Managing your MPF

HSBC MPF offers you a comprehensive set of services making it easy to manage and monitor your MPF.

Use our digital banking platforms to access your MPF account online

For employers

HSBC MPF's Business Internet Banking allows employers to conveniently manage MPF administration online and provides a host of services.

HSBC MPF is also providing other electronic ways for employers to prepare and submit MPF contributions.

For employees, self-employed, personal account holders and tax deductible voluntary contributions account holders

Online banking allows members to instantly check MPF account balances and contribution history for the last 18 months, view or download annual Member Benefit Statements and change your investment allocation.

 
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Summary of how individual constituent fund in HSBC MPF scheme is performing.

 
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A report on the investment objectives, portfolio allocation and holdings, and market commentary for each constituent fund.

 

A summary of account movements for the current financial year and since you joined the scheme.

HSBC MPF/ORSO hotlines

HSBC MPF members or the self-employed: +852 3128 0128

HSBC MPF Employer Hotline: +852 2583 8033

HSBC ORSO Services Hotline: +852 2288 6655


The HSBC MPF Member hotline is a 24-hour interactive voice response system helping members manage their MPF accounts.

Write to us

Find out more about making enquiries, complaints and providing feedback.

 
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Find your nearest branch offering an MPF drop-in box and MPF services and enquiries.

Monitor and manage your MPF

We offer you the convenience of managing your MPF account through our comprehensive service and MPF information:

  • Our MPF website
  • Online and mobile banking
  • HSBC MPF Member hotline on +852 3128 0128
  • Our ATM service
  • Our designated branches
  • Enrolment video
  • Quarterly fund fact sheet
  • Monthly fund performance summary

 

Managing your MPF account is easy through our online banking services. You can check your MPF account balances and contribution history for the last 18 months, and change your investment allocation whenever you want.

If you're a registered online banking user, you can automatically access your MPF account information provided you use the same identification numbers, namely your Hong Kong ID or passport number, for your MPF account and your bank or credit card account.

Instant access to the information you need regarding your MPF account: 

Ways to check MPF account information
 

Online banking

(for personal customers)

HSBC MPF Member hotline

+852 3128 0128

HSBC and Hang Seng Bank ATMs
Consolidated bank statement1
Latest contribution
       
Total account balance
       
Account balance by employer or by fund
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(by account)

Latest unit prices of funds
   

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Fund information
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Change of investment allocation
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Changing your online banking password or MPF phone PIN
Changing online password
Changing MPF phone PIN
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Forms
Commonly used forms
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Ways to check MPF account information
  Latest contribution

Online banking

(for personal customers)

 

HSBC MPF Member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
 
Consolidated bank statement1
 
  Total account balance

Online banking

(for personal customers)

 

HSBC MPF Member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
 
Consolidated bank statement1
 
  Account balance by employer or by fund

Online banking

(for personal customers)

 

HSBC MPF Member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1

 

(by account)

  Latest unit prices of funds

Online banking

(for personal customers)

 

HSBC MPF Member hotline

+852 3128 0128

 
HSBC and Hang Seng Bank ATMs

N/A

Consolidated bank statement1
N/A
  Fund information

Online banking

(for personal customers)

 

HSBC MPF Member hotline

+852 3128 0128

N/A
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
  Change of investment allocation

Online banking

(for personal customers)

 

HSBC MPF Member hotline

+852 3128 0128

N/A
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
  Changing your online banking password or MPF phone PIN

Online banking

(for personal customers)

Changing online password

HSBC MPF Member hotline

+852 3128 0128

Changing MPF phone PIN
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A
  Forms

Online banking

(for personal customers)

Commonly used forms

HSBC MPF Member hotline

+852 3128 0128

N/A
HSBC and Hang Seng Bank ATMs
N/A
Consolidated bank statement1
N/A

1Applicable to HSBC Premier, HSBC Advance or Personal Integrated Account customers. Refer to the 'Mail statement' section in our Member Services Guide for details.

Additional information

More information about HSBC MPF

 

Plan for a better retirement with our experience and expertise as an MPF service provider.

 

We have tailored our  services to provide you with convenient and easy ways to manage your MPF.

 

We're the MPF service provider of choice for businesses of all sizes. Find out how we can help.

 

Consolidating accrued benefits in one personal MPF account makes it easier to manage.

 

Enjoy tax concession in order to meet your long-term saving objective for retirement protection.

Important notes

  • The information contained in this website is for reference only and will be updated without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you're in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.
  • Investments involve risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the 'Principal Brochure'.