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Online Document Submission - 100% Personal Loan Guarantee Scheme

Step 1 of 2 Personal Details & Document Upload

Personal Details

Full Name (As per Hong Kong Permanent Identity Card)

Upload Documents

Forgot what to submit
  • File format: JPG & PDF
  • File size: less than 5 MB per file
  • Maximum 10 files per upload
  • File name should not exceed 50 characters or contain any special characters
  • Choose "Take Photo or Video" or "Photo Library" on iOS device; or choose "Camera" or select photos/images saved in your Android OS device when you are using mobile device to upload documents
Hong Kong Permanent Identity Card copy
Residential address proof
  • Proof of your latest residential address in your name (valid within 3 months from the time of your application), eg utility bills, government rent or rates demand notes, a copy of the tenancy agreement or rental receipt, any correspondence issued by any government department (eg a tax demand note issued by the Inland Revenue Department) or public bodies to you
  • If you're only able to provide proof of your latest residential address in the name of another person living with you (eg a family member), please provide a declaration in your loan application explaining the situation and a copy of a bank statement issued to you at the residential address
Your submission is successful, we will process your application accordingly. You will receive a SMS or notification letter on application status shortly.

Personal Details

Full Name (As per Hong Kong Permanent Identity Card)
Hong Kong Permanent Identity Card Number

Upload Documents

Identity Proof
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Proofs of unemployment status
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Proofs of previous employment/occupation and main recurrent income (Waived for auto payroll customers)
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Proof of your latest residential address, or Other documents required by the Bank
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This service is solely for supporting product application and not intended to give any urgent banking instructions or report any urgent fraud or suspicious transactions. Please call us with the hotline number immediately if you suspect any fraud.

Call us

HSBC Premier customers

Call (852) 2233 3322

Other customers

Call (852) 2233 3000