All your benefits in one MPF account
It's common to have more than one MPF account. That's especially if you've had employers who use different MPF schemes, or you've been self-employed.
We can help you consolidate them into a single HSBC MPF account. This gives you a comprehensive view of your MPF account. You can also check your balance easily, online or on a mobile device.
Our HSBC Mandatory Provident Fund – SuperTrust Plus offers a range of diversified Constituent Funds for you to choose from as investment options. You can choose the one that best suits your investing style. Learn more about HSBC MPF scheme and Constituent Funds.
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Locate and check the status of your MPF personal accounts
If you do not have the details of your personal accounts, you can check with the Mandatory Provident Fund Schemes Authority (MPFA) to find out the number of personal accounts you hold, as well as the name and the hotline of the trustee under which each account is held.
For details, visit the MPFA website.
Consolidate your accounts
You can talk to us about opening a bank account and registering for a Personal Internet Banking profile with us. To do so, you can make an appointment to meet with our MPF Specialists at a branch. Or you can call us on our HSBC MPF member hotline on +852 3128 0128.
Otherwise, you'll need to consolidate your other MPF accounts to an HSBC MPF account through the eMPF Platform.
How to apply for a transfer of your accrued benefits[@mpf-consolidate-eca]
You can transfer your accrued benefits, as derived from your employee mandatory contributions under the Employee Choice Arrangement (ECA). To do this, you'll need an HSBC MPF Personal Account.
You'll then need to submit your request to the eMPF Platform.
By completing a paper form
Complete an Employee Choice Arrangement (ECA) – Transfer Election Form (MPF(S)-P(P)). You can download it from the eMPF Form Centre, and submit the completed form to the eMPF Platform directly.
Transferring or consolidating benefits from self-employed accounts
You have two options in managing your accrued benefits:
- Retain them in the existing HSBC MPF scheme
- Transfer them to a personal account in any MPF scheme of your choice
Transferring accrued benefits to HSBC Tax Deductible Voluntary Contribution (TVC) accounts
You may choose to transfer your accrued benefits between an HSBC MPF TVC account and a TVC account under a Registered Scheme offering TVCs, at any time provided that:
- the transfer must be in a lump sum
- the entire balance must be transferred
Please note that you cannot claim tax deductions for the transfer of accrued benefits from a TVC account to another TVC member account in another registered scheme. It would have been counted in the original MPF scheme for which the TVC contributions were originally made as new contributions in the relevant tax assessment year.
Note: Scheme administration services are provided by the eMPF Platform. These include the processing of MPF scheme enrolments, contributions, and member investment instructions. They also include the transfer and withdrawal of MPF benefits, and updates to personal details.
Got questions that are not related to scheme administration services?
Meet with us
Speak with our MPF specialists who will be able to address your enquiries directly.
Write to us
You can contact us through our online form.
Or you can email us at pensioncs@hsbc.com.hk.
Call us
Lines are open 24/7, every day. But if you need to speak to a specialist, you can reach one between these hours (except public holidays):
- Mondays to Fridays, 8:30am and 7:30pm
- Saturdays, 8:30am and 1pm
Our HSBC MPF member hotline number is +852 3128 0128.
You may also be interested in
MPF personal accounts
Consolidate your MPF personal accounts to HSBC MPF, and manage your MPF accounts easily through a one-stop banking platform that lets you manage both your MPF and bank accounts.
Managing your personal MPF account
Manage your MPF needs and benefits all in one place.
Withdrawing your MPF
See your options for withdrawing your MPF accrued benefits, or for continuing to invest them.