Maintenance Schedule | About our Website

HSBC HK
About our Website
Maintenance Schedule

Non-regular schedule

Our non-regular maintenance schedule
Date	Time		Service Affected
Date	From	To	Service Affected
5 Apr 2020 (Sun)	HKT 00:00	HKT 06:00	HSBC Internet / Mobile Banking FX Order Watch Trading Services
5 Apr 2020 (Sun)	HKT 00:00	HKT 06:00	HSBC Internet / Mobile Banking Investments Services
5 Apr 2020 (Sun)	HKT 01:00	HKT 07:00	HSBC Internet / Mobile Banking and Express Banking Insurance Services
5 Apr 2020 (Sun)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
5 Apr 2020 (Sun)	(about 30 minutes)		HSBC Express Banking¹
5 Apr 2020 (Sun)	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
5 Apr 2020 (Sun)	HKT 07:00	HKT 10:00	HSBC Internet / Mobile Banking FX Order Watch Trading Services
5 Apr 2020 (Sun)	HKT 07:00	HKT 10:00	HSBC Internet / Mobile Banking Global View / Global Transfer Services
6 Apr 2020 (Mon)	HKT 01:00	HKT 03:00	HSBC Internet Banking / HSBC website Live Chat Services
12 Apr 2020 (Sun)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
12 Apr 2020 (Sun)	(about 30 minutes)		HSBC Express Banking¹
12 Apr 2020 (Sun)	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
19 Apr 2020 (Sun)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
19 Apr 2020 (Sun)	(about 30 minutes)		HSBC Express Banking¹
19 Apr 2020 (Sun)	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines
20 Apr 2020 (Mon)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
20 Apr 2020 (Mon)	(about 30 minutes)		HSBC Express Banking¹
26 Apr 2020 (Sun)	HKT 02:30	HKT 06:30	HSBC Express Banking¹
26 Apr 2020 (Sun)	(about 30 minutes)		HSBC Express Banking¹
26 Apr 2020 (Sun)	HKT 02:30	HKT 06:30	Cheque Deposit Machines / Passbook Update Machines

¹Self-service banking machines (include ATM / Cash Deposit Machines / Multi-function Machines / Cheque Deposit Machines / Passbook Update Machines / Foreign Currencies Machines / Gift Cheque Machines)

Regular schedule

Our regular maintenance schedule
Date	Time		Service Affected
Date	From	To	Service Affected
Monday to Friday²	HKT 21:00	HKT 21:30	HSBC Internet / Mobile Banking
Monday to Friday²	(about 5 minutes)
Saturday^2,3	HKT 18:00	HKT 18:30
Saturday^2,3	(about 5 minutes)
Tuesday to Sunday⁴	HKT 05:20	HKT 05:50	HSBC Internet / Mobile Banking Investment Services
Tuesday to Sunday⁴	(about 30 minutes)		HSBC Internet / Mobile Banking Investment Services
Monday to Friday²	HKT 20:45	HKT 21:15	HSBC Internet / Mobile Banking Investment Services (except Stock function)
Monday to Friday²	(about 30 minutes)
Saturday²	HKT 17:45	HKT 18:15
Saturday²	(about 30 minutes)
Sunday	HKT 00:00	HKT 08:00	HSBC HK WeChat Official Account Service
Sunday	HKT 02:00	HKT 06:00	Service Affected : PayMe
Sunday	(about 4 hours)		Service Affected : PayMe
Sunday	HKT 03:00	HKT 03:30	HSBC Internet / Mobile Banking
	(about 30 minutes)		HSBC Internet / Mobile Banking
	HKT 00:30	HKT 06:30	HSBC Internet / Mobile Banking Wealth Management Services
	(about 6 hours)		HSBC Internet / Mobile Banking Wealth Management Services
	HKT 00:00	HKT 06:00	HSBC Internet Banking e-Cheque Services
	(about 6 hours)		HSBC Internet Banking e-Cheque Services
The 2nd Sunday of every month	HKT 03:00	HKT 03:30	Verified by Visa and MasterCard ® SecureCode™
The 2nd Sunday of every month	(about 30 minutes)		Verified by Visa and MasterCard ® SecureCode™

²Except public holidays

³At HKT 13:00 for Renminbi(RMB) transfers

⁴Except those days after public holidays

Our Maintenance Schedule

Non-regular schedule

Regular schedule

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