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People and taxi crossing busy crossroads in Tsim Sha Tsui; image used for Services for our Hong Kong Community.

Services for our Hong Kong Community

To treat all our customers fairly, HSBC has a responsibility for ensuring everyone has access to basic banking services, including those who may require special support or who have particular needs.

There are tens of thousands of people living in Hong Kong who are socially and financially vulnerable and as a result may be somewhat disconnected from the mainstream of our society.

Our service

An old couple is jogging; image used for HSBC Basic Banking Account with Independence.

Banking services for those with diminished mental capacity.

Couple using tablet; image used for HSBC Age-friendly Banking.

Helping elderly customers manage their finances and plan for a secure future.

A pizzle in hands; image used for Banking services for minority group

Help with everyday banking services, including services for people with no fixed abode, refugees and USM claimants.