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Woman handing keys to young couple; image used for HSBC ResidenceSurance offer.

ResidenceSurance

Protect your home with a plan that suits your needs

Safeguard your home and its contents with one comprehensive plan

A home is more than just a house. Whether you're a homeowner, landlord or tenant, enjoy peace of mind with our ResidenceSurance, designed to protect your home and the cherished items in it.

  • Home contents coverage for up to HKD2 million

  • Personal liability for you and your family of up to HKD20 million

  • Worldwide protection for your belongings, even when you take them outside of home or travelling, of up to HKD30,000 (Plan 1, 2, 3 and 4 only)

  • New for old - replace damaged or lost items with a new one of similar value before depreciation

  • 24-Hour home assistance service hotline for cashless emergency inspection service

Limited time offer

  • Successfully apply online by 31 Dec 2021 to enjoy 20% off your first year premium, 15% off for the second year.

  • Additional Wellcome Vouchers at face value of HKD400 will be offered to those who successfully apply for Plan 3 or 4 on or before 30 Nov 2021.

  • Additional protection for loss or personal liability arising from fire or typhoon including free extra 50% sum insured for Household Contents and Personal Liability for Plans 1-4 or free extra 3 months’ protection for Loss of Rent for Plans A-B will be offered to existing customers or whom successfully apply by 31 Oct 2021.

The customer must be in Hong Kong at the time of application. T&Cs apply

Choose the coverage you need to protect your home

Rest easy knowing that your home contents are protected 24/7, no matter where you are

See: Why do I need home insurance as a tenant?

Maximum amount per claim (HKD) Plan 1 Plan 2 Plan 3 Plan 4
Household contents 300,000 600,000 1,200,000 2,000,000
Personal liability 10,000,000 20,000,000
20,000,000 20,000,000
Worldwide 'All Risks' 3,000
(1,500 per item)
5,000
(2,500 per item)
20,000
(8,000 per item)
30,000
(10,000 per item)
Alternative accommodation 15,000
(500 per day)
30,000
(1,000 per day)
45,000
(1,500 per day)
60,000
(2,000 per day)

Domestic helper (optional)

100,000,000
per event
100,000,000
per event
100,000,000
per event
100,000,000
per event
Top-up Worldwide 'All Risks' (optional) Not Covered Not Covered Option 1:100,000
Option 2:300,000
Option 3:500,000
Option 1:100,000
Option 2:300,000
Option 3:500,000
First year annual premium illustration for floor area <= 375 sq ft after discount
HKD576 HKD760 HKD1,216 HKD1,744

See: Why do I need home insurance as a tenant?

Maximum amount per claim (HKD) Household contents
Plan 1 300,000
Plan 2 600,000
Plan 3 1,200,000
Plan 4 2,000,000
Maximum amount per claim (HKD) Personal liability
Plan 1 10,000,000
Plan 2 20,000,000
Plan 3 20,000,000
Plan 4 20,000,000
Maximum amount per claim (HKD) Worldwide 'All Risks'
Plan 1 3,000
(1,500 per item)
Plan 2 5,000
(2,500 per item)
Plan 3 20,000
(8,000 per item)
Plan 4 30,000
(10,000 per item)
Maximum amount per claim (HKD) Alternative accommodation
Plan 1 15,000
(500 per day)
Plan 2 30,000
(1,000 per day)
Plan 3 45,000
(1,500 per day)
Plan 4 60,000
(2,000 per day)
Maximum amount per claim (HKD)

Domestic helper (optional)

Plan 1 100,000,000
per event
Plan 2 100,000,000
per event
Plan 3 100,000,000
per event
Plan 4 100,000,000
per event
Maximum amount per claim (HKD) Top-up Worldwide 'All Risks' (optional)
Plan 1 Not Covered
Plan 2 Not Covered
Plan 3 Option 1:100,000
Option 2:300,000
Option 3:500,000
Plan 4 Option 1:100,000
Option 2:300,000
Option 3:500,000
Maximum amount per claim (HKD) First year annual premium illustration for floor area <= 375 sq ft after discount
Plan 1 HKD576
Plan 2 HKD760
Plan 3 HKD1,216
Plan 4 HKD1,744

Frequently asked questions

Please note that ResidenceSurance’s coverage may overlap with your other existing protection plans’ coverage or exceed your needs, we suggest you compare ResidenceSurance’s coverage with any existing protection plan you have in place to avoid duplication.

General Insurance products are applicable to HSBC credit card holders only.

The above information is intended as a general summary. Please refer to the policy wording for exact terms and conditions and details of the exclusions.

The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited(“HSBC”) is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC.

For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.