpleChoice-Asset Allocation by default, upon reaching the pre-determined years of age, to the extent that it is reasonably practicable, your existing investments and new transfer-in MPF Benefits and AVC Benefits will be switched to the relevant SimpleChoice-Asset Allocation on the first dealing day of the month following your relevant birth month or the first dealing day after 31 December of the relevant year if date of birth is not provided. Further, a one month prior notice shall be given to you upon your reaching of the relevant years of age when the SimpleChoice-Asset Allocation will be applied. At such time, you will be given an option to give a prior notice to elect to retain your existing investment options instead of continuing to utilize the SimpleChoice-Asset Allocation. If we do not receive your prior notification before the deadline as set out in the notice issued to you, you will be deemed to choose to continue to utilize the SimpleChoice-Asset Allocation and to proceed with the changes in asset allocation in accordance with the SimpleChoice-Asset Allocation for the relevant age range (your election of such changes in asset allocation will not be counted towards the yearly limit on change of investment options).

All existing investments and new transfer-in MPF Benefits and AVC Benefits under an MPF account will be rebalanced and invested in the same choice of funds as selected by you or as determined by the SimpleChoice-Asset Allocation from time to time.

Please refer to the relevant 'Principal Brochure' for details.

Pre-determined asset allocations under SimpleChoice-Asset Allocation:

The SimpleChoice - Asset Allocation table above is provided for reference only and is subject to change from time to time in accordance with the relevant provisions set out in the relevant 'Principal Brochure'. Please refer to the relevant 'Principal Brochure' for details. Age is not the only factor you should take into consideration when making any investment choices.

Fees and charges of an MPF Conservative Fund can be deducted from either (i) the assets of the fund or (ii) members' account by way of unit deduction. This fund uses method (ii) and, therefore, its unit prices, net asset value (NAV) or fund performance quoted (except for the fund performance figures quoted in a Fund Fact Sheet) do not reflect the impact of fees and charges.

As the purpose of a preserved account is to retain your accrued benefits accumulated during any previous employment or self-employment, no contributions are accepted into this account. The Rebalance of Existing Portfolio Form enables you to change the existing account balance and the investment allocation of any future amounts transferred into your preserved account from another scheme.

* For SuperTrust, SuperTrust Plus and ValueChoice
Change the investment allocation of your existing investments and new contributions.
For SimpleChoice
Change the investment allocation of your existing investments, new contributions and transfer-in MPF Benefits and AVC Benefits.

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Making a claim

Claiming your accrued benefits derived from mandatory benefits is straightforward and easy. Benefits are paid in accordance with MPF legislation in the circumstances listed below:

• at the age of 65
• early retirement between the ages of 60 and 64
• permanent departure from the Hong Kong SAR
• death (to be paid to your legal personal representative)
• total incapacity
• small balance account

To make a claim, just complete the following:

Reasons for claiming accrued benefits	Claim Form	Supporting Form
Aged 65	INPW	---
Early retirement between 60 and 64		MPF(S)-W(SD1)
Permanent departure		MPF(S)-W(SD2)
Death		---
Total incapacity		MPF(S)-W(M) MPF(S)-W(SD4)** MPF(S)-W(SD5)***
Small balance account		MPF(S)-W(SD3)

Make sure you submit the Claim Form with all supporting documents specified on the form
Please use the Chinese version of declaration form if you would read the jurat in Chinese

** More details for scheme member on Total Incapacity.
*** More details for committee of estate/guardian on behalf of mentally incapacitated member.

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