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HSBC HK App

All of your everyday banking, right in the palm of your hand

One touch and you're in

With the HSBC HK Mobile Banking app (HSBC HK App), you can manage your everyday banking needs anytime, anywhere. Discover a wide range of features and services on the app, and experience an ease of use like never before.

No Google Play on your Android device?

Find out how to install the HSBC HK App

HSBC HK App Year-End App Rush

Join the HSBC HK App Year-End App Rush to win HKTVmall eGift vouchers worth HKD5,000!

 

Simple grid view, essential functions, better chat and call support for your day-to-day banking needs. 

Personalised mobile experience

Quick access to customisable quick actions and account list based on your own preference, and hide your balance to protect your privacy.

 
No need to carry a physical Security Device anymore. There's a Mobile Security Key built right into our app, to give you quick, secure access to online and mobile banking.

Push notifications

Don't miss out! Turn on the push notifications3 you want to receive and get instant updates on personalised offers, your account activity, payment reminders and more.

Key features

 

New and existing customers2 can now use the HSBC HK App to open a bank account in less than 5 minutes.

 
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Automatically track expenses from your HSBC accounts and HSBC credit cards with ease. Plan your finances and develop saving habits effortlessly. 

 

Improving your wellness can be fun and rewarding. In just a few steps, join Well+ for free and enjoy simple fun Body, Money and Mind activities to earn fabulous rewards.

Investing with us

In just a few taps, you can get a holistic view of your investment portfolio, explore our suite of investment products and update your Risk Profiling Questionnaire.

 
Need a little help? Now you can use the 'Chat with us' feature to let us know what you need help with, we're here for you.

Manage your credit and debit cards

Do more than just track your credit card expenses with pending transactions and eStatements. Easily add your cards to digital wallets and set spending limits on your debit cards. And if you ever misplace or lose a card, you can easily and immediately place a temporary block. 

 
Send HKD or RMB instantly to almost anyone in Hong Kong for free1. You don’t even need their bank account details.

Want to learn more about our HSBC HK App features? Visit our newly launched digital hub!

Get started

Mobile app download screen step 1; image used for HSBC Hong Kong Mobile Banking App.

Step 1

  • Download 'HSBC HK Mobile Banking App' from the App Store, Google Play or 
  • Click here for Android devices without Google Play pre-installed.
Mobile app screen step 2; image used for HSBC Hong Kong Mobile Banking App.

Step 2

If you are new to HSBC, you may open an account instantly using the app.

If you are already an HSBC customer, the app will get you set up for Personal Internet Banking the first time you use it. You can also open a new integrated account within the app.

Mobile app screen step 3; image used for HSBC Hong Kong Mobile Banking App.

Step 3

For an even better mobile banking experience, don't forget to enable your Mobile Security Key and push notifications, and set a Small-value payment limit.

  • iPhone, iPad and iPod Touch with iOS/iPadOS version 13.0 or above (excluding Beta version)
  • Android™ devices with Android™ OS version 8.0 or above (excluding Beta version)
  • Touch ID/Face ID authentication is supported on iPhone, iPad and iPod Touch models with Touch ID/Face ID
  • Fingerprint authentication is available on compatible Android™ devices running Android™ OS version 8.0 or later. 

Access banking whenever you need

 

Tap on all the convenient functions the HSBC HK App has.

 

What tools can help you capture investment opportunities efficiently?

 

Manage your banking and finances even when your home life keeps you super busy.

 

Take your banking digital for more time efficiency.

Log on with the HSBC HK App

The Mobile Security Key feature on the HSBC HK App makes logging on to HSBC Digital Banking easier, more secure, and seamless for you.

 

Whether you are new to HSBC Digital Banking services or have only used HSBC Online Banking, you can activate the HSBC HK App in just a few simple steps.

 

Learn how to remove linked devices on HSBC HK App or Online Banking to free up space for your new device.

 
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Forgot your logon credentials for Digital Banking? Do not worry, you may use HSBC HK App or Online Banking to reset them easily.

 

Still using a physical security device or password to log on to HSBC HK App? All you need to do is set up your 6-digit Mobile Banking PIN to enjoy a more secure and seamless log on process.

Need help?

 

Get instant help with 'Chat with us' on our app (Support > Chat with us).

 

Learn how to use the HSBC HK App in a face-to-face workshop with our Digital Ambassadors.
T&Cs apply.

 
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Check out our HSBC HK App guide to discover and experience the ease of using our features and services.

 

You may also visit the FAQs for our app.

Download HSBC HK App

No Google Play on your Android device? Find out how to install the HSBC HK App.

Awards

HSBC won the "Excellence Award" for Mobile Banking at the Bloomberg Businessweek - Financial Institution Awards 2021.

We're proud to have won Outstanding Digital CX - Mobile Banking (Wealth Management) at the Digital CX Awards 2022.

Important information