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Family at home; image used for HKSAR Cash Payout Scheme

HKSAR Cash Payout Scheme

Collect your HKD10,000 payout with HSBC.

Register using the HSBC HK App or through online banking to receive HKD10,000 under the Government Cash Payout Scheme and you'll receive the payout around 1 week after we verify your eligibility for the scheme.

Not an HSBC customer yet?

No problem. You can open a sole-name account with us via the HSBC HK Mobile Banking app1 in less than 10 minutes. 

Don't have the HSBC HK Mobile Banking app yet?

Download it now

  Ways to Register 

You can register for your HKD10,000 Cash Payout Scheme with us in 4 different ways. 

Using biometric authentication in hsbc hk mobile banking app; image used for HSBC HK Mobile Banking app.

HSBC HK Mobile Banking app

 

Register via our app for a quicker payout.

A girl is using her laptop; image used for HSBC Online Banking Page.

HSBC Online Banking

 
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Log on and we'll pre-fill your forms for a quicker registration.

Woman working at home; image used for E-Form HKSAR Cash Payout Scheme

Apply on HSBC Website

 
This link will open in a new window

We'll take you to the online form (No log on required).

Hand signing contract; image used for Paper Form HKSAR Cash Payout Scheme

Paper Form

 
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Download the paper form and bring it to one of the HSBC full service branches or mobile branches.

You can download the paper form for Cash Payout Scheme here.9

For the overall Cash Payout Scheme details and arrangement, please visit www.cashpayout.gov.hk

Eligibility for receiving the Cash Payout Scheme via HSBC

  • Hong Kong Permanent Residents aged 18 or above on or before 31 March 2021
  • Register with an active HSBC sole-name local HKD savings or current bank account

Quick Start

Log on to the HSBC HK App or online banking and start the registration:

Using the HSBC HK App 

Mobile screenshot of 'Begin the registration by tapping "Register now"'

Tap "Register now"

Mobile screenshot of 'Visit the menu and tap "Cash Payout Scheme" to start the registration'

Go to the menu bar and tap "Cash Payout Scheme"

Using HSBC Online Banking 

Desktop website screenshot of 'Begin the registration by tapping "Register now"'

Select "Register now"

Desktop screenshot of 'Visit the menu and tap "Cash Payout Scheme" to start the registration'

Go to the menu bar and tap "Cash Payout Scheme"

Frequently Asked Questions (FAQs)

1. Where can I find the eligibility and Cash Payout Scheme details? 

2. I don't have a sole-name account with HSBC, only a joint account. Can I still register for the Cash Payout Scheme with HSBC? 

3. I have completed the registration, where can I track the status? 

4. How can I check if the Cash Payout Scheme payment has been made to my account? 

5. What should I do if I want to amend or cancel my application? 

6. Which account types do HSBC support? 

Any other questions?

No more waiting over the phone. Just log on to the HSBC HK App to 'Chat with us'2 or use the 'Live Chat' function on HSBC Online Banking to speak with our agent. Alternatively, you can also call our hotline at 2996 7288.

Remarks 

1 You can use the HSBC HK Mobile Banking app to open your account if you're a Hong Kong permanent resident aged 18-65 residing in Hong Kong and you don't have any HSBC banking or investment accounts or credit cards.

2 Mobile Security Key needs to be activated and push notifications enabled in order to use 'Chat with us'.

3 Please log on to your HSBC Online Banking/ HSBC Mobile Banking to check your application status or call our 24 hours HSBC Hotline at (852) 2996 7288 for enquiry.

4 Registration can only be done for existing active accounts.

5 Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries/regions.

6 App Store is a service mark of Apple Inc. 

7 Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.

8 The screen displays and the images of the website are for reference and illustration purposes only.

9 Since built-in PDF viewer of some browsers (e.g. Google Chrome) may not be able to perform the validation check embedded in the fillable PDF form properly, please download the fillable PDF form to local drive, open and complete the form using Adobe Acrobat Reader.  Please print the form and sign on it before submission.  Completed and signed forms can be submitted by putting in the Cash Payout Scheme drop-box of the specified bank or posting to "GPO Box 182020, Hong Kong" (please state the name of the specified bank on the envelop).

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