See our top 10 tips to avoid scams and protect your computer against viruses, from downloading software to keeping your password safe.
Download updates regularly to make sure you’re protected against any new online threats.
The newest versions have built-in protection against fake websites and viruses.
Passwords that combine letters and numbers are generally harder to guess.
You should have a password unique to HSBC Personal Internet Banking.
It’s a good idea to change your password every month.
No HSBC employee will ever ask you for your password. If you receive a call or email from someone claiming to be from HSBC, ignore it and contact us immediately.
It’s much safer to reenter your details every time you log on, even if it takes slightly longer.
Fraudsters can use information on paper statements to steal someone’s identity. You should always tear up your statements before throwing them away.
Criminals use them to con people into giving away passwords and bank details – the technical word is ‘phishing’.
When it comes to protecting yourself and your money on the internet, look out for deals that look too good to be true.
Get extra peace of mind by downloading internet security software that protects your computer and makes online banking more secure.