Banking
(Items 1-44, 49-80 : Retrieve eStatements for up to 7 years (84 months) and eAdvices for up to 3 months, except for items 11, 65 and 74-79 eAdvices which can be retrieved only up to 12 months
Items 45-48 : Retrieve eStatement up to 2 years (24 months) )
- HSBC Premier Elite monthly eStatement+
- HSBC Premier account eStatement+
- HSBC Advance account eStatement+
- Personal Integrated Account eStatement+
- Current account eStatement+
- SuperEase account eStatement+
- Cash Card Account eStatement+
- University Student Account eStatement+
- HK Dollar Statement Savings Account eStatement+
- Consolidated eStatement for Savings Account
- Monthly HIBOR-based Mortgage Plan Repayment eAdvice
- Time deposit maturity eAdvice
- Inward remittance eAdvice
- Inward interbank fund transfer eAdvice
- Outward interbank fund transfer eAdvice
- Confirmation for credit transaction eAdvice
- Confirmation for debit transaction eAdvice
- Interest rate change eAdvice
- Outward Remittances eAdvice
- Outward Remittances Charges eAdvice
- Cheque Purchase eAdvice
- Cheque for Collection - Credit eAdvice
- Time Deposit Interim Interest Payment eAdvice
- Time Deposit Placement Confirmation eAdvice
- Time Deposit Change of Maturity Date eAdvice
- Confirmation of autoPay instruction
- Unauthorised Overdraft eAdvice
- Unauthorised Overdraft Charge eAdvice
- Unpaid Standing instructions Warning Letter eAdvice
- Super Ease Reminding eAdvice
- Returned Cheque eAdvice
- Summary listing of deposits and withdrawals eAdvice
- Internet Banking Registered Transfer Account eAdvice
- Reminder on inactive account eAdvice
- Reminder on reactivation of inactive passbook savings account eAdvice
- Reminder on reactivation of inactive account eAdvice
- Handling of inactive passbook savings account eAdvice
- Inactive passbook savings account closure eAdvice
- Update of FPS default account notification
- Deregistration from FPS notification
- Fund transfer credit advice
- Payment return advice
- Fund transfer refund advice
- CombiNations Statement Savings Account eStatement+
- Foreign Currency Current Account eStatement+
- RMB Savings Account eStatement+
- Revolving Credit Facility eStatement
- Mortgage Account Quarterly eStatement^
- Credit Interest eAdvice
- Certificate of Balance eAdvice
- Super Ease Account (Overdraft) Balance eAdvice
- Super Ease Account Balance eAdvice
- Super Ease Account Important Notice eAdvice
- Summary of Overseas ATM Cash Withdrawal eAdvice
- Mortgage Loan Account Instalment Change eAdvice
- Personal Instalment Loan Overdue First Reminder eAdvice
- Personal Instalment Loan Overdue Second Reminder eAdvice
- Personal Instalment Loan Overdue Third Reminder eAdvice
- Personal Instalment Loan Overdue Final Reminder eAdvice
- Mortgage Loan Account Overdue First Reminder eAdvice
- Mortgage Loan Account Overdue Second Reminder eAdvice
- Mortgage Loan Account Overdue Third Reminder eAdvice
- Mortgage Loan Account Overdue Final Reminder eAdvice
- Overdraft Protection eAdvice
- Monthly HIBOR-based mortgage plan repayment (with company interest subsidy) eAdvice
- Mortgage related fire insurance policy pre-renewal arrangement notice eAdvice
- Mortgage related fire insurance policy renewal notice eAdvice
- Mortgage related fire insurance policy renewal reminder eAdvice
- Mortgage related fire insurance policy renewal confirmation eAdvice
- Cheque purchase return / correspondent bank charges eAdvice
- Cheque for collection eAdvice
- Mortgage Loan Annual Interest eStatement
- Clean Credit minimum repayment overdue reminder eAdvice
- Clean Credit confirmation eAdvice
- Secured Credit and Clean Credit confirmation eAdvice
- Secured Credit confirmation eAdvice
- Repayment overdue reminder eAdvice @
- Mortgage Loan Account overdue reminder eAdvice @
- 100% Personal Loan Guarantee Scheme Loan overdue reminder eAdvice @
- Savings Account History eReport (apply online via HSBC HK App - Lite mode)
Investments (Retrieve eStatement up to 2 years (24-months) and eAdvice up to 3 months, except item 8 eAdvice – It can be retrieved up to 24 months
Item 19 : Retrieve eAdvice up to 12 months)
- Investment services/Securities account - composite eStatement *#
- Securities purchase and sales eAdvice * #
- Corporate Action eAdvice *#
- Risk Profiling Questionnaire eReport
- Unit Trust Contract Note eAdvice *#
- Stocks Monthly Investment Plan eAdvice *#
- Important updates on investment products under the HSBC GBA Wealth Management Connect Southbound Services eAdvice
- Unit Trust Corporate Action eAdvice *#
- Time Deposit instruction amendment confirmation (SID) eAdvice *
- Time Deposit placement confirmation (SID) eAdvice *
- Structured Investment Deposit confirmation eAdvice *
- Structured Investment Deposit bonus / interest payment eAdvice *
- Structured Investment Deposit instruction amendment confirmation eAdvice *
- Structured Investment Deposit early redemption eAdvice *
- Structured Investment Deposit uplift on call date / early termination date eAdvice *
- Structured Investment Deposit maturity eAdvice *
- Deposit Plus placement confirmation eAdvice *
- Deposit Plus disposal eAdvice *
- Wealth Portfolio Lending Facility confirmation eAdvice *
- Structured Products subscription & sale eAdvice *#
- Bonds / CDs purchase & sale eAdvice *# (effective 30 Oct 2022)
- Wealth Products other services eAdvice *# (effective 30 Oct 2022)
- Securities Margin Trading Services Daily eStatement *# (effective 20 Nov 2022)
- Unit Trusts Financing Daily eStatement *# (effective 20 Nov 2022)
- Securities Margin Trading Services Monthly eStatement *# (effective 20 Nov 2022)
- Unit Trusts Financing Monthly eStatement *# (effective 20 Nov 2022)
- Investment services with Wealth Portfolio Lending - Daily composite eStatement *# (effective 20 Nov 2023)
- Investment services with Wealth Portfolio Lending - Monthly composite eStatement *# (effective 20 Nov 2023)
Cards (We will accumulate eStatements up to 7 years (84 months). If an eStatement within the past 84 months is not displayed, you can request a paper statement and the fee will be waived.; eAdvice retrieval up to 3-mths, except item 7 eAdvice – It can be retrieved up to 12 months)
- Credit card eStatement+
- Credit Card Activation eAdvice
- Credit Card Overlimit Opt-out Arrangement eAdvice
- Credit Card Credit Limit Increase Notification eAdvice
- Credit Card Standing instruction set up eAdvice
- Credit Card Credit Balance Transfer eAdvice
- Credit Card repayment overdue reminder eAdvice @
- Your Bank Account(s) Is Successfully Added to Your Credit Card eAdvice (effective 7 Apr 2024)
- Application Declined for Octopus Automatic Add Value Service eAdvice (effective 7 Apr 2024)
- Change of Designated Credit Card Account for Octopus Automatic Add Value Service eAdvice (effective 7 Apr 2024)
Note:
* Due to regulatory requirements, for investment related eStatements and particular eAdvices, you can view via HSBC Internet Banking and receive them in your designated email address protected by password.
# Particular purchase and sales advice, Corporate Action advices and certain investment statements will be delivered to you in paper.
+ Once you've registered for Personal Internet Banking, you'll be able to view your eStatements in the HSBC HK App or Online Banking.If you're a green cardholder with a Personal Internet Banking profile, you can view your eStatements using the app or Online Banking. They'll also be sent to your designated email address, protected by a password.
@ Due to regulatory requirements, particular repayment overdue reminder advices will be delivered to you in paper.
^Effective from 1 Mar 2017.
More eStatements and eAdvices will be made available by phases at a later stage.