Protect yourself and your loved ones with our comprehensive Cancer Care Insurance Plan. Choose the level of cover you need and if you’re diagnosed with cancer, you’ll get a lump sum payment. You can use this money as you like, whether it’s to cover medical treatment, living costs or lost income.
1The Cancer Care policy shall be automatically renewed up to 79 years old at each policy anniversary by the policyholder by paying the premium due on or before the premium due date during a policy year subject to the availability of the policy. Premium will be adjusted based on the attained age of the insured person on each policy anniversary.
Claim online anytime. Or claim over the phone or at an HSBC branch.Make a claim
For early-stage cancersfootnote2 or a carcinoma-in-situfootnote2, you’ll get a payment of 30% of the sum insured. For a diagnosis of cancerfootnote2, 100% of the sum insured less any amount paid on Carcinoma-in-situ Benefit / Early Stage Cancer Benefit (if any) is payable upon diagnosis of cancer. The money is yours to use however you choose.
Choose from our Basic, Essential, Superior and Premier plans, depending on the cover you require. These range from HKD300,000 to HKD1,000,000 for the sum insured.
For 12 months from your cancerfootnote4 diagnosis, you can get reimbursement for consultations with a Chinese herbalist, dietician or psychological counselling. If needed, you can also get reimbursement for up to HKD20,000 of palliative care.
2Benefits relating to carcinoma-in-situ, early stage cancer and cancer are payable according to the definitions of carcinoma-in-situ, early stage cancer and cancer as set out in the policy contract
3The Medical Consultation and Caring Benefits are subject to the maximum limit per benefit per insured person
4Medical Consultation and Caring Benefits are not available for carcinoma-in-situ and early stage cancer
At HSBC, we know that priorities change. That’s why we give you the power to make changes to your insurance policy online anytime.
It's easy to:
You can also call our Insurance Service Hotline at (852) 2867 8678 (852) 2867 8678
Sometimes life doesn’t go according to plan and you’ll want to make an insurance claim as soon as possible.
You may submit a claim online anytime or call our claims hotline on (852) 2288 6808 (852) 2288 6808 should you require any help.
Focus on your own health and your family’s wellbeing. Tailor your plan so that it perfectly suits you and your family’s needs.
Receive daily cash payments to support you financially if you need to stay in hospital, so that you can focus on your recovery.
Application for Cancer Care is easy with no medical check-up is required.
Yes. The benefit level of your family member can be the same as or lower than your selected benefit level. For example, if you select Plan B - Essential, your family member can select either Plan B - Essential or Plan A - Basic.
Your policy is renewable up to 79 years old at each policy anniversary upon payment of premium on or before the premium due date and subject to the availability of the policy.
However, the premium rates are not guaranteed. Premium will be adjusted based on the attained age of the insured person on each policy anniversary. AXA reserves the right to revise the benefits, review and adjust the premium rates upon policy renewal.
A renewal notice will be sent to you 45 days before the policy anniversary. If you decide not to renew the policy, you will need to inform us at least 30 days before the policy anniversary, or the policy will be renewed automatically for another year subject to the payment of the renewal premiums before the due date as determined by us.
Yes, the waiting period is 90 days from the original commencement date of the policy or the effective date of last reinstatement (whichever is later). All benefits shall not be payable at any time under the policy for any cancer, carcinoma-in-situ and early stage cancer, diagnosed or with the signs or symptoms of which first occurred within the waiting period.
You can call (852) 2867 8678(852) 2867 8678 should you have any queries about your policy, or manage your policy at ease by e-Policy Servicing after logging on to HSBC Internet Banking if you are an HSBC internet banking customer. This online service provides you with 24-hour access to your policy details and allows you to submit policy service requests without hassle.
General Insurance products are applicable to HSBC Account holders and HSBC credit card holders only.
The above information is intended as a general summary. Please refer to the policy wording for exact terms and conditions and details of the exclusions.
The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC.
For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.