Features and Benefits
- Free of charge
- Simple to sign-up and use :
Simple online service registration and automatic registration for newly-opened accounts.
- Secured platform :Single secured platform for various account statements and advices.
- Timely and convenient :
- Thoughtful reminders :
Email and/or SMS alerts are available to notify you when updated eStatements are uploaded.
(Please update your email address and/or mobile phone number whenever there are any changes to ensure you receive our friendly reminders)
Switch to eStatement and eAdvice Service
Save HKD20 Paper Statement Service Annual Fee
Personal Internet Banking customers
Not yet registered for Personal Internet Banking?
Paper Statement Service Annual Fee
To help drive the reduction of paper consumption in order to contribute to the sustainable development of Hong Kong.
Who and what accounts will be affected?
From 1 January 2013, a Paper Statement Service Annual Fee of HK$20 will be charged. This will apply to each account if customers request more than two paper statements per year for their Personal Banking HK Dollar Current, SuperEase, HSBC Premier, HSBC Advance, Personal Integrated Account, University Student, Cash Card, Renminbi Savings, HK Dollar Statement Savings, CombiNations Statement Savings or Foreign Currency Current account(s).
How and when will the fee be imposed?
The fee will be directly debited from each relevant account in the first quarter of the following year. For integrated accounts, the fee will be debited from HKD Savings account.
What will the collected fees be used for?
Relevant fees will be contributed to various non-profit making organisations to support the continued development of the local community.
HSBC Personal Internet Banking Users
Not a HSBC Personal Internet Banking User?
3. We will accumulate your eStatements for credit card accounts up to 84 months. If an eStatement within the past 84 months is not displayed, you can request a paper statement and the fee will be waived.