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Making online banking safe and secure

We know the importance of online banking to our customers, which is why we’re dedicated to making it as easy and as secure as possible. Learn more about our advanced security technology and get tips and tools to stay safe online.

Security Device / Mobile Security Key

See how you can log on to Personal Internet Banking with your PIN-protected Security Device / Mobile Security Key.

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Mobile Security

Your security matters to us. If you are using any of our mobile apps, you are protected with a suite of advanced technologies.

Find out how we keep you safe

Banking safety tips

Help protect yourself from fraud and keep your information safe online with these security tips.

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Common threats to banking safety

What HSBC is doing

Learn more about the five ways we make online banking safer and more secure, including automatic log-out and the Security Device / Mobile Security Key.

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10 ways to stay safe online

See how you can protect your device against viruses and avoid scams, from updating your internet browser to spotting fake emails and websites.

Get security tips

Upon receipt of the new Security Device, you are required to set up your PIN and activate it immediately or within 30 days from the issue date of the letter enclosed with your new Security Device. Otherwise, you will not be able to log on to HSBC Personal Internet Banking.

The new device requires customer to input information specific to the transaction (e.g. account number) into the device to generate a Security Code. With this transaction signing function, the transfer will only be made to the account specified by the customer.

These transactions include: (as of 12 Sep 2013)

Transfers table
HKD Transfer to Hong Kong dollar Account To a non-HSBC Account - e-Transfer
To a non-HSBC Account - Express Transfer
Transfer to / from Foreign Currency Account To an HSBC Account - 24-hour Currency Exchange Services
To a non-HSBC Account
Overseas Transfer and Standing Instructions Overseas Transfer
Standing Instructions
Bill Payment Table
White Form eIPO merchant
Finance Company
Security Broker
Sports and Leisure
Credit Card Table
Change Virtual Card Spending Limit
Increase Credit Limit
Request PIN
Maintain My Details table
Register new Transfer Accounts Other HSBC account in Hong Kong
Other local bank account in Hong Kong
Overseas bank account
Increase Daily Transfer Limit HSBC Accounts in Hong Kong
Other Bank Accounts in Hong Kong
Overseas Bank Accounts
View and Set Transaction Limits Self-named Accounts with HSBC in Hong Kong
Non-registered Accounts
Maximum Daily Transfer Limit