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Old couple cooking ; image used for Fire Insurance.

Fire Insurance

Comprehensive cover for your home

Your home is more than just a place to stay. It’s at the heart of family life. So if a hazard such as fire or typhoon causes damage or loss to your home, our fire insurance is designed to ensure your home will be up and running again quickly. That way, things will be back to normal as soon as possible.

Key benefits

  • Receive coverage for rebuilding your home if it is damaged by fire outbreak, lightning and typhoons, windstorms and floods
  • Risks such as landslides and subsidence are also covered
  • Choose from 2 fire insurance plans with different coverage levels according to your needs

Get a quote?

Need to make a claim?

Claim online anytime. Or claim over the phone or at an HSBC branch.

Summary of cover

Our standard plan

We will cover the cost of rebuilding your home in the event of damage from fire and lightning, explosion, flood, typhoon and storm damage, earthquake, landslide and subsidence.

Go for comprehensive cover

In addition to the cover offered by our standard plan, your home will also be insured against damage caused by a wide range of other events. This includes faulty water tanks, apparatus and pipes, impacts from aircraft or vehicles (as long as it’s not your vehicle), riots and strikes, and malicious damage.


For more details, refer to our insurance policy wording.

Manage Your Policy

Manage your policy online

Access your policy details anytime, anywhere on both your HSBC HK Mobile Banking app and our Personal Internet Banking webpage, so you can check your benefits, coverage, premium due dates and much more at your fingertips.

Make a claim

Sometimes life doesn’t go according to plan and you’ll want to make an insurance claim as soon as possible.


You may submit a claim online anytime or call our claims hotline on (852) 2867 8678 should you require any help.

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The above information is intended as a general summary. Please refer to the policy wording for exact terms and conditions and details of the exclusions.

The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC.

For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.