The plan is not a Voluntary Health Insurance Scheme (VHIS) certified by the Food and Health Bureau of Hong Kong.
With HSBC FirstCare Plus, you know you'll be getting the best care for your family. We've made sure you will get full coverage at established private hospitals in the AXA Signature Network1 including Hong Kong Sanatorium & Hospital, Hong Kong Baptist Hospital, Gleneagles Hong Kong Hospital, Matilda International Hospital, and Union Hospital. That way you can focus on recovery, and leave the rest to us.
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Get affordable access to premium private hospitals
Full coverage with the AXA Signature Network
When medical issues arise, we know the only thing that matters is getting the absolute best for your family. With FirstCare Plus, you can enjoy full coverage at established private hospitals.
Annual medical benefit of up to HKD5 million with no sub-limits
There are absolutely no caps on individual treatments so rest easy knowing you’ll be fully reimbursed up to your single annual limit of up to HKD5 million2.
Say goodbye to complicated claims
With direct billing, you can focus on recovery rather than filing claims. Your medical bills will be automatically settled when you visit any of the AXA Signature Network hospitals3.
Let us help you prevent illness before it starts
We’ve included free health checks and flu shots so you can help your family prevent medical issues before they arise.
The AXA Signature Network
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Important information
- Please note that FirstCare Plus’ coverage may overlap with your other existing protection plans’ coverage or exceed your needs, we suggest you compare FirstCare Plus’ coverage with any existing protection plan you have in place to avoid duplication.
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At an HSBC branch
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Disclaimer
The above information is intended as a general summary. For more details, please refer to the policy terms and conditions.
General insurance products are applicable to HSBC account holders and HSBC credit card holders only.
The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR.
For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.
For more information, please contact AXA General Insurance Hotline (852) 2867 8678.
The images of the hospital rooms for different hospitals are shown for your reference only. The choice of rooms at the hospitals is subject to avaliability upon admission; and the facilities to be available in the rooms are subject to change by the hospitals without prior notice.
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