Well+

Thank you for your participation in the Well+ “Winter Wonders” Lucky Draw promotion which was held from 1 December 2022 to 31 January 2023 (both dates inclusive). Winners will be notified through registered mail which will be sent on or before 14 March 2023.

You can find the winners list here.

Become physically, mentally and financially fitter by completing fun activities at each level... and be rewarded!

You can check your badge belt at the start of each level to see the badges you need to earn to level up. There are 3 standard badges covering body, money and mind—key aspects of your overall wellbeing. Select a badge to see what activities you need to complete to earn that badge. Remember, you must complete all activities for your current level to level up.

Level 1–2

Level 1: Pair up your health or fitness app (Apple Health, Fitbit, Garmin Connect or Google Fit) with the HSBC HK Mobile Banking app on your device.

Level 2: Complete all the activities for both the body and money badge to unlock them and level up.

Level 3 and higher*

The activities vary for each level. From Level 3, you will need to unlock all Body, Mind and Money badges in order to level up. Simply complete all the activities for each badge to keep levelling up.

Using one of the levels as an example, you'd need to complete these activities.

• Body: Complete 2 activities—the Fitness Fun steps or workout goal, and answer a few quick questions about your daily habits
• Money: Complete a short quiz about cybersecurity
• Mind: Read a simple article about what the Mind badge is about

In addition to the activity levels, there's a range of bite-sized wellbeing challenges for you to earn Bonus badges. Complete these standalone challenges to earn more rewards and maintain a healthy lifestyle and financial habit!

* The activities listed here may change from time to time.

Most activities (except Fitness Fun ones) have no deadline, so you can go at your own pace. But you must complete all the activities for each badge to level up.

Fitness Fun is one of the activities you'll need to complete to earn the Body badge at level 3 and higher. Achieve the daily step target or weekly workout target for the period specified—this could be a day, week or consecutive weeks, depending on the level. Please note that Fitness Fun will only be shown as completed after the set period. That means even if you hit your weekly workout target and all other activities on the first day, you'll still need to wait for the period to end before you can level up.

If you don't complete the Fitness Fun goal within the set period, it will reset. You'll need to start over with your step or workout target, but you won't need to redo the other activities you've already completed at the level.

For Bonus badge, you'll need to complete the challenges within the set period of each challenge. 

You'll need to have a valid HSBC credit card to receive your RewardCash.

You can still join Well+ even if you don't have an HSBC credit card yet. It's free and you can start unlocking badges to earn RewardCash. Just make sure you link a valid HSBC credit card by 31 December 2023! Otherwise, your accumulated RewardCash will expire and can't be credited to you. Please note that rewards earned via Well+ may change from time to time.

If you link a valid HSBC credit card to Well+ at least 5 working days before the 18th of the month, the RewardCash you earn will be reflected approximately 2 weeks after the 18th on your HSBC Reward+ app.

For the Bonus badge challenges, please refer to the 'Tips to complete the challenge' section in each Bonus badge challenge for details.

You can earn RewardCash through Well+ even if you don't have a valid HSBC credit card. But you'll need to have a valid HSBC credit card in order to receive the RewardCash. You can provide or update your credit card details—simply select 'Well+' on the HSBC HK Mobile Banking app and go to the RewardCash section.

Any RewardCash you earn between the 18th of the previous month and the 17th of the current month (inclusive) will be credited to your chosen HSBC credit card on or after the 18th of the current month. Please allow about 2 weeks for this to be reflected on your HSBC Reward+ app.

For the Bonus badge challenges, please refer to the 'Tips to complete the challenge' section in each Bonus badge challenge for further details on the applicable RewardCash crediting.

It's not essential to have such a device or wearable, but you'll need a health or fitness tracking app to log your steps and workout minutes in Well+. This data must be synced with your HSBC HK Mobile Banking app to earn rewards.

If you're using an iOS device:

When you log on to the HSBC HK Mobile Banking app and go to Well+, your daily steps and workout minutes will then be synced from your Apple Health app to the HSBC HK Mobile Banking app. The data may be collected from your iPhone, Apple Watch, compatible fitness tracking device, wearables or apps that use the Apple Health app.

If you're using an Android device:

Your daily steps or workout minutes will be synced automatically from your selected app (Fitbit, Garmin Connect or Google Fit). You can connect any fitness tracking device or wearable to these apps for the data to work with the HSBC HK Mobile Banking app.

Is the HSBC HK Mobile Banking app available for your device and version? Check 'Supported devices'.

You'll need to be a Well+ member and hold an in-force individual HSBC Life insurance policy to earn up to $2,000 RewardCash. You must hold the policy until you've completed all 25 levels, which could take at least 1 year.

But if you don't hold any HSBC Life insurance policies, you may still earn up to $70 RewardCash.*

All Well+ members can earn rewards from level 1 to level 13. But only members who hold an HSBC Life insurance policy can earn rewards from level 14 to level 25. Well+ members who don't hold an HSBC Life insurance policy can still continue to complete levels beyond level 13 but they won't be able to earn the rewards for these levels.

If you buy an HSBC Life insurance policy after you've already joined Well+ and completed level 3, you may earn less than $2,000 RewardCash. It will depend on when your HSBC Life insurance policy is issued and which level you've already reached in Well+.

*Please note that rewards earned through Well+ may change from time to time. 

Yes! If you're already an Earn Your Watch member, you can sign up for Well+ too so you can enjoy the full range of rewards offered by both programmes. Terms and conditions for 'Earn Your Watch' and 'Well+' apply.