HSBC Life Benefits+ App

HSBC HK
Insurance
HSBC Life Benefits+

Taking care of your health and well-being does not have to be hard. At HSBC Life, we work with your employer to support your health and medical needs.

As a member of HSBC Life Benefits+ Medical Insurance Plan, you can review your medical insurance benefits, manage your claims, see tailored recommendations on how to improve your lifestyle, enjoy a full range of health and wellness exclusive offers, as well as book a video consultation with general practitioners (for selected medical plans), subject to relevant terms and conditions. All it takes is to log on to the HSBC Life Benefits+ app for access.

It is a one-stop health and wellness digital platform that helps you to improve your health with personalised lifestyle recommendations.

Medical enquiries

Hong Kong

Call us on (852) 2288 9045

Lines are open Monday to Friday, 09:00–17:30 (except on Hong Kong public holidays)

Download the app now:

App Store This link will open in a new window Google Play This link will open in a new window

Or log on to HSBC Life Benefits+ online

Key features of the app

Get insights into your lifestyle

Complete an assessment to see how your personal lifestyle scores
Track the improvements you make to your lifestyle
Get tips and suggestions on how you can lead a healthier lifestyle

Consult with a doctor from the comfort of your home

Enjoy a convenient and cashless video consultation with a licensed general practitioner, subject to relevant terms and conditions
Get your medicine delivered to your doorstep in Hong Kong about 4 hours after consultation, subject to relevant terms and conditions

Find doctors with ease

Search for panel doctors and clinics easily (integrated with Google Maps)
Use your eHealth card for a more seamless experience

Assess your general health in just 30 seconds

Measure your heart rate, breathing, systolic and diastolic blood pressure, stress and more with use of the video camera on your smart device
Get health results with explanation and a range of personalized health and lifestyle tips¹

Stay informed about your benefits

See a summary of your benefit entitlements and coverage
Review the current balance on Wellness amount and no. of available Outpatient visits
Download policy documents and forms easily in the app

Submit and manage your claims

Submit and track your claims online, and see your claims history at a glance
Submit Outpatient claims within HKD4,000 through the app

Explore preferential offers

Shop for a wide range of health and wellness products and services at preferential prices
Discover members-only discounts and special offers

Related information

User guide This link will open in a new window

Outpatient Benefit Claim Form This link will open in a new window

Hospitalisation and Surgical Medical Claim Form This link will open in a new window

Frequently asked questions This link will open in a new window

Apple, the Apple logo, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered or in the process of being registered in the US and other countries. App Store is a service mark of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.

¹Through using the services of NuraLogix Corporation (a third party service provider), some information relating to health check can be provided to Benefits+ members who accepted the terms and conditions of Health Scan+. We do not offer any kind of medical advice. Information provided by Health Scan+ are not intended for medical purposes. NuraLogix Corporation’s use of Anura is not a substitute for clinical judgment of doctor or health care professional (but only intended to improve your awareness of general wellness).

Disclaimers

The HSBC Life Benefits+ App (the "App") is provided by HSBC Life (International) Limited ("HSBC Life"). The App is intended for download or use by persons in Hong Kong SAR and Macau SAR only. The information and images on the smartphone screen displays of the website are for reference and illustration purposes only.

Preferential offers may be modified or terminated at any time without notice. Terms and Conditions apply to your use of the App.

HSBC Life is authorised and regulated by the Insurance Authority to carry on long-term insurance business in the Hong Kong SAR. HSBC Life is incorporated in Bermuda with limited liability, and is one of the HSBC Group's insurance underwriting subsidiaries. Insurance products provided by HSBC Life are sold through The Hongkong and Shanghai Banking Corporation Limited ("HSBC") and only intended for sale in the Hong Kong SAR. Policyholders are subject to the credit risk of HSBC Life. For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction, HSBC will enter into a Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of the insurance product should be resolved between HSBC Life and you directly. For details and information about HSBC Life products, please visit the insurance-related pages on HSBC's website or visit our branch.

Please refer to the respective product brochure for detailed features and the product factsheet for the detailed terms and conditions.

Issued by HSBC Life (International) Limited (Incorporated in Bermuda with limited liability)

HSBC Life Benefits+