HSBC Virtual Credit Card

No, as an existing cardholder, the virtual credit card feature is automatically enabled in your HSBC HK App. As long as you have activated your physical credit card(s), you can enjoy the virtual credit card features and benefits.

Yes, new cardholders need to activate their virtual credit card before they can start shopping right after it is approved, even before the physical card arrives. Please refer to the step-by-step guide in the 'How to activate your virtual credit card' section for more details.

Yes, when your physical credit card arrives, you need to activate it within 14 days of activating your virtual credit card. Otherwise, your total spending limit will be capped at HKD10,000 or your approved credit limit, whichever is lower. Both your physical and virtual credit card will be also suspended after the 14-day period.

Once your virtual card has been activated, you can register for selected card promotion campaigns which support capture of virtual card information in the HSBC HK Reward+ app. You need to manually input the virtual card information in the app to register.

Step 1. Log on to the HSBC HK App and go to 'Cards' from the menu at the top of the screen.

Step 2. Select 'Card details', under the card, to see your credit card information.