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Home and Helper Insurance

Our ResidenceSurance covers for your most treasured possessions and home. Also have peace of mind and be a responsible employer with Helper insurance.

Explore a range of plans designed to provide your home and its contents with extensive coverage, no matter if you're a homeowner, landlord or tenant.

  • Cover home contents for up to HKD2 million
  • Get personal liability coverage for you and your family for up to HKD20 million
  • New for old: Replace your damaged or lost items with a new one of similar value before their depreciation

Get comprehensive domestic helper insurance with additional benefits that cover your legal obligations as a responsible employer.

  • Obtain up to HKD100 million in employees' compensation for your your helper
  • Be fully protected against hospital expenses, personal effects and repatriation costs with our Basic Plan and Comprehensive Plan for your foreign domestic helper
  • Choose our Comprehensive Plan to access even more options for clinical and dental expenses, protection against fraud, dishonesty and personal liability

Protect your home against damage or loss from catastrophes such as fires or typhoons.

  • Receive coverage to rebuild your home if it's damaged by fire, lightning, typhoon, rainstorm or flood
  • Safeguard your home against risks such as landslides and subsidence
  • Choose from two different fire insurance plans depending on the level of coverage you need

Making Claims And Making Changes

Manage your policy online

At HSBC, we understand life never stands still. Which is why you can make changes to your policy online anytime


It's easy to:

- check or review your policy details

- change your payment instructions, including your premium payment account, payment method or payment frequency

- review your claims history


You can also call our Insurance Service Hotline at (852) 2867 8678

Make a claim

Sometimes life doesn’t go according to plan and you’ll want to make an insurance claim as soon as possible.


You may submit a claim online anytime or call our claims hotline on (852) 2867 8678 should you require any help.

Have You Considered

A girl is reading a map; image used for HSBC Travel Insurance .

Explore the world knowing you're fully covered by one of our comprehensive travel insurance policies.

Get hurt friends in the basketball court; image used for HSBC Accident Insurance.

Don't let an accident get in the way of your plans for your family.

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Put your health and your family's wellbeing first with our flexible range of health insurance options.