Our brand new HSBC HK Mobile Banking app is now available for you to download! It has been redesigned to let you stay on top of your finances on the go. We've rebuilt HSBC HK Mobile Banking app with your feedback very much in mind. The result is an app that is everything you want it to be - reliable, convenient and much more intuitive to use.
1 FX Order Watch is available exclusively for HSBC Premier and HSBC Advance customers
2 The app is free to download and use, although you may need to pay your mobile provider for internet access
The related transaction limits of HSBC Mobile Banking, such as transferring money and making payment, share the respective limits of Personal Internet Banking while service cut-off times for various functions of HSBC Mobile Banking are the same as those of Personal Internet Banking.
Security Device / Mobile Security Key may be required for some services.
Mobile Security Key replaces physical Security Device by creating a digital version stored safely on mobile. You can access both Personal Internet Banking and Mobile Banking services easily and securely.
Now, you can log on and confirm transactions with your biometric credentials on compatible phones.
More about Mobile Security Key and biometric authentication
Make peer-to-peer (P2P) payments free of charge.
Send money to anyone who is an HSBC Personal Internet Banking customer or Hang Seng Personal e-Banking customer with an eligible account simply through the recipient’s mobile number. Maximum payment limit each day is capped at HKD5,000.
More about HSBC Easy Pay
View real-time counter situation of HSBC Premier Centres anytime through your mobile.
Get a counter ticket remotely before arriving at your preferred HSBC Premier Centre to save your waiting time.
Book a counter service appointment up to 5 business days in advance.
This service is exclusive for HSBC Premier customers.
More about Digital Counter Services
Enjoy all the benefits of your HSBC Credit Card with your mobile devices. Just add your card to Android Pay or Apple Pay to make payments in thousands of stores across town – anywhere with Visa payWave or MasterCard contactless payment terminals or in participating apps.
Convert funds automatically to your selected foreign currency when your target exchange rate is reached.
Receive alerts via email or SMS text messages when the selected foreign exchange rate is reached. HSBC is the first to offer this service in Hong Kong.
This service is exclusive for HSBC Premier and HSBC Advance customers.
Set up and receive Hong Kong stock alerts by push notification or text message.
The following are security tips for when you log on to HSBC Mobile Banking via mobile handsets and tablets. For the full set of security tips for HSBC Personal Internet Banking / HSBC Mobile banking, please visit the Security and Fraud Centre
You can check the balances of all integrated accounts, current accounts, savings, credit cards, and investments/securities (Hong Kong and United States stock only) accounts using the HSBC Mobile Banking app. For balance enquiries on other accounts and services such as MPF/ORSO, insurance, Time Deposits, etc, please use Personal Internet Banking.
Pay bills to existing and new merchants on the go with HSBC HK Mobile Banking app. You can even choose to pay now or set up a future-dated bill payment.
HSBC Mobile Banking supports Hong Kong dollar and foreign currency transfers with your accounts, including accounts worldwide linked in Global View with Global Transfers (exclusive to HSBC Premier and HSBC Advance customers) and third-party accounts.
HSBC Premier customers can see when the counter is available, get a ticket and book a counter-service appointment, all before arriving at an HSBC Premier Centre.
You can trade Hong Kong and United States stocks after you have logged on the HSBC Mobile Banking app. Available trades include Limit Order, Market Order and At-auction Order. The At-auction order applies to Hong Kong stocks only.
You can use HSBC Mobile Banking to set up your Hong Kong stock alerts and receive either SMS text messages or push notifications. To change the alerts setting from push notification to SMS text message, use Personal Internet Banking.
Please pay attention to the relevant points under the "security" section in the Terms and Conditions for HSBC's eAlerts Service, specifically point f. i.e. You must inform us as soon as possible of all matters which may have an impact on or otherwise affect our provision or your use of the eAlerts Service including, without limitation, if you know or suspect that someone knows your SIM Card PIN Code or your nick-names or has unauthorised access to your e-mails or if your mobile telephone number/e-mail address changes or if your mobile telephone is lost, stolen or no longer under your control or if your contract with the network operator ends.
The new HSBC HK Mobile Banking app gives you access to your Hong Kong accounts only. If you need to access mobile banking in other countries outside Hong Kong, please use the “HSBC Mobile Banking app” in addition to the new app.
Your security matters to us. If you are using any of our mobile apps, you are protected with a suite of advanced technologies.
Available via the HSBC HK Mobile Banking app, the Mobile Security Key replaces your physical Security Device by creating a digital version stored safely on your mobile.
Now, you can also choose to log on to HSBC HK Mobile Banking app and confirm transactions with your biometric credentialsfootnote*. It's that simple.
*Apple iPhone 5s or above and compatible Android™ phones
Explore all our mobile apps for Hong Kong across Android and iOS. From Banking to Social Payment, we have got an app to support your online banking needs.
Log on to the HSBC HK Mobile Banking app with your online credentials, you can use HSBC Easy Pay to send up to HKD5,000 each day to anyone who is a customer of HSBC Personal Internet Banking or Hang Seng Personal e-Banking using the recipient's mobile number.