Non-regular schedule

Our non-regular maintenance schedule
Date  Time Service Affected
From To
20 Oct 2019 (Sun)
HKT 01:00
HKT 09:00
HSBC Internet / Mobile Banking  and
Express Banking 
Insurance Services
20 Oct 2019 (Sun)
HKT 02:30
HKT 06:30
HSBC Express Banking1

(about 30 minutes)
20 Oct 2019 (Sun)
HKT 02:30
HKT 06:30
Cheque Deposit Machines / Passbook Update Machines
20 Oct 2019 (Sun)
HKT 02:45
HKT 06:45

HSBC Internet / Mobile Banking FPS services:

  • FPS registrations 
  • Transfer
  • View FPS registrations service 
  • Setup autopay 
  • Top up your digital wallet from your HSBC account
20 Oct 2019 (Sun)
HKT 21:00
 HKT 21:30
HSBC Internet Banking / HSBC website
Live Chat Services
21 Oct 2019 (Mon)
HKT 02:30
HKT 06:30
HSBC Express Banking1

(about 30 minutes)
21 Oct 2019 (Mon)
HKT 02:30
HKT 06:30
Cheque Deposit Machines / Passbook Update Machines
27 Oct 2019 (Sun)
HKT 02:30
HKT 06:30
HSBC Express Banking1

(about 30 minutes)
27 Oct 2019 (Sun)
HKT 02:30
HKT 06:30
Cheque Deposit Machines / Passbook Update Machines
27 Oct 2019 (Sun)
HKT 02:45
HKT 06:45

HSBC Internet / Mobile Banking FPS services:

  • FPS registrations 
  • Transfer
  • View FPS registrations service 
  • Setup autopay 
  • Top up your digital wallet from your HSBC account
28 Oct 2019 (Mon)
HKT 02:30
HKT 06:30
HSBC Express Banking1

(about 30 minutes)
28 Oct 2019 (Mon)
HKT 02:30
HKT 06:30
Cheque Deposit Machines / Passbook Update Machines

1Self-service banking machines (include ATM / Cash Deposit Machines / Multi-function Machines / Cheque Deposit Machines / Passbook Update Machines / Foreign Currencies Machines / Gift Cheque Machines)

 

Regular schedule

Our regular maintenance schedule
Date  Time Service Affected 
From To
Monday to Friday2
HKT 21:00 HKT 21:30 HSBC Internet / Mobile Banking
(about 5 minutes)

Saturday2,3

HKT 18:00 HKT 18:30
(about 5 minutes)
Tuesday to Sunday4
HKT 05:20 HKT 05:50 HSBC Internet / Mobile Banking
Investment Services
(about 30 minutes)
Monday to Friday2
HKT 20:45 HKT 21:15 HSBC Internet / Mobile Banking
Investment Services (except Stock function)
(about 30 minutes)
Saturday2
HKT 17:45 HKT 18:15
(about 30 minutes)
 Sunday
HKT 02:00
HKT 06:00
Service Affected : PayMe
(about 4 hours) 
Sunday HKT 03:00 HKT 03:30 HSBC Internet / Mobile Banking
(about 30 minutes)
HKT 00:30 HKT 06:30 HSBC Internet / Mobile Banking
Wealth Management Services
(about 6 hours)
HKT 00:00 HKT 06:00 HSBC Internet Banking
e-Cheque Services
(about 6 hours)
The 2nd Sunday of every month HKT 03:00 HKT 03:30 Verified by Visa and MasterCard ® SecureCode™
(about 30 minutes)

2Except public holidays

3At HKT 13:00 for Renminbi(RMB) transfers

4Except those days after public holidays