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ResidenceSurance

Protect your home with a plan that suits your needs.

Protect your home and everything in it

A home is more than just a house. Whether you're a homeowner, landlord or tenant, enjoy peace of mind with our ResidenceSurance, designed to protect your home and the cherished items in it. 

Key benefits

Your home and belongings covered

Your home and belongings covered 

Personal liability also covered

Personal liability for you and your family of up to HKD20 million 

Worldwide coverage for belongings

Worldwide protection for your belongings, even when you take them outside the home or on your travels, of up to HKD30,000 (Plan 1, 2, 3 and 4 only) 

Get new for old

New for old—replace damaged or lost items with a new one of similar value before depreciation 

Limited time offers

  • Successfully apply online by 31 Dec 2024 to enjoy 20% off your first year premium and 15% off for the second year.
  • Additional an OTO Nectonic+ Wireless Intelligent Stimulator will be offered to those who successfully apply for Plan 3 to Plan 4 between 18 Mar 2024 and 17 May 2024 (both days inclusive).

T&Cs apply. 

Choose the coverage you need to protect your home

Owner (non-renting out) /  Occupier / Tenant

Rest easy knowing that your home contents are protected 24/7, no matter where you are

Landlord (renting out)

Enjoy hassle-free personal liability and protection against loss of rent from HKD448 per year

Eligibility

Apply now

HSBC customers can apply for a ResidenceSurance policy online

Or visit a branch

You can visit one of our branches to find out more

Find out more

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Get comprehensive coverage for your domestic helper, and extra benefits that help you exceed your legal obligations as an employer. 

 

Get support to rebuild or repair your home in the event of damage or loss due to fire or typhoon. 

Please note that ResidenceSurance’s coverage may overlap with your other existing protection plans’ coverage or exceed your needs, we suggest you compare ResidenceSurance’s coverage with any existing protection plan you have in place to avoid duplication.

General Insurance products are applicable to HSBC credit card holders only.

The above information is intended as a general summary. Please refer to the policy wording for exact terms and conditions and details of the exclusions.

The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited(“HSBC”) is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC.

For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.