MPF Personal Accounts

It will depend on how you submit your application to us.

• By HSBC HK Mobile Banking app: within 5 business days
• By paper form: within 5 business days
• By tablet through an MPF specialist at a designated HSBC branch: within 1 business day

Learn more about our processing time for account enrolment.

We'll credit the bonus units to your account within 2 months after the 6-months transfer-in holding period. For example:

You submit your 'Scheme member's request for fund transfer form' on 4 January 2022, and you successfully transfer HKD90,000 in accrued benefits on 4 February 2022. After 3 August 2022, we'll credit the HKD200 in bonus units to your personal account within 2 months.

After your first transfer, you submit an 'Employee Choice Arrangement – transfer election form' on 1 April 2022 and you successfully transfer HKD18,000 in accrued benefits on 3 May 2022. The cumulative amount you've transferred in is HKD108,000, so you've reached tier 2. After 2 November 2022, we'll credit the HKD300 bonus units to your personal account within 2 months. So the total bonus units that will be credited to you is HKD500.

Terms and conditions apply. For more details please see the offer leaflet (PDF).

You can submit your instructions to rebalance or switch funds online, via the mobile app or the Interactive Voice Response System (IRVS).

If you submit them before 4:00pm on a working day, we'll process them within the same day. Otherwise, we'll process them on the next business day.

See how to submit instructions and their processing time.

You can check your account balances:

• in HSBC Online Banking or on the HSBC HK Mobile Banking app
• by calling our HSBC MPF member hotline on (852) 3128 0128—for details on service options, please refer to the 'HSBC MPF member hotline' section in the member service guide
• at any HSBC or Hang Seng Bank ATM
• by checking your consolidated bank statement—available to HSBC Global Private Banking, HSBC Premier Elite, HSBC Premier, HSBC One and Personal Integrated customers, subject to circumstances; for details, please refer to the 'Mail statements' section in the member service guide

You can make an unlimited number of fund switches per year, without any handling charges.

However, we would remind you that the objective of MPF is to save for retirement, So your investment objectives should be for the longer term and you should take your personal circumstances into consideration.

Yes, you can change your investment allocations through any of these four ways.

Portfolio rebalance

You can change the investment allocation of your existing investments and new contributions, including but not limited to the accrued benefits transferred from another registered scheme. The necessary units will be redeemed to rebalance existing investments in your portfolio.

Asset switch

You can choose to switch all or some of the units from one or more constituent funds. Then, you can reallocate the redeemed amounts to another constituent fund or across a number of constituent funds.

The investment allocation of your new contributions, including but not limited to the accrued benefits transferred from another registered scheme, will remain unchanged.

Contribution redirection

You can opt to change the investment allocation of your new contributions, including but not limited to the accrued benefits transferred from another registered scheme. The investment allocation of your existing contributions will remain unchanged.

Leave the Default Investment Strategy (DIS)

All your existing investments, future contributions and accrued benefits as transferred from another registered scheme will be invested according to the investment allocation at the time you left the DIS. They will not be reweighted or automatically de-risked in the future, per the DIS.