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TravelSurance

Peace of mind, wherever you go

Why choose HSBC TravelSurance?

  • Covers all ages with full benefits
  • Express claims approval service1
  • Cover against adverse weather conditions, terrorism or natural disasters
  • 24 hour worldwide assistance service
  • Comprehensive cover, including travel delays, personal accidents up to HKD2 million, and medical expenses up to HKD5 million
  • Free enhanced coverage upon issuance of travel alert [PDF] for the planned destination by the HKSAR government

Extra Benefits for Annual MultiTrip TravelSurance

  • Significant savings if you take multiple trips in a year
  • Experience the convenience with E-Policy servicing which provides you with 24-hour online access to your insurance policy details and allows you to submit policy service requests without hassle.
  • If you travel to Mainland China frequently, enjoy more protection with China Medical Card option under your annual MultiTrip policy

Special Offers

Apply for MultiTrip TravelSurance by 28 February 2019 to get:

  • 35% off your first year’s premium

Apply for Single Trip TravelSurance by 28 February 2019 to get 15% off.

Settle the premium by any HSBC credit card to get:

  • 15X RewardCash (from 25 November to 31 December 2018)
  • 5X RewardCash (from 1 January to 28 February 2019)

T&Cs apply [Click here for details] [PDF]

Successfully apply for HomeSurance, AccidentSurance and/or MultiTrip TravelSurance on or before 3 Jan 2019 with a minimum aggregated annual net premium of HKD1,500 to get Wellcome Cash Coupons.

Terms and Conditions apply. [Click here for details]

Compare HSBC TravelSurance Plans

Key Coverage Highlights
Plan options
 Asia Standard Plan
 Asia Basic Plan
 Worldwide Standard Plan
 Worldwide Basic Plan
Medical Expenses
 HKD5,000,000
 HKD600,000
 HKD5,000,000
 HKD1,000,000
Personal Accident
 HKD1,200,000
 HKD500,000
 HKD2,000,000
 HKD800,000
Baggage and Personal Effects
 HKD20,000
 HKD8,000
 HKD20,000
 HKD8,000
Personal Liability
 HKD10,000,000
 HKD10,000,000
 HKD10,000,000
 HKD10,000,000

Compare HSBC TravelSurance Plans

Key Coverage Highlights
Plan options
 Medical Expenses
Asia Standard Plan
 HKD5,000,000
Asia Basic Plan
 HKD600,000
Worldwide Standard Plan
 HKD5,000,000
Worldwide Basic Plan
 HKD1,000,000
Plan options
 Personal Accident
Asia Standard Plan
 HKD1,200,000
Asia Basic Plan
 HKD500,000
Worldwide Standard Plan
 HKD2,000,000
Worldwide Basic Plan
 HKD800,000
Plan options
 Baggage and Personal Effects
Asia Standard Plan
 HKD20,000
Asia Basic Plan
 HKD8,000
Worldwide Standard Plan
 HKD20,000
Worldwide Basic Plan
 HKD8,000
Plan options
 Personal Liability
Asia Standard Plan
 HKD10,000,000
Asia Basic Plan
 HKD10,000,000
Worldwide Standard Plan
 HKD10,000,000
Worldwide Basic Plan
 HKD10,000,000

Unfortunately, we can’t cover you for:

  • riot, civil commotion, war, invasion, civil war and related perils 
  • suicide, self- inflicted injury, illegal acts, insanity, drugs-taking, alcoholism, venereal disease, AIDs.
  • any pre-existing conditions, including congenital conditions
  • childbirth, pregnancy, miscarriage
  • engaging in:

    - any sports or activities which are played in professional capacity or in competition involving prize money or reward of any kind 

    - deep-water diving (40 metres or deeper)

    - motor rallies

    - aviation other than as a fare-paying passenger

  • manual work or hazardous work (e.g. involve the use of mechanical and/or electrical equipment or handling of explosive or hazardous substances, etc.)
  • property more specifically insured 
  • claims where not notified in writing to AXA General Insurance Hong Kong Limited within 30 days after end of the trip

For a full list of excluded activities, refer to our policy document

Summary of cover

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What’s included?

 

Medical

We’ll reimburse follow up medical expenses incurred during a trip within 3 months after return to the Hong Kong SAR up to HKD5 million. We’ll also cover additional travel and accommodation costs for your children if they have to travel back to Hong Kong SAR while you stay in hospital.

 

Sports2

We provide cover for various sports and activities, including dune driving, sand boarding, safari adventures, whale tours, hot springs, horse riding, cable cars, iceberg climbing, watching auto racing, water sports, skiing, ice-skating, biking, thrill rides at amusement parks etc.

Travelsurance even covers certain hazardous sports activities such as bungee jumping, hang-gliding, parachuting, rafting, speed-boating, jet-skiing, trekking, scuba-diving (not beyond depth of 40 metres), mountaineering, rock-climbing etc.

 

Baggage

You’ll receive cover for baggage loss or damage up to HKD20,000 . We’ll reimburse emergency purchases of essential items or clothing up to HKD2,000 if baggage is delayed for more than 6 hours after you’ve arrived at your destination abroad.

 

Travel delays and loss of documents

We’ll pay up to HKD2,500 if your travel is delayed for more than 6 hours for reasons beyond your control or alternatively you can choose to find the next available flight and reimburse catch up ticket costs to HKD4,000. If you lose important documents such as your passport, we’ll cover replacement costs up to HKD5,000.

Simply present your China Medical Card with your ID document at hospital admission reception of designated hospitals3 without the need to pay any deposit in advance. The annual premium is only HKD300 per card.

Eligibility

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Additional benefits

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Policy document

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All the information you need in one place

TravelSurance full policy booklet

See the full terms and conditions of your TravelSurance policy.

Have you considered

Home Insurance

 
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Our home insurance (HomeSurance) can meet your needs, leaving you free to enjoy your life without worrying about your most treasured possessions.

Personal Accident Insurance

 
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A comprehensive insurance that protects you and your dependents against the financial strain that a personal accident can bring.

Health Insurance

 
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Focus on your own health and your family’s wellbeing with our flexible medical insurance options. Choose the perfect options for each family member.

End Notes

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1 Any qualified case for claim amount below HK$5,000 will be processed immediately and claims payment will be approved within 2 working days upon receipt of all required documents as may be required by AXA General Insurance Hong Kong Limited (AXA). Should further information be required, AXA will send a follow up letter to the claimant within 5 working days.

2 The following sports and activities are excluded from TravelSurance: racing other than on foot, deep water diving (beyond depth of 40 metres),　motor rallies and competitions, professional sports or sports in return for remuneration, aviation other than as a farepaying passenger in a licensed aircraft operated by a recognized airline.

3 If you enrolled your China Medical Card before Dec 1st 2007, this hospital list is not applicable. Please call the insurance service hotline on (852) 2867 8678 to check the applicable hospital list.

4 Partner means someone with whom the insured person lives in a relationship equivalent to marriage, whether of the same or opposite gender.

 

General Insurance products are applicable to HSBC Account holders and HSBC credit card holders only.

The above information is intended as a general summary. Please refer to the policy wording for exact terms and conditions and details of the exclusions.

The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC.

For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.