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Mother with kids getting together; image used for HSBC MPF personal acccounts.

MPF personal accounts

Managing personal accounts

Managing MPF personal accounts

With HSBC MPF, you have access to a wide range of comprehensive services designed to make it easy for you to manage your personal account.

Check your MPF account balances and other information online

HSBC Online Banking and HSBC HK Mobile Banking allow you to check your MPF account balances, account returns, asset distribution, contribution history (last 18 months for HSBC Online Banking and last 12 months for HSBC HK Mobile Banking) and change your investment allocation. In addition, you can view or download Member Benefit Statements in the HSBC Online Banking.

If you're an existing HSBC Online Banking user, you can log on and access your MPF account by HSBC Online Banking or HSBC HK Mobile Banking.

 
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We provide comprehensive e-Services to help you to manage MPF account easily anytime, anywhere.

 
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Summary of individual Constituent Fund performances in HSBC MPF scheme. 

 
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Information on investment objectives, portfolio allocation and holdings, and commentary on market conditions for each Constituent Fund.

 
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It includes a detailed summary of account movements for the financial year, and from the first day you joined the scheme.

MPF Hotlines

HSBC MPF Member Hotline: +852 3128 0128

HSBC MPF Employer Hotline: +852 2583 8033

 

Our MPF member hotline is a 24-hour interactive voice response system that helps members manage their MPF accounts.

 

Find out if you have saved enough for your retirement.

 

Find your nearest branch offering an MPF drop-in box and MPF services.

Monitor and manage your MPF

With HSBC, you can enjoy the convenience of managing your MPF account through our comprehensive service:

  • Our MPF website
  • Online and mobile banking
  • Our MPF member hotline at +852 3128 0128
  • Our ATM service
  • Our extensive branch network
  • MPF videos
  • Quarterly Fund Fact Sheet
  • Monthly Fund Performance Summary

 

Managing your MPF account is easy through our online banking services. You can check your MPF account balances and change your investment allocation whenever you want.

If you're a registered online banking user, you can automatically access your MPF account information through Personal Internet Banking or HSBC HK Mobile Banking provided you use the same identification numbers, namely your Hong Kong ID or passport number, for your MPF account and your bank or credit card account.

Instant access to the information you need regarding your MPF account:

Ways to check MPF account information
MPF account information

HSBC Online Banking

(for personal customers)

HSBC HK Mobile Banking
(for personal customers)
MPF Member hotline (852) 3128 0128
HSBC and Hang Seng Bank ATMs
Consolidated bank statement1
Latest contribution
 

 

    N/A
Total account balance
         
Account balance by employer or by fund
   
(by account)
  N/A

 

(by account)

Latest unit prices of funds
      N/A
N/A
Fund information
    N/A N/A
N/A
Change of investment allocation

 
(For portfolio rebalance, asset switch and contribution redirection only)

 
(For portfolio rebalance, asset switch and contribution redirection only)

(portfolio rebalance and contribution redirection only)
N/A
N/A
Changing online banking password or MPF phone PIN
Changing online password
N/A Changing MPF phone PIN
N/A
N/A
Forms
Commonly used forms
N/A N/A
N/A
N/A
Ways to check MPF account information
MPF account information
Latest contribution

HSBC Online Banking

(for personal customers)

 
HSBC HK Mobile Banking
(for personal customers)

 

MPF Member hotline (852) 3128 0128
 
HSBC and Hang Seng Bank ATMs
 
Consolidated bank statement1
N/A
MPF account information
Total account balance

HSBC Online Banking

(for personal customers)

 
HSBC HK Mobile Banking
(for personal customers)
 
MPF Member hotline (852) 3128 0128
 
HSBC and Hang Seng Bank ATMs
 
Consolidated bank statement1
 
MPF account information
Account balance by employer or by fund

HSBC Online Banking

(for personal customers)

 
HSBC HK Mobile Banking
(for personal customers)
 
(by account)
MPF Member hotline (852) 3128 0128
 
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1

 

(by account)

MPF account information
Latest unit prices of funds

HSBC Online Banking

(for personal customers)

 
HSBC HK Mobile Banking
(for personal customers)
 
MPF Member hotline (852) 3128 0128
 
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
MPF account information
Fund information

HSBC Online Banking

(for personal customers)

 
HSBC HK Mobile Banking
(for personal customers)
 
MPF Member hotline (852) 3128 0128
N/A
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
MPF account information
Change of investment allocation

HSBC Online Banking

(for personal customers)

 
(For portfolio rebalance, asset switch and contribution redirection only)

HSBC HK Mobile Banking
(for personal customers)
 
(For portfolio rebalance, asset switch and contribution redirection only)
MPF Member hotline (852) 3128 0128

(portfolio rebalance and contribution redirection only)
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
MPF account information
Changing online banking password or MPF phone PIN

HSBC Online Banking

(for personal customers)

Changing online password
HSBC HK Mobile Banking
(for personal customers)
N/A
MPF Member hotline (852) 3128 0128
Changing MPF phone PIN
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
MPF account information
Forms

HSBC Online Banking

(for personal customers)

Commonly used forms
HSBC HK Mobile Banking
(for personal customers)
N/A
MPF Member hotline (852) 3128 0128
N/A
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A

1 Applicable to HSBC Global Private Banking, HSBC Premier Elite, HSBC Premier, HSBC One or Personal Integrated Account customer, and subject to some circumstances. Please refer to the Section ‘Mail statements’ in Member Service Guide for the details.

View a demonstration of our online banking services.

Additional information

Important notes

  • The information contained in this website is for reference only and will be updated without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you're in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.
  • Investment involves risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the MPF Scheme Brochure.