To protect your personal and financial information, HSBC Mobile Apps no longer supports fingerprint authentication on Samsung Galaxy S10, Galaxy S10+, Galaxy S10e, Galaxy Note 10, Galaxy Note 10+. You can continue to securely log on with your Mobile Security Key password. Please refrain from using fingerprint recognition if you're using Samsung Pay with your credit card provisioned to the aforesaid phone models. You are recommended to pay attention to the updates published by Samsung regarding the phone security.

SECURITY NOTICE: HSBC HK is not affiliated with any third party aggregator mobile apps and for security reasons customers should not disclose their online banking credentials, especially one-time security code generated by your Security Device / Mobile Security Key, to third parties.

Beware of phishing - If you are suspicious of an e-mail or a bogus call that claims to come from HSBC, please call our hotline 2233 3000 to verify. Delete the e-mail without opening it. More guidelines available from our Security Tips.