Our Maintenance Schedule

To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience.

HSBC HK
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Maintenance Schedule

Non-regular schedule

Regular schedule

Non-regular schedule

Our non-regular maintenance schedule
Date	Time		Service Affected
Date	From	To	Service Affected
31 Oct 2026 (Sat) - 1 Nov 2026 (Sun)	HKT 23:00 (31 Oct 2026)	HKT 02:00 (1 Nov 2026)	HSBC Mobile Banking: Open Banking Service may be temporarily unavailable or fail to refresh during the window
31 Oct 2026 (Sat) - 1 Nov 2026 (Sun)	(about 90 minutes)
1 Nov 2026 (Sun)	HKT 00:00	HKT 02:30	HSBC Online Banking: Local transfer to other local payees Global payments to other accounts Manage Future Payments Manage daily payment and transfer limits - Registered accounts HSBC Mobile Banking: Local transfers to your HSBC accounts Transfer to other global accounts via ‘To global payees’ Local transfer to other local payees Mobile cheque deposit Manage Future Payments
	HKT 00:00	HKT 06:00	HSBC Online Banking - "Update your tax residency details"
	(about 60 minutes)		HSBC Online Banking - "Update your tax residency details"
	HKT 01:00	HKT 02:00	HSBC Online Banking: View / delete payee HSBC Mobile Banking: Add a new payee Recent local payee View / delete payee
	(about 30 minutes)
	HKT 01:00	HKT 02:00	HSBC Online Banking: Payment Connect HSBC Mobile Banking: FPS registration eDDA services
	(about 20 minutes)
	HKT 02:30	HKT 06:30	HSBC Express Banking¹
	(about 30 minutes)		HSBC Express Banking¹
	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
	HKT 03:00	HKT 06:00	HSBC Online / Mobile Banking - Bill Payment Services
	HKT 03:00	HKT 06:00	HSBC Online Banking and Mobile Banking: Bill payments
02 Nov 2026 (Mon)	HKT 00:00	HKT 06:00	HSBC Mastercard® Debit Card Services / HSBC Jade Mastercard® Debit Card Services / HSBC Premier Elite Mastercard Debit Card Services / HSBC Global Private Banking Mastercard® Debit Card Services
	(about 60 mins)
	HKT 02:30	HKT 06:30	HSBC Express Banking¹
	(about 30 minutes)		HSBC Express Banking¹
	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
08 Nov 2026 (Sun)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
	(about 30 minutes)		HSBC Express Banking¹
	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
09 Nov 2026 (Mon)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
	(about 30 minutes)		HSBC Express Banking¹
	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
15 Nov 2026 (Sun)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
	(about 30 minutes)		HSBC Express Banking¹
	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
16 Nov 2026 (Mon)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
	(about 30 minutes)		HSBC Express Banking¹
	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
22 Nov 2026 (Sun)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
	(about 30 minutes)		HSBC Express Banking¹
	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
23 Nov 2026 (Mon)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
	(about 30 minutes)		HSBC Express Banking¹
	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
29 Nov 2026 (Sun)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
	(about 30 minutes)		HSBC Express Banking¹
	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
30 Nov 2026 (Mon)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
	(about 30 minutes)		HSBC Express Banking¹
	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines

¹Self-service banking machines (include ATM / Cash Deposit Machines / Multi-function Machines / Cheque Deposit Machines / Passbook Update Machines / Foreign Currencies Machines)

Regular schedule

Our regular maintenance schedule
Date	Time		Service Affected
Date	From	To	Service Affected
Saturday to Sunday	HKT 14:00	HKT 14:00	HSBC HK RM Chat (WhatsApp and WeChat)
Saturday to Sunday	(Saturday)	(Sunday)	HSBC HK RM Chat (WhatsApp and WeChat)
Monday to Friday²	HKT 21:00	HKT 21:30	HSBC Online / Mobile Banking / Phone Banking
Monday to Friday²	(about 5 minutes)
Saturday^2,3	HKT 18:00	HKT 18:30
Saturday^2,3	(about 5 minutes)
Tuesday to Sunday⁴	HKT 05:20	HKT 05:50	HSBC Online / Mobile Banking Investment Services
Tuesday to Sunday⁴	(about 30 minutes)		HSBC Online / Mobile Banking Investment Services
Monday to Friday²	HKT 20:45	HKT 21:15	HSBC Online / Mobile Banking Investment Services (except Stock function)
Monday to Friday²	(about 30 minutes)
Saturday²	HKT 17:45	HKT 18:15
Saturday²	(about 30 minutes)
Saturday to Sunday	HKT 18:00	HKT 05:00	HSBC Online / Mobile Banking / Phone Banking – Real-time currency exchange service for HKD Passbook Savings Account
Saturday to Sunday	(Saturday)	(Sunday)
Monday to Sunday	HKT 03:00	HKT 06:00	HSBC Express banking¹
Monday to Sunday	(about 2 hours)		HSBC Express banking¹
Sunday	HKT 00:00	HKT 06:00	HSBC Online Banking – e-Cheque Services
	HKT 00:00	HKT 06:00	HSBC Online / Mobile Banking – Global Payment Tracker
	HKT 00:00	HKT 06:00	HSBC Mobile Banking – "Budget" services
	HKT 00:00	HKT 06:00	HSBC Online / Mobile Banking – MPF Services
	HKT 00:00	HKT 08:00	HSBC HK WeChat Official Account Service
	HKT 00:30	HKT 06:30	HSBC Online / Mobile Banking – Wealth Management Services
	HKT 02:00	HKT 06:00	HSBC PayMe Services
	HKT 03:00	HKT 03:30	HSBC Online / Mobile Banking / Phone Banking
The 2nd Sunday of every month	HKT 03:00	HKT 03:30	Verified by Visa and MasterCard ® SecureCode™
The 2nd Sunday of every month	(about 30 minutes)		Verified by Visa and MasterCard ® SecureCode™

²Except public holidays

³At HKT 13:00 for Renminbi(RMB) transfers

⁴Except those days after public holidays

Our Maintenance Schedule

Non-regular schedule

Regular schedule

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