Due to the temporary adjustment of certain banks’ opening hours, please note that the cut-off time for fund withdrawal via bank-in services has been adjusted from 3.00pm to 12.00noon (Hong Kong Time) with immediate effect until further notice. There is no impact on fund withdrawal via e-payment. All fund transfer instructions that are provided after the cut-off time will be processed on the next business day. Kindly note that your bank may impose additional charges for receiving e-payment; please contact your bank for further information on their charges.
For any enquiries, please feel free to contact your Account Executive from 9.00am to 4.00pm (Hong Kong time) Monday to Friday, except Hong Kong public holidays.
Important notice - change of opening hours for visiting our office
Please note the opening hours of our office will change with effect from 27 Jul 2020 onward until further notice.
This is a precautionary measure for contingency purposes to safeguard the health and safety of our customers and employees in light of the rapidly evolving novel coronavirus situation in Hong Kong, while balancing the need to ensure normal services to our customers and prospective customers.
Opening hours for visiting our office (effective 27 July 2020)
Monday to Friday: 9:00am to 4:00pm
Please note, Account Executives' telephone service, NetTrader service and NetTrader hotline services are not affected.
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