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HSBC HK WeChat Official Account

Frequently asked questions (FAQs)

Official Account

What is HSBC HK WeChat Official Account?

HSBC HK WeChat Official Account enables you to explore our diverse banking products and services in an easier way.

  1. Global market information
  2. A variety of lifestyle tips
  3. Greater Bay Area banking and Wealth Management Connect

WeChat Banking

Termination of HSBC HK WeChat Binding and HSBC HK WeChat Mini Program

Effective 31st July 2022 the HSBC HK WeChat Official Account will stop providing HSBC HK WeChat Binding and account balance checking is no longer available via the HSBC HK WeChat Official Account; the HSBC HK WeChat Mini Program will also no longer be available to provide services such as branch locator.

Don’t worry, there is no impact on your everyday banking services. You can continue to access digital banking services and enjoy an enhanced banking experience with more comprehensive services 24/7 via the HSBC HK Mobile Banking App or HSBC Online Banking.

Prefer a more personal touch and meet us at a branch? Please go to 'Find a branch', then enter your location and we can find the HSBC branch closest to you.

Others

How can I keep my online activity with HSBC safe?

For more information on how to keep your banking activities safe and protect yourself from digit fraud, please visit Online and banking security to learn more.