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HSBC HK App FAQ

Top Queries

Balance

Contact details update

Digital registration

eStatement and eAdvice

Mobile account opening

General and eligibility

Account opening process

Deposit requirements

Other enquiries

Biometric authentication

Touch ID

Face ID

Fingerprint ID

Homepage customisation

Customise quick actions

Customise account overview

Lite Mode

Log on

Security tips

Card transaction and limit

Transaction details

Credit card transaction dispute

Credit Card Limit Transfer

Cash Instalment Plan

Virtual credit card

ESG Investment

Investment transaction

Bill payment and transfer

General

Payee and limit

autoPay

Local transfers and bill payments

HSBC Global Transfers and Global payments

Mobile cash withdrawal

Mobile cheque deposit

Branch verification

Chat with us

Notification

Important Notifications

Marketing preferences

Push Notifications