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Help and support

Let us help you find what you need

Connecting you with a world of opportunity

We understand the value of connection, whether it's for individuals, businesses or communities. Discover ways we can help you to connect beyond borders.

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Learn about the latest offers and how to get the most out of your credit cards.

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Manage your money online, via ATM, phone or at an HSBC branch.

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Learn more about this new way of money transfer. With FPS, you can make instant payments to individuals and merchants.

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Here's how you can learn to stay protected against cyber risks and threats.


Activate your Mobile Security Key to enjoy a faster and more secure banking experience. We also offer Biometric Authentication to make digital banking even easier for you.

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See what the queues are like in real time, get a ticket and make a booking in advance, all before you arrive at a branch.


Download HSBC product brochures, eWelcome packs, user guides, policy documents and more.


Get answers to a range of questions about HSBC products and services.

Helping you through tough times

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See our guide on dealing with practical matters and making financial decisions when someone close has passed away.

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Explore your options and get in touch with us if you're experiencing financial difficulties.

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Let us help you minimise the stress by answering some of your questions about separating from your partner financially.

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Explore our banking services aimed at helping you meet your banking needs with convenience and ease.