A versatile health and lifestyle app
As a member of the HSBC Life Benefits+ Medical Insurance Plan, you can simply log on to the HSBC Life Benefits+ app to access a full range of services designed to support your health and medical needs.
Key benefits
Review your benefits summary
Read a summary of your benefit entitlements and coverage, current wellness and outpatient visit balance; download policy and forms from the app with just a few steps
Manage your claims in a few taps
Submit and track your outpatient claims through the app online, and see your claims history at a glance.
Consult or find doctors with ease
Consult a doctor from the comfort of home[@insurance-consultdoctor] or search for panel doctors and clinics easily on the app, where our network of practitioners is integrated with Google Maps; and use your eHealth card for a smoother visit
Enjoy preferential offers
Shop a wide range of health and wellness products and services, and discover members-only discount offers
Check your health in just a few steps
Assess your general health in just 30 seconds
- Measure your heart rate, breathing, systolic and diastolic blood pressure, stress level and more through the video camera on your smart device.
- Get your health results with an explanation and a range of personalised health and lifestyle tips[@insurance-personalisedhealthtips].
Cashless, convenient video consultations[@insurance-videoconsult]
- Members of selected plans can enjoy convenient cashless video consultations[@insurance-videoconsult] with a licensed general practitioner.
- Get medicine delivered to their door in Hong Kong about 4 hours after their consultation—T&Cs apply.
Get started with the HSBC Life Benefits+ app
Scan the QR
Use the camera on your mobile device to scan the QR code and get the app.
Download the app
Visit the App Store or Google Play on your mobile device and download the app.
Other ways to get started
Use our online platform
Log on to HSBC Life Benefits+ online.
Customer Care Hotline
+852 3128 0153 (Hong Kong & Macau)
Lines are open 9:00am to 5:30pm, Monday to Friday, except public holidays.
Email Support Service
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Notes
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Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.