Voluntary Health Insurance Scheme (VHIS)

HSBC HK
Insurance
Medical & Critical Illness Insurance
Voluntary Health Insurance Scheme (VHIS)

Medical coverage against health threats, with above-market¹claims paid ratio

Enjoy medical coverage and tax relief² through our Standard and Flexi plans as a registered provider of Voluntary Health Insurance Scheme (VHIS). With a claims paid ratio³of 97% on our VHIS plans, you can rest assured that you will receive all the support you need, when you need it.

Apply now , link will go to "How to apply" section

Why choose a VHIS plan?

Continuous lifetime assurance

Live long and worry-free, with our guaranteed policy renewals of up to age⁴ 100

Cover for unknown pre-existing conditions

Life may be full of uncertainty, but VHIS can cover you for unknown pre-existing conditions⁵

Coverage for medically necessary treatments

You'll be covered for medically necessary treatments such as day case procedures, prescribed diagnostic imaging tests⁶ and prescribed non-surgical cancer treatments

Get tax relief

Enjoy tax relief and claim a tax deduction² of up to HKD8,000 per insured person annually

Explore our VHIS plans

HSBC VHIS Flexi Plan

A voluntary health insurance plan offering full coverage⁷ on medical expenses, annual benefits of HKD5 million or more, and tax savings—available online

Full coverage of HKD5 million or more
Choose your annual deductible
Cover previously unknown conditions
No upfront out-of-pocket costs

Learn more , page will link to "VHIS Flexi Plan" page

HSBC VHIS Standard Plan

An essential standard voluntary health insurance plan offering annual benefits of up to HKD420,000 to cover your basic healthcare needs and tax savings

No limits on lifetime benefits
Wide-ranging care and coverage
Cover previously unknown conditions
Enjoy tax relief

Learn more , page will link to "HSBC VHIS Standard Plan" page

See a detailed comparison between our VHIS Standard and Flexi plans.

How to apply

Apply online

Applying for a VHIS Flexi Plan is easy. Get a quote to get started online right away.

Get a quote and apply , link will go to "VHIS Flexi Plan" page

Need help?

Want to apply for the VHIS Standard Plan instead or got questions about VHIS plans? You can book a face-to-face appointment or video-enabled meeting with us.

Book an appointment This link will open in a new window

HSBC Jade or Premier customer?

Contact your Jade Director or Relationship Manager. HSBC Premier customers can also call us on (852) 2233 3322.

Other customers

Call us on (852) 2233 3130. Lines are open 11:00am to 7:30pm, Mondays to Fridays except public holidays.

Find out more

Name of VHIS Provider: HSBC Life (International) Limited

VHIS Provider Registration Number: 00042

Effective Date of Registration: 29 May 2020

Here's an overview of the two plans we offer.
Policy summary	HSBC VHIS Standard Plan	HSBC VHIS Flexi Plan
Issue age⁴	15 days to 80 years	15 days to 80 years
Policy term	Guaranteed renewable annually for the insured person up to age⁴ 100	Guaranteed renewable annually for the insured person up to age⁴ 100
Annual benefit limit per policy year (HKD)	420,000	Bronze: 5,000,000 Silver: 25,000,000 Gold: 30,000,000 Diamond: 40,000,000
Lifetime benefit limit (HKD)	Nil	Bronze: 20,000,000 Silver / Gold / Diamond: Nil
Annual deductible (HKD)	N/A	Nil / 16,000 / 50,000 / 100,000
Payment mode	Annually	Annually or monthly
Geographical limit⁸	Worldwide	Bronze: Greater China Silver / Gold: Asia, Australia and New Zealand Diamond: Worldwide
Ward class	No restrictions	Bronze: General ward Silver: Semi-private room Gold / Diamond: Standard private room

Here's an overview of the two plans we offer.
Policy summary	Issue age⁴
HSBC VHIS Standard Plan	15 days to 80 years
HSBC VHIS Flexi Plan	15 days to 80 years

Policy summary	Policy term
HSBC VHIS Standard Plan	Guaranteed renewable annually for the insured person up to age⁴ 100
HSBC VHIS Flexi Plan	Guaranteed renewable annually for the insured person up to age⁴ 100

Policy summary	Annual benefit limit per policy year (HKD)
HSBC VHIS Standard Plan	420,000
HSBC VHIS Flexi Plan	Bronze: 5,000,000 Silver: 25,000,000 Gold: 30,000,000 Diamond: 40,000,000

Policy summary	Lifetime benefit limit (HKD)
HSBC VHIS Standard Plan	Nil
HSBC VHIS Flexi Plan	Bronze: 20,000,000 Silver / Gold / Diamond: Nil

Policy summary	Annual deductible (HKD)
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	Nil / 16,000 / 50,000 / 100,000

Policy summary	Payment mode
HSBC VHIS Standard Plan	Annually
HSBC VHIS Flexi Plan	Annually or monthly

Policy summary	Geographical limit⁸
HSBC VHIS Standard Plan	Worldwide
HSBC VHIS Flexi Plan	Bronze: Greater China Silver / Gold: Asia, Australia and New Zealand Diamond: Worldwide

Policy summary	Ward class
HSBC VHIS Standard Plan	No restrictions
HSBC VHIS Flexi Plan	Bronze: General ward Silver: Semi-private room Gold / Diamond: Standard private room

HSBC VHIS Standard Plan benefits are included in the HSBC VHIS Flexi Plan. These include worldwide coverage but are subject to the deductible amount under the policy. Please refer to the respective policy provisions for more details.

Benefits⁹
Items	HSBC VHIS Standard Plan	HSBC VHIS Flexi Plan
Room and board	750 per day (up to 180 days per policy year)	Fully covered⁷
Miscellaneous charges	14,000 per policy year	Fully covered⁷
Attending doctor's visit fee	750 per day (up to 180 days per policy year)	Fully covered⁷
Specialist's fee¹⁰	4,300 per policy year	Fully covered⁷
Intensive care	3,500 per day (up to 25 days per policy year)	Fully covered⁷ (up to 30 days per policy year)
Surgeon's fee	Per surgery, subject to surgical category Complex: 50,000 Major: 25,000 Intermediate: 12,500 Minor: 5,000	Fully covered⁷ (regardless of the surgical category)
Anaesthetist's fee and operating theatre charges	35% of surgeon's fee payable¹¹	Fully covered⁷ (regardless of the surgical category)
Prescribed diagnostic imaging tests⁶,¹⁰	20,000 per policy year (subject to 30% coinsurance)	Fully covered⁷
Prescribed non-surgical cancer treatments¹²	80,000 per policy year	Fully covered⁷
Pre- and post-confinement / day case procedure outpatient care¹⁰ 580 per visit (up to 3,000 per policy year) for:	580 per visit (up to 3,000 per policy year) for: 1 prior outpatient visit or emergency consultation per confinement/day case procedure 3 follow-up outpatient visits per confinement/day case procedure (within 90 days after hospital discharge or completion of day case procedure)	covered⁷ for: 1 prior outpatient visit or emergency consultation per confinement / day case procedure 3 follow-up outpatient visits per confinement/day case procedure (within 90 days of hospital discharge or completion of day case procedure)
Psychiatric treatments (Hong Kong only)	30,000 per policy year	Bronze / Silver / Gold: 30,000 per policy year Diamond: 50,000 per policy year

Benefits⁹
Items	Room and board
HSBC VHIS Standard Plan	750 per day (up to 180 days per policy year)
HSBC VHIS Flexi Plan	Fully covered⁷

Items	Miscellaneous charges
HSBC VHIS Standard Plan	14,000 per policy year
HSBC VHIS Flexi Plan	Fully covered⁷

Items	Attending doctor's visit fee
HSBC VHIS Standard Plan	750 per day (up to 180 days per policy year)
HSBC VHIS Flexi Plan	Fully covered⁷

Items	Specialist's fee¹⁰
HSBC VHIS Standard Plan	4,300 per policy year
HSBC VHIS Flexi Plan	Fully covered⁷

Items	Intensive care
HSBC VHIS Standard Plan	3,500 per day (up to 25 days per policy year)
HSBC VHIS Flexi Plan	Fully covered⁷ (up to 30 days per policy year)

Items	Surgeon's fee
HSBC VHIS Standard Plan	Per surgery, subject to surgical category Complex: 50,000 Major: 25,000 Intermediate: 12,500 Minor: 5,000
HSBC VHIS Flexi Plan	Fully covered⁷ (regardless of the surgical category)

Items	Anaesthetist's fee and operating theatre charges
HSBC VHIS Standard Plan	35% of surgeon's fee payable¹¹
HSBC VHIS Flexi Plan	Fully covered⁷ (regardless of the surgical category)

Items	Prescribed diagnostic imaging tests⁶,¹⁰
HSBC VHIS Standard Plan	20,000 per policy year (subject to 30% coinsurance)
HSBC VHIS Flexi Plan	Fully covered⁷

Items	Prescribed non-surgical cancer treatments¹²
HSBC VHIS Standard Plan	80,000 per policy year
HSBC VHIS Flexi Plan	Fully covered⁷

Items	Pre- and post-confinement / day case procedure outpatient care¹⁰ 580 per visit (up to 3,000 per policy year) for:
HSBC VHIS Standard Plan	580 per visit (up to 3,000 per policy year) for: 1 prior outpatient visit or emergency consultation per confinement/day case procedure 3 follow-up outpatient visits per confinement/day case procedure (within 90 days after hospital discharge or completion of day case procedure)
HSBC VHIS Flexi Plan	covered⁷ for: 1 prior outpatient visit or emergency consultation per confinement / day case procedure 3 follow-up outpatient visits per confinement/day case procedure (within 90 days of hospital discharge or completion of day case procedure)

Items	Psychiatric treatments (Hong Kong only)
HSBC VHIS Standard Plan	30,000 per policy year
HSBC VHIS Flexi Plan	Bronze / Silver / Gold: 30,000 per policy year Diamond: 50,000 per policy year

Enhanced benefits
Items	HSBC VHIS Standard Plan	HSBC VHIS Flexi Plan
Post-confinement/day case procedure outpatient physiotherapy¹⁰	N/A	Bronze: 3,000 per policy year Silver: 6,000 per policy year Gold: 10,000 per policy year Diamond: 30,000 per policy year Medical implants
Medical implants	N/A	Bronze / Silver / Gold: Fully covered⁷ for specified items; 150,000 per policy year for other items Diamond: Fully covered⁷ for specified items; 300,000 per policy year for other items
Bronze / Silver / Gold: Fully covered⁷ for specified items; 150,000 per policy year for other items Diamond: Fully covered⁷ for specified items; 300,000 per policy year for other items Companion bed	N/A	Fully covered⁷
Outpatient kidney dialysis	N/A	Fully covered⁷
Home nursing¹⁰	N/A	Fully covered⁷ (within 90 days of hospital discharge or completion of day case procedure, provided by 1 qualified nurse per day for up to 90 days per policy year)
Donor's benefit for organ transplantation	N/A	30% of total transplantation cost
Private nursing¹⁰	N/A	Fully covered⁷ (provided by 1 qualified nurse per day for up to 30 days per policy year)
Rehabilitation benefit¹⁰	N/A	80,000 per policy year (up to 90 days per policy year)
Hospice and palliative¹⁰	N/A	Bronze / Silver / Gold: N/A Diamond: 80,000 per policy year (up to 30 days per policy year)
Chinese medicine practitioner outpatient care	N/A	Bronze / Silver / Gold: N/A Diamond: 600 per visit at a maximum of 1 follow-up outpatient visit per day, up to up to 10 such visits per confinement / day case procedure (within 90 days of hospital discharge or completion of day case procedure)
Emergency outpatient treatment for accident	N/A	Fully covered⁷

Enhanced benefits
Items	Post-confinement/day case procedure outpatient physiotherapy¹⁰
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	Bronze: 3,000 per policy year Silver: 6,000 per policy year Gold: 10,000 per policy year Diamond: 30,000 per policy year Medical implants

Items	Medical implants
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	Bronze / Silver / Gold: Fully covered⁷ for specified items; 150,000 per policy year for other items Diamond: Fully covered⁷ for specified items; 300,000 per policy year for other items

Items	Bronze / Silver / Gold: Fully covered⁷ for specified items; 150,000 per policy year for other items Diamond: Fully covered⁷ for specified items; 300,000 per policy year for other items Companion bed
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	Fully covered⁷

Items	Outpatient kidney dialysis
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	Fully covered⁷

Items	Home nursing¹⁰
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	Fully covered⁷ (within 90 days of hospital discharge or completion of day case procedure, provided by 1 qualified nurse per day for up to 90 days per policy year)

Items	Donor's benefit for organ transplantation
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	30% of total transplantation cost

Items	Private nursing¹⁰
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	Fully covered⁷ (provided by 1 qualified nurse per day for up to 30 days per policy year)

Items	Rehabilitation benefit¹⁰
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	80,000 per policy year (up to 90 days per policy year)

Items	Hospice and palliative¹⁰
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	Bronze / Silver / Gold: N/A Diamond: 80,000 per policy year (up to 30 days per policy year)

Items	Chinese medicine practitioner outpatient care
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	Bronze / Silver / Gold: N/A Diamond: 600 per visit at a maximum of 1 follow-up outpatient visit per day, up to up to 10 such visits per confinement / day case procedure (within 90 days of hospital discharge or completion of day case procedure)

Items	Emergency outpatient treatment for accident
HSBC VHIS Standard Plan	N/A
HSBC VHIS Flexi Plan	Fully covered⁷

The above is a general summary, please refer to VHIS Standard Plan product brochure and VHIS Flexi Plan product brochure for details.

Yes, this is a VHIS-certified plan. You may be eligible for a tax deduction if you meet all of the following requirements:

the policyholder or their spouse is a personal income taxpayer
the insured person is the policyholder or their 'specified relative' as defined under the Inland Revenue Ordinance (Cap. 112)
the insured person is a Hong Kong resident*

* This includes those who hold a Hong Kong Identity Card; biological, step or legally adopted children aged under 11 whose parents hold a Hong Kong Identity Card even if the child does not. For detailed definitions, please refer to the Inland Revenue Ordinance (Cap. 112). You can also seek independent tax advice for more information or visit the Inland Revenue Department website.

The maximum tax deductions you can claim for premiums paid is HKD8,000 per insured person. For example, if you have four insured persons enrolled under your approved plan, you can claim up to HKD32,000 (HKD8,000 x 4) as a policyholder.

Please note that this should not be taken as tax advice. If you have questions about tax, please seek independent tax or legal advice.

Yes, you'll be covered for all medically necessary treatments and eligible expenses for COVID-19, including those needed to treat adverse reactions to COVID-19 vaccinations. These cover expenses incurred for hospitalisation, day case procedures and prescribed diagnostic imaging tests in Hong Kong and elsewhere around the world, according to the benefit schedule of your VHIS plan.

Yes, you can by submitting a written request before the deadline on your renewal notice.

No underwriting will be needed upon the policy renewal if you want to:

change from a Flexi Plan to a Standard Plan
increase your deductible amount
downgrade your plan level (eg from Diamond to Gold)

However, underwriting is required and we may ask you a few questions before approving a change if you want to:

decrease your deductible amount (eg from HKD50,000 to HKD16,000)
upgrade your plan level (eg from Silver to Gold)

Your application for an HSBC VHIS policy is subject to underwriting.

We may offer a standard premium rate, impose additional premium and/or apply case-based exclusions. We may postpone or decline your application based on factors, material facts and information about the proposed insured person such as their:

medical history and condition
place or places of residence

If we haven't met your expectations, please tell us. You can call us on (852) 2583 8000 or (852) 3663 5911 (for Diamond Plan only), or fill in an online form.

To learn more about how we'll work to resolve your complaint, please visit our Important information page.

For other enquiries and lodging complaints, please visit:

VHIS Office of the Health Bureau for information on VHIS products and compliance with the VHIS code of practice

Inland Revenue Department for more details on tax deduction eligibility under the VHIS scheme and how to claim a tax deduction

Insurance Authority for more on the general conduct of insurance companies and intermediaries

Notes

"HSBC Life invested 160 million on health technology, reduces medical claims from 5 days to 5 minutes" as released by Sing Tao on 15 May 2023.
Only policyholders and their spouses who are Hong Kong taxpayers are eligible for tax deduction. Tax deduction for qualifying premiums paid under a VHIS policy (excluding levy) will be based on the premiums paid after deducting the premium discount, if any. Your actual tax savings may be lower than the amount in the example, as each case is determined by the Inland Revenue Department. For more information, please visit www.ird.gov.hk or seek independent tax advice.
Claims paid ratio is calculated as total claims amount paid divided by total claims amount incurred (after the consideration of any deductible and/or claims amount paid by first insurers for second claims, if applicable) in local currency, of the approved cases in 2022.
The age refers to the age you were on your last birthday.
Pre-existing condition(s) shall mean, in respect of the insured person, any sickness, disease, injury, physical, mental or medical condition or physiological degradation, including congenital condition, that has existed prior to the policy issuance date or the policy effective date, whichever is earlier. Unknown pre-existing condition(s) refers to any pre-existing condition(s) that the policy holder and/or insured person was not aware and would not reasonably have been aware of at the time of application. Application is subject to HSBC Life. Please refer to the policy provisions for the full terms and conditions.
Tests covered here only include computed tomography ("CT" scan), magnetic resonance imaging ("MRI" scan), positron emission tomography ("PET" scan), PET-CT combined and PET-MRI combined.
Full coverage refers to the actual amount of eligible expenses and other expenses that are charged and payable per the terms and benefits of this policy.
Eligible expenses incurred in other areas worldwide shall be covered according to the VHIS Standard Plan terms and benefits. Greater China shall mean mainland China, Hong Kong, Macau and Taiwan. Asia shall mean Afghanistan, Bangladesh, Bhutan, Brunei, Greater China, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Laos, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Philippines, Singapore, South Korea, Tajikistan, Thailand, Timor-Leste, Turkmenistan, Uzbekistan and Vietnam. Worldwide shall mean no geographical limitation, except for psychiatric treatment and cash benefit for lower ward classes which are applicable to Hong Kong only. Please refer to the additional benefit provisions endorsement for more details.
Eligible expenses incurred in respect of the same item shall not be recoverable under more than one benefit item in the table above.
HSBC Life shall have the right to ask for proof of recommendation, e.g. a written referral or testifying statement on the claim form by the attending doctor or a registered medical practitioner.
The percentage here applies to the surgeon's fee actually payable or the benefit limit for the surgeon's fee according to the surgical categorisation, whichever is lower.
Treatments covered here only include radiotherapy, chemotherapy, targeted therapy, immunotherapy and hormonal therapy.
The maximum tax deduction amount is calculated based on the assumption that a taxpayer paying a total of HKD60,000 of premiums under the qualifying deferred annuity policy (QDAP) and HKD8,000 of premiums under the voluntary health insurance scheme (VHIS) policy after deducting all premium discounts (not including levy on both premiums) during the relevant year of assessment. The actual tax saving may be lower than the illustrated amount and will be subject to review and agreement by the Inland Revenue Department.

The HSBC VHIS Plans are life insurance plans underwritten by HSBC Life (International) Limited ("HSBC Life") which is authorised and regulated by the Insurance Authority ("IA") to carry on long-term insurance business in the Hong Kong SAR. They are not bank deposit or bank savings plan. Please refer to the product brochures for detailed features and the policy provisions for the detailed terms and conditions.

HSBC Life is incorporated in Bermuda with limited liability, and is one of the HSBC Group's insurance underwriting subsidiaries. The Hongkong and Shanghai Banking Corporation Limited ('HSBC') is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an agency of HSBC Life for the distribution of life insurance products in the Hong Kong Special Administrative Region. These products are products of HSBC Life but not HSBC and they are intended only for sale in the Hong Kong SAR. Your benefit is subject to the credit risk of HSBC Life. Your premiums paid will form part of HSBC Life's assets. You do not have any rights or ownership over any of those assets. Your recourse is against HSBC Life only.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between HSBC and you out of the selling process or processing of the related transaction, HSBC is required to enter into a Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of the above insurance product should be resolved between HSBC Life and you directly.

Voluntary health insurance

Medical coverage against health threats, with above-market1 claims paid ratio

Why choose a VHIS plan?

Continuous lifetime assurance

Cover for unknown pre-existing conditions

Coverage for medically necessary treatments

Get tax relief

Explore our VHIS plans

HSBC VHIS Flexi Plan

HSBC VHIS Standard Plan

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Up to HK$68,000 potential tax savings

How to apply

Apply online

Need help?

Other ways to apply

Find out more

VHIS registration information

What's the difference between the two HSBC Voluntary Health Insurance Scheme (VHIS) plans?

Is this plan eligible for tax deduction?

Will I get medical coverage under VHIS plans even if I contracted COVID-19?

Can I change my plan type or level after my policy has come into effect?

What are the underwriting arrangements of my application?

What should I do if I have enquiries or complaints about VHIS?

Notes

Disclaimer

Medical coverage against health threats, with above-market¹claims paid ratio