To treat all our customers fairly, HSBC has a responsibility for ensuring everyone has access to basic banking services, including those who may require special support or who have particular needs.
There are tens of thousands of people living in Hong Kong who are socially and financially vulnerable and as a result may be somewhat disconnected from the mainstream of our society.
Banking services for minority groups
Help with everyday banking services, including services for people with no fixed abode, refugees and USM claimants.
Accessibility for people with disabilities
How we're working to make banking easy and accessible to all our customers.
About our work
Financial Wellbeing for the Community
How to save money - even if you're struggling
Learn this key first step in your personal finance journey.
Credit Score: How to build up your credit history
Learn how you can tackle your debt and build a healthy credit score.