We know the importance of online banking to our customers, which is why we’re dedicated to making it as easy and as secure as possible. Learn more about our advanced security technology and get tips and tools to stay safe online.
Learn more about the five ways we make online banking safer and more secure, including automatic log-out and the Security Device / Mobile Security Key.Find out more
See how you can protect your device against viruses and avoid scams, from updating your internet browser to spotting fake emails and websites.Get security tips
Upon receipt of the new Security Device, you are required to set up your PIN and activate it immediately or within 30 days from the issue date of the letter enclosed with your new Security Device. Otherwise, you will not be able to log on to HSBC Personal Internet Banking.
The new device requires customer to input information specific to the transaction (e.g. account number) into the device to generate a Security Code. With this transaction signing function, the transfer will only be made to the account specified by the customer.
No, it is free-of-charge.
These transactions include: (as of 12 Sep 2013)
|HKD Transfer to Hong Kong dollar Account||To a non-HSBC Account - e-Transfer|
|To a non-HSBC Account - Express Transfer|
|Transfer to / from Foreign Currency Account||To an HSBC Account - 24-hour Currency Exchange Services|
|To a non-HSBC Account|
|Overseas Transfer and Standing Instructions||Overseas Transfer|
|White Form eIPO merchant|
|Sports and Leisure|
|CREDIT CARD RE-AUTHENTICATION|
|Change Virtual Card Spending Limit|
|Increase Credit Limit|
|MAINTAIN MY DETAILS|
|Register new Transfer Accounts||Other HSBC account in Hong Kong|
|Other local bank account in Hong Kong|
|Overseas bank account|
|Increase Daily Transfer Limit||HSBC Accounts in Hong Kong|
|Other Bank Accounts in Hong Kong|
|Overseas Bank Accounts|
|View and Set Transaction Limits||Self-named Accounts with HSBC in Hong Kong|
|Maximum Daily Transfer Limit|