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Shot of a happy young student using his smartphone in the city; image used for HSBC x FPS.

FPS: Quick Start

How to register

Using HSBC HK Mobile Banking app step 1

Step 1: Log on and tap on the Profile tab on the top right then select ‘Pay and transfer’.

Using HSBC HK Mobile Banking app step 2

Step 2: Then find ‘Register or view FPS registration’.

Using HSBC HK Mobile Banking app step 3

Step 3: Choose a Proxy ID to receive money: Choose between your mobile number, email address, FPS Identifier or HKID - or go for all 4 so you can be more easily found for fund transfers! 

We will prefill some details based on your bank records. You can update them at any time.

Using HSBC HK Mobile Banking app step 4

Step 4: Choose an account to receive payments sent to this Proxy ID. Select ‘Send code’ to receive a one-time verification code. We’ll send it to the mobile number or email address you’ve registered with (registrations by FPS Identifier don’t need to be verified).

Using HSBC HK Mobile Banking app step 5

Step 5: Enter your one-time verification code (you won’t see this screen if you register with an FPS Identifier).

Using HSBC HK Mobile Banking app step 6

Step 6: Select ‘Other FPS registrations’ to see if you have registered your Proxy ID anywhere else, and please remove registrations that do not belong to you, otherwise you will have problems with receiving money.

Verify your details and then select ‘Confirm’ to complete your registration.

Using HSBC HK Mobile Banking app step 7

Step 7: You are now registered with FPS. If you register with your mobile number you will receive an SMS confirmation. If you choose to register with your email address, HKID or FPS Identifier, we'll send you an email confirmation after you're done. You can also check your FPS registration status in ‘Register or view FPS registrations’.

How to use FPS

Using HSBC HK Mobile Banking app

Using HSBC HK Mobile Banking app Send money with FPS step 1

Step 1: Log on and tap on the ‘Pay and transfer’ menu to find ‘FPS Payment’.

If you haven’t already set up a default debit account and small-value payment limit, tapping this will take you to the set-up page.

(Mobile Security Key or Security Device might be required to complete the transaction.)

Using HSBC HK Mobile Banking app Send money with FPS step 2

Step 2: Tap 'Select payee'. Enter the person's Proxy ID (mobile number, email address or FPS Identifier) and continue.

Tap 'Enter amount', type in the amount you want to transfer, and continue.

If you want, you can also add a message to your payee.

Using HSBC HK Mobile Banking app Send money with FPS step 3

Step 3: If the payee’s name and the transaction details are correct, select ‘Confirm’.

Using HSBC HK Mobile Banking app Send money with FPS step 4

Step 4: Congratulations, that's all you need to do to send money with FPS.

Using HSBC HK Mobile Banking app Send money with FPS step 5

Step 5: If you want the option of transferring via an account number instead of a Proxy ID, you can go back to the menu and choose 'Transfers'.

Using HSBC HK Mobile Banking app Send money with FPS step 6

Step 6: 'Transfer' will also allow you set future-dated payments, as well as add recipients to 'My payees'.

Activate your Mobile Security Key or biometric authentication with these easy step-by-step instructions

Using Online Banking

Using Personal Internet Banking Send money with FPS step 1

Step 1: Log on and go to ‘Pay or transfer’ under ‘My Banking’.

Choose the account you want to send money from, and then select ‘New payee’. You can also send money to people you have added to ‘My payees’.

Using Personal Internet Banking Send money with FPS step 2

Step 2: Select ‘Payment method’ to choose the Proxy ID* (the payee’s mobile number, email address or FPS Identifier) you will send the money to. Enter the Proxy ID details.

*You can only use this function if your payee has registered with FPS.

Using Personal Internet Banking Send money with FPS step 3

Step 3: Decide where you want to send your payee’s money. If you are not sure, select ‘Default bank’ or check with your payee.

Remember to verify the payee's name before proceeding.

Using Personal Internet Banking Send money with FPS step 4

Step 4: If you want, you can give this person a nickname and add them to ‘My payees’ for quicker transfers in the future.

Enter the payment amount and set the date for when you want to make the transfer. You can also add a message to your payee. Select ‘Continue’ to proceed.

Using Personal Internet Banking Send money with FPS step 5

Step 5: If the payee’s name and the transaction details are correct, select ‘Confirm’.

Using Personal Internet Banking Send money with FPS step 6

Step 6: Your transfer is complete. Whenever you make a transfer or add someone to ‘My payees’ you will receive a confirmation via SMS and email.