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Helper Insurance

Great cover for a valued employee

Helper Insurance provides comprehensive domestic helper coverage with extra benefits in excess of your legal obligations as a responsible employer.

Key features

  • Employees’ compensation for your helper up to HKD100 million
  • Hospital expenses, personal effects and repatriation expenses are covered by our Basic Plan and our Comprehensive Plan
  • Choose our Comprehensive Plan for additional features including clinical and dental expenses, protection against fraud, dishonesty and personal liability

Get a quote?

Need to make a claim?

Claim online anytime. Or claim over the phone or at an HSBC branch.

Use our calculator to find out how much you’ll pay.

Summary of cover

Employees’ compensation

If you need to pay compensation, we will cover up to HKD100 million per event.


Hospital expenses

We will cover up to HKD25,000 in hospital fees for your helper in any one year.


Repatriation expenses

We’ll pay the cost of repatriation, up to HKD15,000 per year.


Personal effects

We will insure your helper’s personal effects up to the value of HKD10,000 per year.


Comprehensive Plan extras

Get extra value with our Comprehensive Plan. Choose this and you’ll also be covered for:

  • Clinical expenses up to HKD3,000 per year
  • Dental expenses up to HKD1,500 per year
  • Personal liability incurred by your helper up to HKD200,000 per event
  • Hiring a temporary helper up to HKD 6,000 per year
  • Loss due to fraud and dishonesty by your helper up to HKD10,000 and unauthorised international telephone charges up to HKD3,000 per year
  • replacing your helper up to HKD5,000 per year


For more details and a full list of exclusions, refer to our policy document. 

Manage Your Policy

Manage your policy online

Access your policy details anytime, anywhere on both your HSBC HK Mobile Banking app and our Personal Internet Banking webpage, so you can check your benefits, coverage, premium due dates and much more at your fingertips.

Make a claim

Sometimes life doesn’t go according to plan and you’ll want to make an insurance claim as soon as possible.

You may submit a claim online anytime or call our claims hotline on (852) 2867 8678 should you require any help.

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Important Information

General Insurance products are applicable to HSBC Account holders and HSBC credit card holders only.

The above information is intended as a general summary. Please refer to the policy wording for exact terms and conditions and details of the exclusions. 

The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC. 

For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.