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A depressed woman is praying; image used for bereavement page.

Dealing with Bereavement

The death of someone close is always a difficult time. When you’re experiencing grief, dealing with practical matters and making important financial decisions can seem overwhelming. We are here to support you through those steps and decisions.

Your step by step guide

There are a handful of things that need to be done as soon as possible after someone has died. By the time you contact us, you may have done some of them already. If not, you will find below guidance on the steps that need to be taken, starting by formally registering the death.


When someone passes away the death must be registered.


Once you have registered the death you should notify HSBC and find out the deceased’s asset with us.


We can release funds from the estate to pay for the certain emergency needs.


Dealing with the estate can be complex depending on each case.


To move money out of the deceased's accounts with HSBC.

Bereavement Guide - you may save an electronic copy of the Bereavement Guide. Alternatively, you may print out the Bereavement Guide.


The information relating to the handling of a deceased’s estate on this website is for general awareness only and not exhaustive and does not constitute legal advice. You should contact your own legal advisor to obtain advice with respect to any particular issue.

In case of any discrepancies or inconsistencies between the English and Chinese versions of this guide, the English version shall apply and prevail.