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PERSONAL INTERNET BANKING

Manage your money online

Quick, convenient and straightforward, Personal Internet Banking from HSBC lets you manage your accounts 24 hours a day.

Easier, simpler, faster.
Internet banking just got a whole lot better.

We have been working to bring you a new internet banking experience. You'll notice a fresh look with new features and functionality, designed around you and your banking needs.

Find out more

Not registered?

It only takes a few minutes to register for Personal Internet Banking.

See a demo (video)

Register now for Personal Internet Banking

PERSONAL INTERNET BANKING FEATURES

Transfers and payments

Save time and money making transfers and payments online any time – day or night.

eStatements and eAdvice

Go paperless and help protect the planet.

Live Chat / Live Share

Live support tools allowing our customer service officers to help you instantly when using Internet Banking Services in a convenient and efficient way. These services are available for 7 days a week , 24 hours a day.

Upgraded internet banking log on

A redesigned log on page is being introduced to existing internet banking customers by phases.

Exclusive online discounts

HSBC Personal Internet Banking customers get discounts on services and products.

Secure Personal Internet Banking tips

Learn how to keep your accounts secure through regular log ons, checking transactions and keeping anti-virus software up to date.

Security Device / Mobile Security Key

Get enhanced security with a Security Device / Mobile Security Key. Protected by a PIN, your Security Device / Mobile Security Key generates unique codes for logging on securely to Personal Internet Banking.

  • Step 1 – Acknowledge Terms & Conditions
  • Step 2 – Verify identity
  • Step 3 – Set up log on
  • Step 4 – Choose security questions
  • Step 5 – Confirmation

Complete these five steps for instant access to HSBC Personal Internet Banking.

You can access Personal Internet Banking immediately provided you have any of the belowfootnote1:

  • An HSBC account with ATM or phone banking service
  • An HSBC credit card with ATM service
  • An HSBC MPF or ORSO Defined Contribution Scheme account


1Associated PIN or SMS One Time Passcode (OTP) required

Mobile banking

Pay bills, transfer money and see your account balance on your smartphone or tablet with the HSBC HK Mobile Banking app.

Phone banking

Access the full range of automated banking services or speak to a customer service officer, all on a single number.

Express banking

Banking is faster and more convenient with our range of withdrawal, deposit and multifunction machines.

Branch banking

At your local HSBC branch you will find friendly, knowledgeable staff, happy to help with any question about our products or services.

Contact us

By phone

HSBC Premier customers call
(852)2233 3322 (852) 2233 3322

HSBC Advance customers call
(852) 2748 8333 (852) 2748 8333

Other customers call
(852) 2233 3000 (852) 2233 3000

At an HSBC branch

Find your nearest branch

Tweet us

@HSBC_HK