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Help and support

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Coronavirus help and guidance

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We know you may be worried about how your finances could be affected by the COVID-19 pandemic. Take a look at the support we’re offering to help you through these challenging times.

Popular questions

Other help topics

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Learn about the latest offers and how to get the most out of your credit cards.

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Manage your money online, via ATM, phone or at an HSBC branch.

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Learn more about this new way of money transfer. With FPS, you can make instant payments to individuals and merchants.

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Here's how you can learn to stay protected against cyber risks and threats.

 

Activate your Mobile Security Key to enjoy a faster and more secure banking experience. We also offer Biometric Authentication to make digital banking even easier for you.

 
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HSBC Premier customers can see when the counter is available, get a ticket and book a counter-service appointment, all before arriving at an HSBC Premier Centre.

 

Download HSBC product brochures, eWelcome packs, user guides, policy documents and more.

 

Get answers to a range of questions about HSBC products and services.