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Making life easier with Express Banking

Banking, wherever and whenever you need it.


  • Buy single trip travel insurance, redraw personal instalment loans and more at our ATMs
  • Deposit cash instantly at our Cash Deposit Machines
  • Pay in cheques and get a full record of the deposit, including an image of your cheque on the advice slip
  • Update HKD or CombiNations savings accounts passbooks
  • Generate or reset your ATM or credit card PIN
  • New Customer Advice will be introduced in all ATMs and Cash Deposit Machines, which shows transaction details in a more organised way for verification

Find your nearest Express Banking location

Find the nearest ATM, Express Banking facility or counter service. Enter your location and service type and select the symbol to see opening hours and contact details.

  • Cash Deposit Machines
  • Multifunction Machines
  • Cheque Deposit Machines
  • Passbook Update Machines
  • Manage up to three HSBC accounts on one card; transfer up to the available balance of these accounts
  • Withdraw up to HKD20,000 per day (HSBC Premier customers: HKD40,000; HSBC Advance customers: HKD30,000)
  • To strengthen security controls for ATM services, the overseas ATM daily withdrawal limit (including cash advance) is pre-set to zero.
  • Withdraw up to HKD10,000 per day on credit card (cash advance) or up to your credit limit, whichever is lower
  • HKD50,000 daily transfer limit1 to other HSBC accounts not linked to your account card
  • The daily limit for Payment by Phone Service (PPS) is HKD100,000 per card
  • The daily limit for Purchase via EPS or UnionPay is HKD50,000 per card

1The maximum daily transfer limit is HKD400,000. This limit is shared by all the available channels (the maximum sub-limit for phone banking, local ATM and overseas ATM are HKD50,000 respectively, and HKD400,000 for HSBC Internet Banking).

  • Buy single trip travel insurance
  • Redraw personal instalment loan
  • Withdraw cash
  • Transfer
  • Account enquiry
  • Credit card account enquiry
  • Credit card repayment
  • Cash advance
  • Bill payment
  • Charity donation
  • Change PIN
  • Request account statement
  • Request cheque book
  • Reset phone banking PIN
  • Activate phone banking
  • MPF account enquiry
  • Change language
  • Close account
  • Deposit
  • Set overseas withdrawal limit (including cash advance)
  • Voice Navigation Enabled (ATM)
    • Support Voice Navigation for basic ATM transaction

    • Cash withdrawal
    • Balance enquiry
    • Transfer
    • Change PIN
    • ATM with the voice navigation function is available at the following locations:

    • MTR Sha Tin Station Express Banking
    • MTR Kowloon Tong Station Express Banking

Accessible, simplified ATM services for basic transactions.

  • Cash withdrawal
  • Transfer
  • Change password

Cash deposit machines

  • Deposit up to 100 notes each transaction
  • Daily maximum deposit HKD 100,000
  • Accepts denominations of HK$100, HK$500 and HK$1,000 (HK$20 and HK$50 in some Cash Deposit Machines)
  • Real time credit to bank account
  • No PIN required
  • Verifies account number and amount before confirming transaction

Multifunction machines

These perform the same functions as an ATM and cash deposit machine combined, with the exception of the envelope deposit service.

Cheque deposit machines

  • Deposit up to 30 cheques at once
  • Comprehensive advice includes cheque image, cheque amount and deposit account name
  • Accepts local clearing HKD and USD cheques
  • Access accounts using either card or account number
  • Account credited instantly2
  • Some machines available 24/7 – instant credit deadline extended in these machines to 5.30pm Monday to Friday
  • Clearing takes the same time as counter deposits

2 Cheques deposited before 4:30pm on Mondays to Thursdays and 5:00pm on Fridays are shown in your account instantly (next working day for deposits to credit card accounts). To provide better service, cheque deposit machines in selected locations are available 24 hours a day, 7 days a week. The cutoff time of these machines has been extended to 5.30pm Mondays to Fridays. Funds will be available after clearing, just in the same time and manner as the cheque deposited over the counter.

Passbook update machines

Update HKD or CombiNations savings accounts passbooks.

ATM cards

Gives you access to a range of self-service machines 24 hours a day including services such as withdrawing cash, checking balances, transferring funds, resetting PINs and requesting statements.

Cash deposit machines

Cheque deposit machines


Security tips

Learn how to keep your cards and cash safe from fraud and theft.

ATM PIN generator

Generate or reset a PIN with the instant PIN generator handset.

Withdraw renminbi from selected ATMs

Find renminbi ATMs including the address and operating hours

Contact us

By Phone

HSBC Premier customers call
(852)2233 3322 (852) 2233 3322

HSBC Advance customers call
(852) 2748 8333 (852) 2748 8333

Other customers call
(852) 2233 3000 (852) 2233 3000

At an HSBC branch

Find your nearest branch

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Frequently Asked Questions