Banking
(Items 1-44, 49-80 : Retrieve eStatements for up to 7 years (84 months) and eAdvices for up to 3 months, except for items 11, 65 and 74-79 eAdvices which can be retrieved only up to 12 months
Items 45-48 : Retrieve eStatement up to 2 years (24 months) )
- HSBC Jade monthly eStatement+
- HSBC Premier account eStatement+
- HSBC Advance account eStatement+
- Personal Integrated Account eStatement+
- Current account eStatement+
- SuperEase account eStatement+
- Cash Card Account eStatement+
- University Student Account eStatement+
- HK Dollar Statement Savings Account eStatement+
- Consolidated eStatement for Savings Account
- Monthly HIBOR-based Mortgage Plan Repayment eAdvice
- Time deposit maturity eAdvice
- Inward remittance eAdvice
- Inward interbank fund transfer eAdvice
- Outward interbank fund transfer eAdvice
- Confirmation for credit transaction eAdvice
- Confirmation for debit transaction eAdvice
- Interest rate change eAdvice
- Outward Remittances eAdvice
- Outward Remittances Charges eAdvice
- Cheque Purchase eAdvice
- Cheque for Collection - Credit eAdvice
- Time Deposit Interim Interest Payment eAdvice
- Time Deposit Placement Confirmation eAdvice
- Time Deposit Change of Maturity Date eAdvice
- Confirmation of autoPay instruction
- Unauthorised Overdraft eAdvice
- Unauthorised Overdraft Charge eAdvice
- Unpaid Standing instructions Warning Letter eAdvice
- Super Ease Reminding eAdvice
- Returned Cheque eAdvice
- Summary listing of deposits and withdrawals eAdvice
- Internet Banking Registered Transfer Account eAdvice
- Reminder on inactive account eAdvice
- Reminder on reactivation of inactive passbook savings account eAdvice
- Reminder on reactivation of inactive account eAdvice
- Handling of inactive passbook savings account eAdvice
- Inactive passbook savings account closure eAdvice
- Update of FPS default account notification
- Deregistration from FPS notification
- Fund transfer credit advice
- Payment return advice
- Fund transfer refund advice
- CombiNations Statement Savings Account eStatement+
- Foreign Currency Current Account eStatement+
- RMB Savings Account eStatement+
- Revolving Credit Facility eStatement
- Mortgage Account Quarterly eStatement^
- Credit Interest eAdvice
- Certificate of Balance eAdvice
- Super Ease Account (Overdraft) Balance eAdvice
- Super Ease Account Balance eAdvice
- Super Ease Account Important Notice eAdvice
- Summary of Overseas ATM Cash Withdrawal eAdvice
- Mortgage Loan Account Instalment Change eAdvice
- Personal Instalment Loan Overdue First Reminder eAdvice
- Personal Instalment Loan Overdue Second Reminder eAdvice
- Personal Instalment Loan Overdue Third Reminder eAdvice
- Personal Instalment Loan Overdue Final Reminder eAdvice
- Mortgage Loan Account Overdue First Reminder eAdvice
- Mortgage Loan Account Overdue Second Reminder eAdvice
- Mortgage Loan Account Overdue Third Reminder eAdvice
- Mortgage Loan Account Overdue Final Reminder eAdvice
- Overdraft Protection eAdvice
- Monthly HIBOR-based mortgage plan repayment (with company interest subsidy) eAdvice
- Mortgage related fire insurance policy pre-renewal arrangement notice eAdvice
- Mortgage related fire insurance policy renewal notice eAdvice
- Mortgage related fire insurance policy renewal reminder eAdvice
- Mortgage related fire insurance policy renewal confirmation eAdvice
- Cheque purchase return / correspondent bank charges eAdvice
- Cheque for collection eAdvice
- Mortgage Loan Annual Interest eStatement
- Clean Credit minimum repayment overdue reminder eAdvice
- Clean Credit confirmation eAdvice
- Secured Credit and Clean Credit confirmation eAdvice
- Secured Credit confirmation eAdvice
- Repayment overdue reminder eAdvice @
- Mortgage Loan Account overdue reminder eAdvice @
- 100% Personal Loan Guarantee Scheme Loan overdue reminder eAdvice @
- Savings Account History eReport (apply online via HSBC HK App - Lite mode)
Investments (Retrieve eStatement up to 2 years (24-months) and eAdvice up to 3 months, except item 8 eAdvice – It can be retrieved up to 24 months
Item 19 : Retrieve eAdvice up to 12 months)
- Investment services/Securities account - composite eStatement *#
- Securities purchase and sales eAdvice * #
- Corporate Action eAdvice *#
- Risk Profiling Questionnaire eReport
- Unit Trust Contract Note eAdvice *#
- Stocks Monthly Investment Plan eAdvice *#
- Important updates on investment products under the HSBC GBA Wealth Management Connect Southbound Services eAdvice
- Unit Trust Corporate Action eAdvice *#
- Time Deposit instruction amendment confirmation (SID) eAdvice *
- Time Deposit placement confirmation (SID) eAdvice *
- Structured Investment Deposit confirmation eAdvice *
- Structured Investment Deposit bonus / interest payment eAdvice *
- Structured Investment Deposit instruction amendment confirmation eAdvice *
- Structured Investment Deposit early redemption eAdvice *
- Structured Investment Deposit uplift on call date / early termination date eAdvice *
- Structured Investment Deposit maturity eAdvice *
- Deposit Plus placement confirmation eAdvice *
- Deposit Plus disposal eAdvice *
- Wealth Portfolio Lending Facility confirmation eAdvice *
- Structured Products subscription & sale eAdvice *#
- Bonds / CDs purchase & sale eAdvice *# (effective 30 Oct 2022)
- Wealth Products other services eAdvice *# (effective 30 Oct 2022)
- Securities Margin Trading Services Daily eStatement *# (effective 20 Nov 2022)
- Unit Trusts Financing Daily eStatement *# (effective 20 Nov 2022)
- Securities Margin Trading Services Monthly eStatement *# (effective 20 Nov 2022)
- Unit Trusts Financing Monthly eStatement *# (effective 20 Nov 2022)
Cards (We will accumulate eStatements up to 7 years (84 months). If an eStatement within the past 84 months is not displayed, you can request a paper statement and the fee will be waived.; eAdvice retrieval up to 3-mths, except item 7 eAdvice – It can be retrieved up to 12 months)
- Credit card eStatement+
- Credit Card Activation eAdvice
- Credit Card Overlimit Opt-out Arrangement eAdvice
- Credit Card Credit Limit Increase Notification eAdvice
- Credit Card Standing instruction set up eAdvice
- Credit Card Credit Balance Transfer eAdvice
- Credit Card repayment overdue reminder eAdvice @
Note:
* Due to regulatory requirements, for investment related eStatements and particular eAdvices, you can view via HSBC Internet Banking and receive them in your designated email address protected by password.
# Particular purchase and sales advice, Corporate Action advices and certain investment statements will be delivered to you in paper.
+ Once you've registered for Personal Internet Banking, you'll no longer receive banking and credit card statements by email. Instead, you’ll be able to view your eStatements in the HSBC HK App or Online Banking. If you're a green cardholder with a Personal Internet Banking profile, you can view your eStatements using the app or Online Banking. They'll also be sent to your designated email address, protected by a password.
@ Due to regulatory requirements, particular repayment overdue reminder advices will be delivered to you in paper.
^Effective from 1 Mar 2017.
More eStatements and eAdvices will be made available by phases at a later stage.