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HSBC MPF: Discontinuation of MPF drop-in boxes (23 September 2026)

HSBC MPF has been onboarded to the eMPF Platform. HSBC is no longer the Administrator of the HSBC Mandatory Provident Fund – SuperTrust Plus, and therefore we no longer accept or process MPF administration documents. Please submit all MPF administration documents directly to the eMPF Platform.

Please note that HSBC MPF drop-in boxes will be discontinued from 31 October 2026 onwards. If you place MPF scheme administrative instructions in the MPF drop-in boxes before this date, you acknowledge and agree that HSBC will forward the documents to the eMPF Platform on your behalf. Please note that there might be unexpected delays or failure in our delivery of your instructions to the eMPF Platform. You remain fully responsible for resolving any related disputes or issues, and for any costs or losses resulting from processing delays.

For scheme administration services enquiries, please contact the eMPF Platform:

Mailing Address:P.O.Box 98929 Tsim Sha Tsui Post Office

Customer Service Hotline: 183 2622

eMPF Platform Website: https://www.empf.org.hk/contactUs/

For details, please visit https://www.hsbc.com.hk/mpf/empf

Important notes

  • The information contained in this website is for reference only and will be updated from time to time without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.
  • Investment involves risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the relevant MPF Scheme Brochure.