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HSBC Life Benefits+

A one-stop health and wellness app that helps you to improve your health with personalised lifestyle recommendations

A versatile health and lifestyle app

As a member of the HSBC Life Benefits+ Medical Insurance Plan, you can simply log on to the HSBC Life Benefits+ app to access a full range of services designed to support your health and medical needs. 

Key benefits

Review your benefits summary

Read a summary of your benefit entitlements and coverage, current wellness and outpatient visit balance; download policy and forms from the app with just a few steps

Manage your claims in a few taps

Submit and track your outpatient claims through the app online, and see your claims history at a glance.

Consult or find doctors with ease

Consult a doctor from the comfort of home[@insurance-consultdoctor] or search for panel doctors and clinics easily on the app, where our network of practitioners is integrated with Google Maps; and use your eHealth card for a smoother visit

Enjoy preferential offers

Shop a wide range of health and wellness products and services, and discover members-only discount offers

Check your health in just a few steps

Assess your general health in just 30 seconds

  • Measure your heart rate, breathing, systolic and diastolic blood pressure, stress level and more through the video camera on your smart device.
  • Get your health results with an explanation and a range of personalised health and lifestyle tips[@insurance-personalisedhealthtips].

Cashless, convenient video consultations[@insurance-videoconsult]

  • Members of selected plans can enjoy convenient cashless video consultations[@insurance-videoconsult] with a licensed general practitioner.
  • Get medicine delivered to their door in Hong Kong about 4 hours after their consultation—T&Cs apply.

Get started with the HSBC Life Benefits+ app

QR code

Scan the QR

Use the camera on your mobile device to scan the QR code and get the app.

APP Store logo

Download the app

Visit the App Store or Google Play on your mobile device and download the app.

Other ways to get started

Use our online platform

Log on to HSBC Life Benefits+ online.

Customer Care Hotline

 +852 3128 0153 (Hong Kong & Macau)

Lines are open 9:00am to 5:30pm, Monday to Friday, except public holidays.

Email Support Service

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Apple, the Apple logo, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered or in the process of being registered in the US and other countries. App Store is a service mark of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.

    The HSBC Life Benefits+ App (the "App") is provided by HSBC Life (International) Limited ("HSBC Life"). The App is intended for download or use by persons in Hong Kong SAR and Macau SAR only. The information and images on the smartphone screen displays of the website are for reference and illustration purposes only.

    Preferential offers may be modified or terminated at any time without notice. Terms and Conditions apply to your use of the App.

    HSBC Life is authorised and regulated by the Insurance Authority to carry on long-term insurance business in the Hong Kong SAR. HSBC Life is incorporated in Bermuda with limited liability, and is one of the HSBC Group's insurance underwriting subsidiaries. Insurance products provided by HSBC Life are sold through The Hongkong and Shanghai Banking Corporation Limited ("HSBC") and only intended for sale in the Hong Kong SAR. Policyholders are subject to the credit risk of HSBC Life. For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction, HSBC will enter into a Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of the insurance product should be resolved between HSBC Life and you directly. For details and information about HSBC Life products, please visit the insurance-related pages on HSBC's website or visit our branch.

    Issued by HSBC Life (International) Limited (Incorporated in Bermuda with limited liability)