If you need to stay in hospital, there’s no need to worry about loss of income. We’ll pay you daily cash payments on top of your existing medical insurance benefits under other insurance plans that you are free to use for any purpose. You’ll also pay lower premiums the younger you take out your policy.
Key feature
- Choose from 4 levels of hospital cash payments according to your needs, with daily cash payments from HKD500 to HKD2,000
- We’ll refund 30% of the premiums you’ve paid if you don’t claim for 5 consecutive years
- We’ll pay double cash benefits in certain cases, up to a maximum of HKD3 million
- On top of your daily cash benefits, we will also reimburse surgical expenses should you need an operation while you are in hospital - such as surgeon's fee, anaesthetist's fee and the operating theatre fee - up to ten times your daily limit, per illness or accident
- Express Claims Approval Service for any qualified claims amount below HKD5,000, upon receipt of all required documents
Claim online anytime. Or claim over the phone or at an HSBC branch.
Manage your policy
Manage your policy online
Access your policy details anytime, anywhere on both your HSBC HK Mobile Banking app and our Personal Internet Banking webpage, so you can check your benefits, coverage, premium due dates and much more at your fingertips.
Make a claim
Sometimes life doesn’t go according to plan and you’ll want to make an insurance claim as soon as possible.
You may submit a claim online anytime or call our claims hotline on (852) 2867 8678 should you require any help.
Express Claims Approval Service for any qualified case for claim amount below HKD5,000 will be processed immediately and claims payment will be approved within 2 working days upon receipt of all required documents as may be required by AXA General Insurance Hong Kong Limited (AXA). Should further information be required, AXA will send a follow up letter to the claimant within 5 working days.
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