Enjoy the freedom to travel the world, safe in the knowledge that you’re covered by our comprehensive travel insurance. Insure yourself, relatives and friends with our Single Trip TravelSurance. If you’re a regular traveller, save money and never worry about forgetting to book your travel insurance again with our annual MultiTrip TravelSurance.
Extra benefits for annual MultiTrip TravelSurance
Apply for MultiTrip TravelSurance online by 25 November 2018 to get:
Terms and Conditions apply. [Click here for details] [PDF].
Apply for Single Trip TravelSurance by 25 November 2018 to get 10% off.
Successfully apply HomeSurance, AccidentSurance and/or MultiTrip TravelSurance on or before 3 Jan 2019 with minimum aggregated $1500 annual net premium to get Wellcome Cash Coupon.
Terms and Conditions apply. [Click here for details]
Claim online anytime. Or claim over the phone or at an HSBC branch.
We’ll reimburse follow up medical expenses incurred during a trip within 3 months after return to the Hong Kong SAR up to HKD1 million. We’ll also cover additional travel and accommodation costs for your children if they have to travel back to Hong Kong SAR while you stay in hospital.
We provide cover for various sports and activities, including dune driving, sand boarding, safari adventures, whale tours, hot springs, horse riding, cable cars, iceberg climbing, watching auto racing, water sports, skiing, ice-skating, biking, thrill rides at amusement parks etc.
Travelsurance even covers certain hazardous sports activities such as bungee jumping, hang-gliding, parachuting, rafting, speed-boating, jet-skiing, trekking, scuba-diving (not beyond depth of 40 metres), mountaineering, rock-climbing etc.
You’ll receive cover for baggage loss or damage up to HKD20,000 . We’ll reimburse emergency purchases of essential items or clothing up to HKD2,000 if baggage is delayed for more than 6 hours after you’ve arrived at your destination abroad.
Travel delays and loss of documents
We’ll pay up to HKD2,500 if your travel is delayed for more than 6 hours for reasons beyond your control. If you lose important documents such as your passport, we’ll cover replacement costs up to HKD5,000.
Now you can receive up to HKD3,000 when you achieve a “Hole in One” whilst playing golf at any recognized golf course overseas.
Simply present your China Medical Card with your ID document at hospital admission reception of more than 200 designated hospitals3 without the need to pay any deposit in advance. The annual premium is only HKD300 per card.
Unfortunately, we can’t cover you for:
To be able to apply you must:
More help when you need it
When life surprises you, additional benefits included in this policy can offer you more support.
Credit card protection
In the event of death of the insured caused by an accident outside the Hong Kong SAR, any outstanding balance payable under the insured’s credit cards for items charged while outside the Hong Kong SAR during a trip will be covered.
In the unlikely event that a fatal incident occurs while you are travelling, we will pay the reasonable funeral expenses (other than the burial or cremation charges) outside Hong Kong SAR up to HKD100,000
All the information you need in one place
TravelSurance full policy booklet
See the full terms and conditions of your TravelSurance policy.
At HSBC, we understand life never stands still. Which is why you can make changes to your policy online anytime.
It's easy to:
- check or review your policy details
- change your payment instructions, including your premium payment account, payment method or payment frequency
- review your claims history
You can also call our Insurance Service Hotline at (852) 2867 8678.
Sometimes life doesn’t go according to plan and you’ll want to make an insurance claim as soon as possible.
You may submit a claim online anytime or call our claims hotline on (852) 2867 8678 should you require any help.
Our home insurance (HomeSurance) can meet your needs, leaving you free to enjoy your life without worrying about your most treasured possessions.
A comprehensive insurance that protects you and your dependents against the financial strain that a personal accident can bring.
Focus on your own health and your family’s wellbeing with our flexible medical insurance options. Choose the perfect options for each family member.
1 Any qualified case for claim amount below HK$5,000 will be processed immediately and claims payment will be approved within 2 working days upon receipt of all required documents as may be required by AXA General Insurance Hong Kong Limited (AXA). Should further information be required, AXA will send a follow up letter to the claimant within 5 working days.
2 The following sports and activities are excluded from TravelSurance: racing other than on foot, deep water diving (beyond depth of 40 metres), motor rallies and competitions, professional sports or sports in return for remuneration, aviation other than as a farepaying passenger in a licensed aircraft operated by a recognized airline.
3 If you enrolled your China Medical Card before Dec 1st 2007, this hospital list is not applicable. Please call the insurance service hotline on (852) 2867 8678 to check the applicable hospital list.
General Insurance products are applicable to HSBC Account holders and HSBC credit card holders only.
The above information is intended as a general summary. Please refer to the policy wording for exact terms and conditions and details of the exclusions.
The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC.
For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.