Logging on made easier with the HSBC HK App
Generate security code
Easy access to HSBC mobile apps
Table of contents
Activating HSBC HK App for the first time
I am new to Digital Banking
I am using Online Banking but new to the HSBC HK App
Verify my identify after activating a new device
Manage / switch device
I have my old device
I do not have my old device
Reset 'Mobile Banking PIN' / password
I forgot my 'Mobile Banking PIN'
I forgot my password/ security question
I want to change my 'Mobile Banking PIN'
Generate security code from HSBC HK App
I want to generate a security code
Log on to HSBC Online Banking
Log on with security code (on untrusted browser)
Log on with security code (on trusted browser)
Set up your 6-digit Mobile Banking PIN (if you are still using physical security device or password to log on to HSBC HK App)
How to set up your Mobile Banking PIN if you are using a physical Security Device?
How to set up your Mobile Banking PIN if you are using password to log on to HSBC HK App?
I need more help
- The screen displays and the images of the website are for reference and illustration purposes only.
- Apple, the Apple logo, iPhone, iPad, iPod touch, Touch ID and Face ID are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.
- HSBC adopts the latest internet security measure with the adoption of EV SSL Certificate (Extended Validation SSL Certificate). With this verification certificate in place, you can instantly know you are on an official HSBC website. We suggest customer to check the digital certificate with a desktop computer.
iPhone, iPad and iPod Touch with iOS/iPadOS version 14.0 or above (excluding Beta version)
Android™ devices with Android™ OS version 8.0 or above (excluding Beta version)