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A mock up mobile screen of Mobile Banking; image used for HSBC HK App.

HSBC HK Mobile Banking app

All of your everyday banking, right in the palm of your hand.

One touch and you’re in

With the HSBC HK Mobile Banking app (HSBC HK App), you can manage your everyday banking needs anytime, anywhere. Discover a wide range of features and services on the app, and experience an ease of use like never before.

HSBC apps and QR code icon; image used for HSBC Hong Kong mobile banking and download HSBC Mobile Banking App.

Download the app today

App Store Download from App Store This link will open in a new window Google Play Download from Google Play This link will open in a new window Baidu's app store Download from Baidu's app store This link will open in a new window

Why you'll need it

Mobile with HSBC mobile app screen; image used for HSBC mobile banking app.

  • Anytime, anywhere

    Manage your daily banking needs 24x7 – without having to visit a branch or ATM.

  • Real-time account information

    Stay up-to-date on all your accounts and get notified of any transactions.

  • Secure, seamless access

    All you need is just a touch or a smile to log on quickly and securely with Mobile Security Key.

Key features

A lady is checking account on her smartphone; image used for Account summaries at a glance page.

Account summaries at a glance

Quickly overview of your account balance, credit card balance, insurance policies and MPF performance all in one place, anytime, anywhere.
A man is using his mobile in café shop; image used for Mobile Security Key page.

Mobile Security Key

 
No need to carry a physical Security Device anymore. There's a Mobile Security Key built right into our app, to give you quick, secure access to online and mobile banking.
Two people are sharing their mobile phone experience; image used for Faster Payment System.

Faster Payment System (FPS)

 
Send HKD or RMB instantly to almost anyone in Hong Kong for free1. You don’t even need their bank account details.
A man is using his smartphone; image used for push notifications page.

Push notifications

No more wondering if your payment has gone through. Enable push notifications3 and you'll receive instant notifications of eStatements and eAdvice, incoming FPS funds and credit card payments.

A girl is using her smartphone; image used for chat with us page.

Chat with us

Need a little help? Now you can use the “Chat with us” feature to tell us what you need help with. It's as easy as texting a friend.
A man playing with smart phone; image used for HSBC Hong Kong mobile account opening page.

Open an account instantly

Both our new and existing customers2 can now use the HSBC HK Mobile Banking app to open a bank account. It's easy, quick and seamless! The whole process should take you less than 5 minutes to complete and you'll be able to start using our online banking functions right away.

Get started

Mobile app download screen step 1; image used for HSBC Hong Kong Mobile Banking App.

Step 1

Download "HSBC HK Mobile Banking app" from the App Store, Google Play or Baidu's app store.

Mobile app screen step 2; image used for HSBC Hong Kong Mobile Banking App.

Step 2

If you are new to HSBC, you may open an account instantly using the app.

If you are already an HSBC customer, the app will get you set up for Personal Internet Banking the first time you use it. You can also open a new integrated account within the app.

Mobile app screen step 3; image used for HSBC Hong Kong Mobile Banking App.

Step 3

For an even better mobile banking experience, don't forget to enable your Mobile Security Key and push notifications, and set a Small-value payment limit.

Need help?

Get instant help with "Chat with us" on our app (Support > Chat with us)

You may also visit the FAQs for our app.

Important information

Security tips 

Supported devices 

Remarks

1 Note for FPS

There is no charge from us if you pay money to, or receive money from accounts from other banks via FPS, but other banks may have different charging policies.

 

2 Note for Mobile Account Opening

If you're new to HSBC and opening an account using the HSBC HK Mobile Banking app, you'll need to be a permanent resident aged 18-64 residing in Hong Kong and not hold any HSBC banking or investment accounts or credit cards. Existing customers must hold a standalone HSBC current, savings, Time Deposit or investment account (not under an integrated account) in order to open an account using the app.

 

3 Note for Push notifications

  • If you change your mobile device, you need to:
    (i) provide us with updated information on your mobile device
    (ii) update iOS or Android OS on your mobile device, and
    (iii) reinstall the HSBC Mobile Banking app ("app").
  • We only send push notifications once. If you delete the push notification we sent, that notification can't be sent again.
  • Any push notifications we send are one-way and shouldn't be replied to.
  • You should never respond to a push notification that appears to be from us asking you to provide your account or security details. We never make such a request.
  • Please make sure you have cellular data internet connection or WiFi internet connection. If you're travelling outside Hong Kong and wish to receive push notifications, please make sure you've enabled data roaming. You're responsible for any fees and charges arising from internet connection, whether local or international. Push Notification Alerts Service may not be available in certain countries or territories on some types of mobile devices.
  • Push notifications run on the services provided by Apple Inc. ("Apple") or Google LLC. ("Google"). Any delay or failure in delivering push notifications  due to Apple's or Google's service is beyond our control.
  • The alerts sent by push notifications may not be encrypted and may not be secure from corruption by third parties. You're responsible for ensuring that your mobile device is enabled with auto-lock and passcode lock to prevent unauthorised access.
  • Make sure your mobile device and other telecommunications equipment or services are capable of receiving Push Notification Alerts Service through push notifications.
  • You may register one iOS device or one Android OS device to receive push notifications with. Your mobile device should be using the updated iOS or Android OS version we specify.
  • Apple, the Apple logo, iPhone, iPad, iPod touch, Touch ID and Face ID are trademarks of Apple Inc., registered in the US and other countries/regions. App Store is a service mark of Apple Inc.
  • Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.
  • QR Code is a registered trademark of Denso Wave Incorporated.
  • The screen displays are for reference and illustration purposes only.
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