HSBC HK Mobile Banking App

HSBC HK
Ways to bank
Mobile apps
HSBC HK Mobile Banking app

One touch and you're in

With the HSBC HK Mobile Banking app (HSBC HK App), you can manage your everyday banking needs anytime, anywhere. Discover a wide range of features and services on the app, and experience an ease of use like never before.

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No Google Play on your Android device?

Find out how to install the HSBC HK App

Account summaries at a glance

Quickly overview of your account balance, credit card balance, insurance policies and MPF performance all in one place, anytime, anywhere.

Mobile Security Key

No need to carry a physical Security Device anymore. There's a Mobile Security Key built right into our app, to give you quick, secure access to online and mobile banking.

Push notifications

Stay on top of your finances by enabling push notifications³ for your account. You'll receive instant account updates, payment reminders and so much more.

In fact, you won't have to constantly monitor your mobile for banking alerts. Simply check your notification history for a list of the alerts we previously sent you.

Key features

Open an account instantly

New and existing customers² can now use the HSBC HK App to open a bank account in less than 5 minutes.

Budgeting made easy

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Automatically track expenses from your HSBC accounts and HSBC credit cards with ease. Plan your finances and develop saving habits effortlessly.

Well+

Improving your wellness can be fun and rewarding. In just a few steps, join Well+ for free and enjoy simple fun Body, Money and Mind activities to earn fabulous rewards.

Investing with us

In just a few taps, you can get a holistic view of your investment portfolio, explore our suite of investment products and update your Risk Profiling Questionnaire.

Chat with us

Need a little help? Now you can use the 'Chat with us' feature to let us know what you need help with, we're here for you.

Manage your credit and debit cards

Do more than just track your credit card expenses with pending transactions and eStatements. Easily add your cards to digital wallets and set spending limits on your debit cards. And if you ever misplace or lose a card, you can easily and immediately place a temporary block.

Faster Payment System (FPS)

Send HKD or RMB instantly to almost anyone in Hong Kong for free¹. You don’t even need their bank account details.

Get started

Step 1

Download 'HSBC HK Mobile Banking App' from the App Store, Google Play, Baidu's app store or
Click here for Android devices without Google Play pre-installed.

Step 2

If you are new to HSBC, you may open an account instantly using the app.

If you are already an HSBC customer, the app will get you set up for Personal Internet Banking the first time you use it. You can also open a new integrated account within the app.

Step 3

For an even better mobile banking experience, don't forget to enable your Mobile Security Key and push notifications, and set a Small-value payment limit.

iPhone, iPad and iPod Touch with iOS/iPadOS version 13.0 or above (excluding Beta version)
Android™ devices with Android™ OS version 8.0 or above (excluding Beta version)
Touch ID/Face ID authentication is supported on iPhone, iPad and iPod Touch models with Touch ID/Face ID
Fingerprint authentication is available on compatible Android™ devices running Android™ OS version 8.0 or later.

Download APK file This link will open in a new window

How to install

Go to 'Setting' and enable 'install unknown apps / unknown source'
Download the Android Package (APK) from Baidu’s app store (http://www.hsbc.com.hk/baidu)⁴ or select the 'Download APK file' tab to find the file
Open the APK file and install
Go to 'Settings' and disable 'install unknown apps / unknown source'

Version: 3.22 (Last updated: 14 June 2022)

Note:

Supports Android OS version 8.0 and above (excluding Beta version)
If you are prompted to download the latest version while using the app, please manually download the APK file above or visit Baidu's app store (http://www.hsbc.com.hk/baidu)⁴.
You are recommended to regularly visit this page to manually download the latest version for the latest features.

What's new?

This summer, stay on top of investment opportunities while chilling at the beach! HSBC Hong Kong Jade and Premier customers can now review their Hong Kong and Singapore investment account performances all on one page (See it on Wealth Dashboard > Global Investment View).

Investment involves risk.

HSBC HK Mobile Banking app

Designed specifically for our Hong Kong customers^*, HSBC HK App offers a seamless, easy and secure way to manage your everyday banking needs on the go. Key features:

New customers can open a bank account on our app without visiting a branch (For Hong Kong customers only);
Log on securely and verify transactions with built-in Mobile Security Key and biometric authentication;
Pay friends and merchants via FPS QR code, mobile number or email and transfer & pay bills/credit card easily
Check your account balance, credit card balance, insurance policies and MPF at a glance;
Review your investment performance and swiftly manage your transactions in one place;
Stay informed with push notifications for eStatements and eAdvices, incoming FPS funds and credit card payment reminders etc.

‘Chat with us’ offers 24/7 support for you --simply log on and tell us what you need help with. It's as easy as texting a friend.

Get started with HSBC HK App now. One touch, you’re in!

HSBC Life Well+ programme in HSBC HK App works with Apple Health to sync workouts data.

*Important Note:

This App is designed for use in Hong Kong. The products and services represented within this App are intended for Hong Kong customers.

This App is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC HK’) for the use of customers of HSBC HK. Please do not download this App if are not a customer of HSBC HK.

The Hongkong and Shanghai Banking Corporation Limited is regulated and authorised to carry out banking activities in Hong Kong S.A.R.

If you are outside of the Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country/ region/territory you are located or resident in.

This App is not intended for distribution, download or use by any person in any jurisdiction or country/ region/territory where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

HSBC HK of 1 Queens Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. HSBC HK is a member of the Deposit Protection Scheme (DPS) in Hong Kong. Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. The amount of HSBC HK’s paid up capital and reserves exceeds HK$ 100,000,000,000.00 as of October 15, 2018.

Please be aware that HSBC HK isn’t authorised or licensed in any other jurisdiction for the provision of the services and/or products available through this App.

This App shouldn’t be considered as communicating any invitation or inducement to engage in banking, lending, investment or insurance activity or any offer or solicitation to buy and sell securities or other instruments or to buy insurance outside Hong Kong. In particular, credit and lending products and services aren’t intended for or promoted to clients resident in the UK. By applying for any credit and lending products through this App, you’ll be deemed to have confirmed that you aren’t a UK resident.

Persons dealing with HSBC Hong Kong or other members of the HSBC Group outside of the UK aren’t covered by the rules and regulations made for the protection of investors in the UK, including the depositor protection provisions of the Financial Services Compensation Scheme.

Packaged retail and insurance-based investment products aren’t intended for or promoted to clients located in the EEA. By applying for or transacting in any such products, you’ll be deemed to have confirmed that you’re not located in the EEA at the time of such transaction.

Access banking whenever you need

Smart spender

Tap on all the convenient functions the HSBC HK App has.

Money grower

What tools can help you capture investment opportunities efficiently?

Home devotee

Manage your banking and finances even when your home life keeps you super busy.

Time saver

Take your banking digital for more time efficiency.

Need help?

Get instant help with "Chat with us" on our app (Support > Chat with us)

You may also visit the FAQs for our app.

Download HSBC HK App

No Google Play on your Android device? Find out how to install the HSBC HK App.

Awards

We're proud to have won Outstanding Digital CX - Mobile Banking (Wealth Management) at the Digital CX Awards 2022.

Important information

For iPhone/ iPad from the App Store, download the app from the App Store.For Android download the app from Google Play (pre-installed on your phone), Baidu app store or the HSBC website.
Update your device's operating system diligently and make sure you always have the latest version of our app.
Set up auto-lock and create a passcode to protect your device.
Do not leave your device unattended and always log off completely when you are finished banking.
Do a factory reset to wipe the data on your old device before you donate or resell it.
If you lose your device, please let us know immediately.
When using Wi-Fi, only use trusted Wi-Fi networks and enable security protection.

Please visit hsbc.com.hk/help/online-and-banking-security/ for more security tips.

¹ Note for FPS

There is no charge from us if you pay money to, or receive money from accounts from other banks via FPS, but other banks may have different charging policies.

² Note for Mobile Account Opening

If you're new to HSBC and opening an account using the HSBC HK Mobile Banking app, you'll need to be an HKID holder (permanent or non-permanent resident) aged 18-64 residing in Hong Kong and not hold any HSBC banking or investment accounts or credit cards. Existing customers must hold a standalone HSBC current, savings, Time Deposit or investment account (not under an integrated account) in order to open an account using the app.

³ Note for Push notifications

If you change your mobile device, you need to:
(i) provide us with updated information on your mobile device
(ii) update iOS or Android OS on your mobile device, and
(iii) reinstall the HSBC Mobile Banking app ("app").
We only send push notifications once. If you delete the push notification we sent, that notification can't be sent again.
Any push notifications we send are one-way and shouldn't be replied to.
You should never respond to a push notification that appears to be from us asking you to provide your account or security details. We never make such a request.
Please make sure you have cellular data internet connection or WiFi internet connection. If you're travelling outside Hong Kong and wish to receive push notifications, please make sure you've enabled data roaming. You're responsible for any fees and charges arising from internet connection, whether local or international. Push Notification Alerts Service may not be available in certain countries or territories on some types of mobile devices.
Push notifications run on the services provided by Apple Inc. ("Apple") or Google LLC. ("Google"). Any delay or failure in delivering push notifications due to Apple's or Google's service is beyond our control.
The alerts sent by push notifications may not be encrypted and may not be secure from corruption by third parties. You're responsible for ensuring that your mobile device is enabled with auto-lock and passcode lock to prevent unauthorised access.
Make sure your mobile device and other telecommunications equipment or services are capable of receiving Push Notification Alerts Service through push notifications.
You may register one iOS device or one Android OS device to receive push notifications with. Your mobile device should be using the updated iOS or Android OS version we specify.

⁴ Note for Baidu app store

This link will redirect you to Baidu's app store page where you can download the latest version of the HSBC HK App.

Apple, the Apple logo, iPhone, iPad, iPod touch, Touch ID and Face ID are trademarks of Apple Inc., registered in the US and other countries/regions. App Store is a service mark of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.
QR Code is a registered trademark of Denso Wave Incorporated.

The screen displays are for reference and illustration purposes only.