Top of main content

Our Maintenance Schedule

To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience.

Non-regular schedule

Our non-regular maintenance schedule
Date  Time Service Affected
From To
12 Jul 2020 (Sun)
 HKT 00:00 
 HKT 13:00
 HSBC Internet / Mobile Banking
Investments Services 
12 Jul 2020 (Sun)
 HKT 01:00 
 HKT 07:00
 HSBC Internet / Mobile Banking and
Express Banking
Insurance Services
12 Jul 2020 (Sun)
 HKT 02:00 
 HKT 08:00
 HSBC Reward+
12 Jul 2020 (Sun)
 HKT 02:30 HKT 06:30 HSBC Express Banking1
(about 30 minutes)
12 Jul 2020 (Sun)
 HKT 02:30 
  HKT 06:30
 Cheque Deposit Machines / Passbook Update Machines
13 Jul 2020 (Mon)
 HKT 02:30 HKT 06:30 HSBC Express Banking1
(about 30 minutes)
13 Jul 2020 (Mon)
 HKT 02:30 
  HKT 06:30
 Cheque Deposit Machines / Passbook Update Machines
19 Jul 2020 (Sun)
 HKT 02:30 HKT 06:30 HSBC Express Banking1
(about 30 minutes)
19 Jul 2020 (Sun)
 HKT 02:30 
 HKT 06:30
 Cheque Deposit Machines / Passbook Update Machines
26 Jul 2020 (Sun)
 HKT 02:30 HKT 06:30 HSBC Express Banking1
(about 30 minutes)
26 Jul 2020 (Sun)
 HKT 02:30 
 HKT 06:30
 Cheque Deposit Machines / Passbook Update Machines

1Self-service banking machines (include ATM / Cash Deposit Machines / Multi-function Machines / Cheque Deposit Machines / Passbook Update Machines / Foreign Currencies Machines / Gift Cheque Machines)

 

Regular schedule

Our regular maintenance schedule
Date  Time Service Affected 
From To
Monday to Friday2
 HKT 21:00 HKT 21:30 HSBC Internet / Mobile Banking
(about 5 minutes)

Saturday2,3

 HKT 18:00 HKT 18:30
(about 5 minutes)
Tuesday to Sunday4
 HKT 05:20 HKT 05:50 HSBC Internet / Mobile Banking
Investment Services
(about 30 minutes)
Monday to Friday2
 HKT 20:45 HKT 21:15 HSBC Internet / Mobile Banking
Investment Services (except Stock function)
(about 30 minutes)
Saturday2
 HKT 17:45 HKT 18:15
(about 30 minutes)
Sunday
 HKT 00:00 
 HKT 08:00
 HSBC HK WeChat Official Account Service
 Sunday
 HKT 02:00
 HKT 06:00
 Service Affected : PayMe
(about 4 hours) 
Sunday HKT 03:00 HKT 03:30 HSBC Internet / Mobile Banking
(about 30 minutes)
HKT 00:30 HKT 06:30 HSBC Internet / Mobile Banking
Wealth Management Services
(about 6 hours)
HKT 00:00 HKT 06:00 HSBC Internet Banking
e-Cheque Services
(about 6 hours)
The 2nd Sunday of every month HKT 03:00 HKT 03:30 Verified by Visa and MasterCard ® SecureCode™
(about 30 minutes)

2Except public holidays

3At HKT 13:00 for Renminbi(RMB) transfers

4Except those days after public holidays

More about our website

Back to top