MPF Personal Accounts

HSBC HK
Mandatory Provident Fund (MPF)
MPF Personal Accounts

HSBC MPF ranked No.1[@mpf-1st-investment-return] in 2022 average investment return among all MPF providers

Good work speaks for itself amidst the market fluctuation. You can now enjoy up to HKD12,000 bonus unit rebates when you consolidate your MPF personal accounts to HSBC MPF.

You'll be able to consolidate your MPF personal accounts to HSBC MPF, manage your MPF accounts easily and make fund switches any time, even when you're on the go, on the HSBC HK Mobile Banking app.

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Meet with our MPF specialists

Key benefits

Award-winning products and services

We've received 8 awards from 'The 2022 MPF Awards' by MPF Ratings, 6 awards from 2022 Refinitiv Lipper Fund Awards, and 5 awards from Bloomberg Businessweek Chinese Edition Top Fund Awards 2021[@mpf-awards2022]

A wide variety of funds

Choose from 20 investment options that help you diversify your investments into different markets and asset classes, or a combination of constituent funds that may suit your risk appetite

Wealth management and retirement planning

Enjoy holistic wealth management and retirement planning services through a one-stop platform that lets you manage both your MPF and bank accounts

Enjoy premium banking services

Your accrued MPF benefits count towards your total relationship balance[@mpf-trb]

Welcome offers and benefits

Enjoy up to HKD12,000 in bonus unit rebates when you successfully transfer your accrued MPF benefit from your personal accounts with other providers or via an Employee Choice Arrangement, or when you successfully transfer your minimum MPF benefits from an ORSO scheme, into an HSBC MPF personal account.

You'll qualify for different levels of rebates depending on the cumulative amount you transfer in within the promotion period (1 January 2023 to 31 December 2023), as illustrated in the following table:
Tier	Cumulative amount transferred (HKD)	Bonus unit rebates upon reaching threshold (HKD)	Accumulated bonus unit rebates (HKD)
1	50,000	200	200
2	100,000	300	500
3	200,000	500	1,000
4	500,000	1,500	2,500
5	1,000,000	3,500	6,000
6	1,500,000	6,000	12,000

Enjoy up to HKD12,000 in bonus unit rebates when you successfully transfer your accrued MPF benefit from your personal accounts with other providers or via an Employee Choice Arrangement, or when you successfully transfer your minimum MPF benefits from an ORSO scheme, into an HSBC MPF personal account.

You'll qualify for different levels of rebates depending on the cumulative amount you transfer in within the promotion period (1 January 2023 to 31 December 2023), as illustrated in the following table:
Tier	1
Cumulative amount transferred (HKD)	50,000
Bonus unit rebates upon reaching threshold (HKD)	200
Accumulated bonus unit rebates (HKD)	200

Tier	2
Cumulative amount transferred (HKD)	100,000
Bonus unit rebates upon reaching threshold (HKD)	300
Accumulated bonus unit rebates (HKD)	500

Tier	3
Cumulative amount transferred (HKD)	200,000
Bonus unit rebates upon reaching threshold (HKD)	500
Accumulated bonus unit rebates (HKD)	1,000

Tier	4
Cumulative amount transferred (HKD)	500,000
Bonus unit rebates upon reaching threshold (HKD)	1,500
Accumulated bonus unit rebates (HKD)	2,500

Tier	5
Cumulative amount transferred (HKD)	1,000,000
Bonus unit rebates upon reaching threshold (HKD)	3,500
Accumulated bonus unit rebates (HKD)	6,000

Tier	6
Cumulative amount transferred (HKD)	1,500,000
Bonus unit rebates upon reaching threshold (HKD)	6,000
Accumulated bonus unit rebates (HKD)	12,000

See how to consolidate your MPF accounts

You may consolidate your MPF personal accounts via the HSBC HK app within 10 minutes. Watch the video to learn more.

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You may open an HSBC MPF personal account via the HSBC HK App to consolidate your MPF accounts in few simple steps. Please read the leaflet for details.

Get in touch with our MPF Specialist.

Make an appointment This link will open in a new window

Need help?

Make an appointment

Set up a time to meet with us to discuss your needs and concerns.

Book an appointment This link will open in a new window

Contact us

Our hotline is open 24 hours a day, every day. But if you need to speak to a specialist, we're available between 8:30am and 7:30pm on Mondays to Fridays; between 8:30am and 1:00pm on Saturdays, except on public holidays.

HSBC MPF member hotline: +852 3128 0128

Important information

How to apply offline

To open an HSBC MPF personal account, complete a HSBC Mandatory Provident Fund – SuperTrust Plus Personal Account application form (PDF) If you wish to consolidate your benefits into the new MPF personal account, please complete the suitable form listed below as well:

Scheme member's request for fund transfer INPM form (PDF) ; or
Scheme member's request for account consolidation form from the MPFA website

You can drop off the completed forms at any HSBC branch or mail them to us at:

HSBC Provident Fund Trustee (Hong Kong) Limited
c/o The Hongkong and Shanghai Banking Corporation Limited
PO Box 73770 Kowloon Central Post Office

Winner of the ‘MPF Scheme of the Year’ and 'Employers' Choice' at The 2023 MPF Awards by MPF Ratings

The ‘MPF Scheme of the Year’ recognizes the best value-for-money MPF scheme as assessed by MPF Ratings, an independent provider of MPF research, views and education.

Find out more

It will depend on how you submit your application to us.

By HSBC HK Mobile Banking app: within 5 business days
By paper form: within 5 business days
By tablet through an MPF specialist at a designated HSBC branch: within 1 business day

Learn more about our processing time for account enrolment.

We'll credit the bonus units to your account within 2 months after the 6-months transfer-in holding period. For example:

You submit your 'Scheme member's request for fund transfer form' on 4 January 2022, and you successfully transfer HKD90,000 in accrued benefits on 4 February 2022. After 3 August 2022, we'll credit the HKD200 in bonus units to your personal account within 2 months.

After your first transfer, you submit an 'Employee Choice Arrangement – transfer election form' on 1 April 2022 and you successfully transfer HKD18,000 in accrued benefits on 3 May 2022. The cumulative amount you've transferred in is HKD108,000, so you've reached tier 2. After 2 November 2022, we'll credit the HKD300 bonus units to your personal account within 2 months. So the total bonus units that will be credited to you is HKD500.

Terms and conditions apply. For more details please see the offer leaflet (PDF).

You can submit your instructions to rebalance or switch funds online, via the mobile app or the Interactive Voice Response System (IRVS).

If you submit them before 4:00pm on a working day, we'll process them within the same day. Otherwise, we'll process them on the next business day.

See how to submit instructions and their processing time.

You can check your account balances:

in HSBC Online Banking or on the HSBC HK Mobile Banking app
by calling our HSBC MPF member hotline on (852) 3128 0128—for details on service options, please refer to the 'HSBC MPF member hotline' section in the member service guide
at any HSBC or Hang Seng Bank ATM
by checking your consolidated bank statement—available to HSBC Jade, HSBC Premier, HSBC One and Personal Integrated customers, subject to circumstances; for details, please refer to the 'Mail statements' section in the member service guide

You can make an unlimited number of fund switches per year, without any handling charges.

However, we would remind you that the objective of MPF is to save for retirement, So your investment objectives should be for the longer term and you should take your personal circumstances into consideration.

Yes, you can change your investment allocations through any of these four ways.

Portfolio rebalance

You can change the investment allocation of your existing investments and new contributions, including but not limited to the accrued benefits transferred from another registered scheme. The necessary units will be redeemed to rebalance existing investments in your portfolio.

Asset switch

You can choose to switch all or some of the units from one or more constituent funds. Then, you can reallocate the redeemed amounts to another constituent fund or across a number of constituent funds.

The investment allocation of your new contributions, including but not limited to the accrued benefits transferred from another registered scheme, will remain unchanged.

Contribution redirection

You can opt to change the investment allocation of your new contributions, including but not limited to the accrued benefits transferred from another registered scheme. The investment allocation of your existing contributions will remain unchanged.

Leave the Default Investment Strategy (DIS)

All your existing investments, future contributions and accrued benefits as transferred from another registered scheme will be invested according to the investment allocation at the time you left the DIS. They will not be reweighted or automatically de-risked in the future, per the DIS.

You can use these service channels to change your investment allocations:
Channel	Portfolio rebalance	Asset switch	Contribution redirection	Exit the Default Investment Strategy
HSBC Online Banking	Yes	Yes	Yes	N/A
HSBC HK Mobile Banking app	Yes	Yes	Yes	N/A
Interactive Voice Response System (IRVS) on the MPF member hotline (852) 3128 0128	Yes	N/A	Yes	N/A
By form	Yes	Yes	Yes	Yes

You can use these service channels to change your investment allocations:
Channel	HSBC Online Banking
Portfolio rebalance	Yes
Asset switch	Yes
Contribution redirection	Yes
Exit the Default Investment Strategy	N/A

Channel	HSBC HK Mobile Banking app
Portfolio rebalance	Yes
Asset switch	Yes
Contribution redirection	Yes
Exit the Default Investment Strategy	N/A

Channel	Interactive Voice Response System (IRVS) on the MPF member hotline (852) 3128 0128
Portfolio rebalance	Yes
Asset switch	N/A
Contribution redirection	Yes
Exit the Default Investment Strategy	N/A

Channel	By form
Portfolio rebalance	Yes
Asset switch	Yes
Contribution redirection	Yes
Exit the Default Investment Strategy	Yes

Other frequently asked questions

Notes

The information contained here is for reference only and will be updated without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.

Investment involves risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the MPF Scheme Brochure(PDF).

HSBC MPF ranked No.1[@mpf-1st-investment-return] in 2022 average investment return among all MPF providers

Key benefits

Award-winning products and services

A wide variety of funds

Wealth management and retirement planning

Enjoy premium banking services

Transfer your accrued benefits now and enjoy bonus unit rebates

Welcome offers and benefits

See how to consolidate your MPF accounts

For HSBC MPF members

For HSBC customer (without an HSBC MPF personal account)

Not an HSBC customer yet

Need help?

Make an appointment

Contact us

Important information

How to apply offline

HSBC Mandatory Provident Fund – SuperTrust Plus Scheme and publications

Winner of the ‘MPF Scheme of the Year’ and 'Employers' Choice' at The 2023 MPF Awards by MPF Ratings

Find out more

How long will it take for me to enrol in an HSBC MPF personal account?

When will I receive my bonus unit rebates?

How long will it take to change my investment mandate for existing account balance or future contributions?

How do I check my MPF account balances?

How many fund switches can I make per year? Are there any handling charges?

Can I change the investment allocations in my MPF account?

How do I change the investment allocations in my MPF account?

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Notes

Important information