Transferring your accrued benefits and consolidating MPF accounts

It's common to have more than one MPF account. That's especially if you've had employers who use different MPF schemes, or you've been self-employed.

We can help you consolidate them into a single HSBC MPF account. This gives you a comprehensive view of your MPF account. You can also check your balance easily, online or on a mobile device.

Our HSBC Mandatory Provident Fund – SuperTrust Plus offers a range of diversified Constituent Funds for you to choose from as investment options. You can choose the one that best suits your investing style. Learn more about HSBC MPF scheme and Constituent Funds.

If you do not have the details of your personal accounts, you can check with the Mandatory Provident Fund Schemes Authority (MPFA) to find out the number of personal accounts you hold, as well as the name and the hotline of the trustee under which each account is held.

For details, visit the MPFA website.

Already hold an HSBC MPF Personal Account and an HSBC Personal Integrated Account? You can transfer your benefits via the HSBC HK App. Simply gather the details of the MPF personal accounts you hold with other MPF providers. Next, log on to the app. From there, we can pass on your instructions to the eMPF Platform to transfer your accrued benefits to your HSBC MPF Personal Account.

For the detailed steps and to learn about any of our MPF personal account consolidation promotional offer, please see our Personal Account consolidation offers leaflet (PDF).

Once you've logged on, follow these steps:

1. Verify your identity with your HKID card.
2. Enter the trustee names and the scheme account numbers for the accounts you want to transfer your accrued benefits from.
3. Check the information you've entered, then select 'Confirm' to proceed.

Disclaimer: Any MPF-related instructions ("Instructions") that you submit to the eMPF Platform via HSBC Online Banking or the HSBC HK App:

• Are not be considered as received by HSBC until HSBC has actually received them
• Will be delivered to the eMPF Platform for its processing as HSBC only provides you with a channel through which you can submit your Instructions – HSBC does not process them

Or you can submit your Instructions directly on the eMPF Platform.

You can transfer your accrued benefits, as derived from your employee mandatory contributions under the Employee Choice Arrangement (ECA). To do this, you'll need an HSBC MPF Personal Account.

You'll then need to submit your request to the eMPF Platform. There are two ways you can do this.

Via the HSBC HK App

Log on, select 'HSBC MPF', then choose 'Transfer benefits under Employee Choice Arrangement (ECA)'. Once you've submitted your instructions, we'll deliver them by post to the eMPF Platform for its processing.

By completing a paper form

Complete an Employee Choice Arrangement (ECA) – Transfer Election Form (MPF(S)-P(P)). You can download it from the eMPF Form Centre, and submit the completed form to the eMPF Platform directly.

Disclaimer: Any MPF-related instructions ("Instructions") that you submit to the eMPF Platform via HSBC Online Banking or the HSBC HK App:

• Are not be considered as received by HSBC until HSBC has actually received them
• Will be delivered to the eMPF Platform for its processing as HSBC only provides you with a channel through which you can submit your Instructions – HSBC does not process them

Or you can submit your Instructions directly on the eMPF Platform.

Got an HSBC bank account, but not an HSBC MPF Personal Account? You can open one and consolidate your MPF personal accounts via the HSBC HK App. 

You have two options in managing your accrued benefits:

• Retain them in the existing HSBC MPF scheme
• Transfer them to a personal account in any MPF scheme of your choice

You may choose to transfer your accrued benefits between an HSBC MPF TVC account and a TVC account under a Registered Scheme offering TVCs, at any time provided that:

• the transfer must be in a lump sum
• the entire balance must be transferred

Please note that you cannot claim tax deductions for the transfer of accrued benefits from a TVC account to another TVC member account in another registered scheme. It would have been counted in the original MPF scheme for which the TVC contributions were originally made as new contributions in the relevant tax assessment year.

Speak with our MPF specialists who will be able to address your enquiries directly.

You can contact us through our online form.

Or you can email us at pensioncs@hsbc.com.hk.

Lines are open 24/7, every day. But if you need to speak to a specialist, you can reach one between these hours (except public holidays):

• Mondays to Fridays, 8:30am and 7:30pm
• Saturdays, 8:30am and 1pm

Our HSBC MPF member hotline number is +852 3128 0128.