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Digital banking just got easier

Available on the HSBC HK Mobile Banking app, the Mobile Security Key replaces your physical Security Device for faster access.

Find out more

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30-day service pledge

With an extended 60-day service pledge for seniors aged 65 and above.

See how it works

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Plan ahead for overseas ATM withdrawal

As the travel season is coming up, we’d like to provide you with some tips on using overseas ATM cash withdrawal services.

Find out moreabout HSBC's e-Cheque services

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HSBC Easy Pay - Splitting the bill has never been easier

With HSBC Easy Pay, all you need is your smartphone and the recipient's mobile number to make a transfer.

Find out more about HSBC Mobile Branch

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HSBC Mobile Branch

Going out of our way to serve the community
Come visit us to enjoy fast and easy self-service banking services

Find out moreabout HSBC's e-Cheque services

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Digital Counter Services


HSBC Premier customers can see when the counter is availableOpens in a new Window., get a ticketOpens in a new Window. and book a counter-service appointmentOpens in a new Window., all before arriving at an HSBC Premier Centre.

Find out more

Click hereOpens in a new Window. to take a video tour

Personal Internet Banking

Stay in control of your money with secure, easy banking from your desktop.


Benefits

  • See statements, transfer money, pay bills and more
  • Special discounts for online customers
  • Get help instantly or choose a convenient time with Request a callback

Find out more about Personal Internet Banking

Mobile banking

Stay in control of your money with secure, easy banking when you are on the move.


Benefits

  • Faster log on and access to digital banking services with Mobile Security Key and biometric authentication
  • Up-to-date view of your local and globally-linked banking and credit card accounts
  • Convenient P2P payment service with HSBC Easy Pay for transferring money using mobile numbers

Find out more about Mobile banking

Phone banking

Access the full range of automated banking services 24 hours a day or speak to a customer service officer, all on a single number.


Benefits

  • Access your bank account, credit card account, make an investment transaction and more
  • Talk to a customer service officer about our loan and insurance services
  • Report lost or stolen ATM cards

Find out more about Phone banking

Express banking

Enjoy fast, easy banking with our ATMs and multi-function machines.


Benefits

  • Buy travel insurance, activate phone banking and more at our ATMs
  • Deposit cash instantly at our Cash Deposit Machines
  • Pay in cheques at our Cheque Deposit Machines

Find out more about Express banking

Branch banking

Visit your local HSBC branch where friendly staff will be happy to help.


Benefits

  • Full range of HSBC banking services
  • Settle bills and make deposits at machine or counter
  • Safe deposit boxes
  • Saturday service at most of the branches

Find out more about Branch banking

Mobile Branch

Visit our Mobile Branch to enjoy convenient and easy self-service banking services


Benefits

  • Available at different locations from Monday to Saturday, easy banking even when you are at places away from our branches
  • Provide a wide range of self-service banking machines including Multifunction machine, Cheque deposit machine and Passbook update machine to manage accounts quickly and easily

Find out more about Phone banking


eStatements and eAdvice

Go paperless and help protect the planet.

Transfers and payments

Save time and money making transfers and payments online any time - day or night.

Safe and secure

Get tips to maximise your banking security, however you bank.

Security Device / Mobile Security Key

Get enhanced security with a Security Device / Mobile Security Key. Protected by a PIN, your Security Device / Mobile Security Key generates unique codes for logging on securely to Personal Internet Banking.

Getting started with Personal Internet Banking

Not yet registered for Personal Internet Banking? Sign up here for fast, easy online access to your accounts.

Getting started with mobile banking

If you already use Personal Internet Banking you can also use mobile banking for free, with options for accessing your account from a wide range of phones and tablets.

Contact us

By phone

HSBC Premier customers call
(852)2233 3322 (852) 2233 3322

HSBC Advance customers call
(852) 2748 8333 (852) 2748 8333

Other customers call
(852) 2233 3000 (852) 2233 3000

At an HSBC branch

Find your nearest branch

Tweet us

@HSBC_HK